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Calling to France mobile with GoPhone

Hi, I was wondering if there was a way to call to French mobiles with GoPhone. Currently the international long-distance package only includes French landlines, and I'd like to know how to call mobiles. Thanks.

Questions

 • More AT&T PREPAID Discussions

633

2

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Billing Contact

Contacting help with AT&T is embarrassingly bad.   I was charged over $500 for 250MB of data while overseas.  I don't have a phone, so do not recommend calling a number.I can never get to any Contact form or live chat on AT&T site. Who and How can I contact someone about this absurdity?

Questions

 • Wireless Billing

203

3

0

0

iPhone 7 international roaming data not working

I purchased an international data plan for my work trip to Mali, but I am running into the same issue as the last time I was here. My phone says it is connect to "OrangeMali3G", but despite that, I cannot send/receive texts, access any apps as everything gives me an error of no network. The last tim

Questions

 • Apple

252

2

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Home Phone Community

My international call to me from my family in Germany are answered by a recording in english (not mine) and fallowed by a hang up!

Questions

 • AT&T Phone Equipment

206

1

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Switching AT&T sim card to another phone (PLEASE HELP!!)

i recently got a LG G2 D800 (at&T) and i got a sim card kit at walmart for about $10 and my phone messed up, so i returned it and since i had gotten some more money while having the phone i went ahead and gotten the LG G3, but its was the LG G3 D855 (europe virsion) international unlocked so i knew

Questions

 • Android

519

1

0

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Being charged after cancelling

Because of the Coronavirus I was sent back home to Canada as I am an international student studying in New Jersey, and my phone plan does not work here. I decided it was not affordable getting the international plan or add on so I was going to cancel my prepaid, get a new Canadian phone plan while I

Questions

 • Wireless Billing

19

1

0

Unlock SIM lock on iPhone.

Hello,   I've been a pre-paid customer with AT&T since 2018 and I bought my iPhone there. In March 2020 I broke this phone and bought a new one (iPhone XR) at AT&T. I immediately paid the full price of the phone and I was told to get a new pre-paid number with the phone, so I did. I also paid for on

Questions

 • Other Phones & Devices

12

7

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Select device for international day pass

Hi. We have three cellphones all under the same AT&T account and one of us is traveling in France and we want to activate international day pass for that person. On the website it keeps selecting the wrong cellphone number, and I cannot make the site select the cellphone of the person who is tra

Questions

 • Account Features

7

1

0

$46,000 Bill Help

My in laws left the country for about 30 days and were not aware of how much the roaming rates would be for data usage. They are native to El Sálvador and English is not the first language and they are a bit older and really not technologically knowledgeable in the slightest. They had gone back home

Questions

 • Wireless Billing

52

7

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Seriously are your systems working correctly ? Why am I getting charged these many times even if I have restriction

Hello All, I do not know how big is this concern, and how many service requests you getting for unexpected charges for International Calling.And Your Customer Reps and Their managers have nothing to do other than saying that they cannot come to resolution.I have spoken with ATT Customer service for

Questions

 • Wireless Account

63

2

0

calling other countries

I have the unlimited data/calling plan on our family plan. we have the AT&T World Connect Advantage but the value plan (10 dollars cheaper) has all the countries we call. We call mainly mobile phones. Do we need this unlimited plan if I already have unlimited data/calling?

Questions

 • Wireless Account

15

1

0

how to stop the service of the cellphone SIM card&payment problem

Hi, I'm a South Korean who study in United State. I bought a cellphone SIM card from at&t with AT&T UNLIMITED STARTERSM plan($35 per line/mo) to use while I study in United State, but due to Corona-19, I came back to Korea, and I want to stop the plan until I return to United State. So, I tried to l

Questions

 • Online Account Access

13

1

0

I bought a iPhone 6s unlock !

I bought an iPhone 6s the customer service said me it is an unlock you can use it everywhere. However, I came to Turkey and I tried to change my carrier but I couldn't do that. It is not unlocked but I paid to unlock price. Can someone help me?

Questions

 • Apple

13

1

0

Studying Abroad for 6 months: Setting my phone to airplane mode and just use wifi?

I am studying abroad in Spain for six months. I already know about the international option where you can do the $10/day thing. I plan to use that in emergency situations, but I was wondering if I will be charged a fee or the $10/day even if I have my phone on airplane mode and am just using wifi? I

Questions

 • Account Features

1.3K

2

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International calls - More than $2/min - Be aware

Good morning all,I just came to know that I was charged with $144 for 60 minutes of international calls ($2.40), which I really don't know if could be charged, because I also use a service in my phone that makes international landlines calls for $0.01 per minute.Be careful if you make international

Questions

 • Wireless Billing

119

2

0

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Customer Service Response

I went on a cruise at the beginning of April to the Bahamas. I purchased the internet plan through the Carnival cruise line that insured that I can use social media for the duration of the cruise. Somehow I was told that I was getting charged for using the internet. On 4/7 I spoke with a representat

Questions

 • Wireless Billing

107

1

0

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Extremely high International data charges

Hi,I resently went to Europe for a cruise. I have the international Day Pass, yet I was charged $407 for Data use. I did not go over the limit of Data that I have on my plan. When I got into our first port of call, I turned my phone on and I recived a text from AT&T saying I had hit $100 in da

Questions

 • Wireless Billing

55

2

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

25

4

Won't

In my plan details at the very bottom there is a link for more info on International add-ons. I selected the below option and it sends me back to my account page with no add-on. Can someone help please. INTERNATIONAL $5/mo. ADD TO PLAN See features and benefits Get 250 minutes of calling per month t

Questions

 • Plans & Features

12

1

0

URGENT -- Not in the US, but I forgot password to my prepaid account

I am not in the US anymore, but I cannot log in to my prepaid account to stop autopay because I forgot my password (and since I don't have service outside the US, I cannot reset it).

Questions

 • Account & Usage

14

1

0

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