Is it possible to pay for a new phone for someone on an installment plan on my bill, if they are on their own data plan already? My spouse is still bundled on a family plan and I am on a separate plan. Wondering how difficult it would be to be able to “upgrade him” and I pay the installments on my p

In short, I got crack on my Iphone X Screen and Asurion[Insurance provider] didn't had any eligible repair center in Seattle and asked me to look fot them by entering zip codes of different location. They didnn't provide any help in finding one, event in different cities.AT&T also failed to help, an

You should add a feature in the mobile app and online to allow the monthly installment for a new device to be increased by the acct holder above the minimum payment or preset amount determined at the time of purchase. This is a win win for both parties. A no brainer.

AT&T doesn't allow you to make a partial payment on your iPhone installment plan. It only allows you to pay off the entire amount. I would love to pay off the plan early, but don't have the money to pay it in full. I can't for the life of me understand why this is AT&T's policy, as it's not customer

I just wanted to share my experience with ordering a phone online in case this happens to you and that you may think twice about continuing to use AT&T as your cell phone provider.In September of last year I ordered a refurbished LG K20 online and apparently AT&T uses FedEx to store these phones in

I've been trying to unlock my iphone and have spoken to many different AT&T employees/customer service reps/advanced tech support about it, but have not received any answers or a solution. My iphone installment plan has been fully paid off and this has been confirmed by each person with AT&T that I'

I am looking to do a Tranfer Upgrade Eligibilty (https://www.att.com/esupport/article.html#!/wireless/KM1129119) to move my upgrade from my main line to an alternate line and then my main line would assume the installment plan from the alternate line.  I am being told this cant be dont unless the up

Why can’t I pay more toward my installment plans as I am able? Two options pay to upgrade or pay off. I can’t do either but I’d like to pay extra when I’m able. Please advise!

Dear friends or AT&T Customer Service, I have got an iPhone 6s from USA whose my sister brought to Brazil. In USA it worked well with AT&T sim card, but I am trying to unlock it and failed miserably all the time. When I try to use the AT&T webpage there is the message: "Looks like you haven't paid o