My wife and I switched from Verizon to AT&T for our US cell numbers to use in Mexico where we live 8 months a year.  We were assure that our plans included "Unlimited Talk, Text, and 2 Gig of data" in the US, Canada and Mexico.  Now I am getting charges for standard text messages between our US phon

I am on a pre-paid plan, and recently traveled from the US to Portugal. I purchased the international travel add on, and my internet is still not working, and I cant seem to contact costumer support because I cannot call anywhere. My phone says "no service" . Could someone please help me out?

Hello, I was thinking about buying a Samsung Galaxy A72. I'm having a problem with my location where I can only use AT&T, so I have to make sure that it'll work. Before I have bought a Samsung Galaxy A21, and as it was Verizon it didn't have a signal. I was also wondering if it was unlocked it w

I have an ATT postpaid unlimited Elite plan . I am travelling to India and I am not interested in purchasing the international roaming plan. Question 1. Could still receive my text messages while on roaming? Question 2. Will they charge me for every incoming text (since I have no international

I am going to Hong Kong for a week, I see the Asia plan is for calling TO countries in Asia, but I want to know if my AT&T PREPAID will work at all while IN Asia? Is there any way to allow it to connect to a network in HK?

For a number of reasons, I need to get a sim card before I land in USA next month. I noticed on the forum that there were some customers who got a prepaid line while overseas (for example https://forums.att.com/conversations/online-account-access/activate-a-sim-card-outside-the-us/5defd895bad5f2f606

I purchased the international add on before traveling over Christmas (to France, which is on the list of covered countries) It truns out not ALL of france is covered and the insular territories like Guadeloupe and Martinique are not covered despite being legally, parts of France. So when I arrived

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

Hello, Are we able to add a local eSim in India (from Airtel etc.) on a locked iPhone 14 (any model)? When i say locked = bought under installment plan. Any inputs would be very helpful. Thanks!

Hello Community! We’ll touch on two types of accounts below -- postpaid and prepaid.  You can find some great information on all our International offerings, and some helpful tips to ensure your trip is as enjoyable and seamless as possible.   International Travel Overview: For po

I will be traveling to Canada in Septemeber and I want to make sure I wil still be able to us my phone when I get there.  Is Canada considered a roaming or international charge?  Should I notify AT&T of my travel plans?  I'm only traveling for five days.

(mobile post-paid, USA) Just had a chat with AT&T representative and it left more questions than clarifications. Worst of all, it also left a hole in my pocket since we're been charged to international calls we never did.Issue: we found charges for international calls in our latest bill. We recogniz

I will be moving to the US shortly, and so I have been searching up about phone compatibility. Until I decide on a new phone, I will be using my Lumia 920 (unlocked) that I bought overseas. Below is the relevant information about my Lumia 920. Can I connect to AT&T's LTE/4G/3G? LTE network bands: 1,

Recently upgraded to iPhone XS and past week getting at least 100 calls a day from overseas International callers w spam messages or asking for account information or other information such as banking. I use AT&T Call Protect as per AT&T Tech Help but still calls coming in every hour. Upgraded appar

I will be going on a multi-country trip. In one of the countries, passport and day pass will be active at the same time. Which one is "charged" for data use?

My name is Ed (Edited as per community guidelines) with Locus Real Estate (Edited as per community guidelines) [email scrubbed]. I am purchasing a property at the intersection of NC Hwy 49 and NC Hwy 8 (Badin Lake Road) for development. I have an old map showing an AT&T easement across the property

My wife and I were in Mexico last month with our iPhones set to "Cellular Data" OFF, "Roaming" OFF, and "Wi-Fi Calling" ON.  My wife has the international plan were if you make at least one international call (which they all will be since we were out of the country) you get charged $10 for the day.

i have a gophone prepaid monthly plan, with the $5 international calling/texting package (250 minutes international calling, unlimited text) roaming is available for gophone in mexico. when i am in mexico, what is the cost of international calling/texting to a third country (e.g. europe, asia)? does

Hi, I am a US resident AT&T customer with Unlimited Extra as wireless plan. I am considering snowbirding (or more) to Mexico.   One of the features of my plan is, "Enjoy unlimited talk, text, and data use in Mexico and Canada...."    There are restrictions on data spee

Our family has two iPhones (6S), each on the new Prepaid $45 (6GB) plan. I understand roaming and texting is unlimited to and from Canada and Mexico.But what will work in Germany and Ireland?Specifically texting - will the plan work with unlimited texting while in Germany and Ireland?(I understand t