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AT&T Fiber Installation - Folsom, CA

Hello - Hoping if anyone from AT&T will be able to provide any details on Fiber installation schedule for City of Folsom, CA (95630)? TIA

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AT&T Now not honoring $300 Reward Card Offered When I Ordered High Speed Fiber Internet

I don't know where to go for resolution. I ordered AT&T 300MB Fiber service on February 27, 2023. I have existing wireless service and DirectTV Stream through AT&T but have internet service with Spectrum. AT&T fiber was newly installed in neighborhood, and a door to door AT&T sales

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2.5K

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Unable to access AT&T/Yahoo email on new iPhone due to eSIM card.

When attempting to login to my AT&T email account on iPhone 15, I get a message "We've detected a SIM card change. Select Try another way to use a different mobile number". I am getting the 6-digit verficiation code sent to my phone through text, but get the message.  I have gone into my a

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283

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Help with gateway set up for Fiber

Can anyone help me set up BGW320-505 wi-fi gateway? Just moved into an apt that’s wired for AT&T Fiber. I have in ONT box on the wall but it doesn’t have anyplace to plug in cords. Where/what am I supposed to connect this red ONT cord to? The only jack I see in my apt is a green one for broadban

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Frustration with Recent Fiber Installation Project

I am writing to express my deep dissatisfaction with the recently completed fiber installation project in my neighborhood, which has significantly impacted my day-to-day life and work. Despite enduring six months of disruptions and promises that were not fulfilled, I find myself with a fiber line th

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88

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AT&T IMAP settings vs Yahoo IMAP settings (and Secure Mail Key for Outlook)

Still troubleshooting a problem that recently started after an auto-update of Outlook for Mac (now version 16.73). Pacbell.net Inbox contents disappear at first server sync after one or more emails are deleted. Do another sync with "Send/Receive" and headers reappear with re-download of missing emai

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304

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Underground residential fiber installation question

Can I bury my own RTRC conduit from the main access box across my property and request that the AT&T installer use it?

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97

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Fiber installation

I was able to order and schedule fiber internet installation and the day of the installation I was told there's no connection for my neighborhood. Why would you allow customers to order a service you can't provide? I've now had to order internet from a different provider and quite honestly thinking

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31

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Can I still put two numbers on the new phone from the postpay phone update program

Last year I changed one of my phone numbers to ATT postpay program. ATT set the number as an eSIM on my apple. The physical SIM in my apple is another number with a different carrier. So now, my apple has two numbers (two different carriers) on one device. My new Sumsong device is purchased under

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46

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Incompatible app's on LG phone

Hello Everyone, I'm hoping someone on the board can help me with a problem I'm having with my LG Phoenix 4 phone and incompatible apps. I bought my first LG Phoenix 4 a few years ago and never had a problem with any apps I installed, they always installed and ran fine. Then, I had a pr

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51

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Setup Static IP

When I configure my Windows PC with one of the static IP's that I was given from ATT support it only is able to access some websites. Some websites that have login capabilities do not load.  Why would it allow me to just some websites?

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23

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Ordered ATT fixed wireless internet, never received

I ordered ATT fixed wireless internet 10 days ago and was told I'd be contacted within 72 hours to schedule install. Was never contacted. Call 800 number to try and get it scheduled and no one has ever heard of fixed wireless internet and is totally clueless. I just need the equipment sent to my add

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52

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Coaxial connection from ONT to router

Does AT&T have an ONT with coax out to the router. My home has coax cabling from where the ONT should be to where the router has to be (from where there's wired ethernet to other rooms). Using the "regular" ethernet out ONT means I'd have to run a Cat6 cable from the ONT to the router, which wou

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How to find my NAS on my AT&T fiber LAN network?

For the last decade before I switched to AT&T Fiber, I used a QNAP NAS box over ethernet that I could always find on the local network by opening a browser and going to the hostname: NAS1.local:8080. If I used an IP scanner app it would always be the IP address closest to the router by pingtime

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AT&T Router and using USB Connections

Hi, This question is regarding AT&T Router and the USB connections. I read through many forum posts/questions about the router's usb connections. Why or how do we get access to these usb ports? I read that those usb ports are disabled or meant to be for router purposes. If the usb ports are o

Questions

5.6K

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new modem router compatibility

hello, Im trying to look into a new modem router as I've experienced horrible connection issues for the past few years. I currently own the ATT Uverse 5268AC modem router. Ive had this modem router since 2016 and im finally deciding to pull the trigger and attempt to get a upgrade! The issues with m

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372

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2 routers (1 for adults, 1 for the kids)

I want the kids to have a their own dedicated router. Do I need to install a 2nd 'line' or can you hook-up a 2nd router to the incoming fiber line?

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1.1K

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Fiber installation

My neighborhood just got marked with flags, it's been at least 3-4 weeks now and no ATT company has come yet, how long until they are going to start the underground fiber? any info would be much appreciated. Thanks!

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Junction box filled with debris install can’t happen

we recently had a home built and when the installation agent came by we found out the junction boxes had been filled with dirt and rocks. Agent was unable to run cables so my family is now without internet and my wife and I work from home. Who do I need to contact to get fixed ASAP.

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42

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wall jack install needed in bedroom

My new job requires a direct cable connection for DSL broadband and phone. However, there is no cable connection available in the room where I need it. How can I request an installation service?

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