Hi Guys, It's probably been asked about before. I have an SMB firewall in home (a Zywall USG Flex 200) and would strongly prefer not to have to use the ATT router/wireless if at all possible. My firewall has an SFP+ and I can get whatever transceiver I need for the provider's connection. I'm plenty

Our neighborhood is current only less than 100 feet from a fiber optic cable that runs through the city. I was wondering if a way to get an AT&T Technician to install fiber optics in our homes.

I'm switching over to U-Verse internet soon and wanted to know what's involved in the installation process. My desktop PC (Windows 7) is used for business, so I'll want to keep work-related and financial information secure. I also have a couple of laptops for everyday use. Can U-Verse internet be in

i want to know how report about identity theft about at&t account?

I live in a medium sized community of 263 homes, most of which (189) are townhomes. AT&T was in the community and ran fiber to all the single family homes but excluded the townhomes and I've not been able to find out why. I'm on the board for the HOA and a lot of townhome owners are interested i

Can you please look at SUGAR LAND 4G and LTE SERVICE on Univeritly Blvd. It great by my House which is in Greatwood. Check this Address please (Edited to remove personal information). I literally lost service with AT&T. Even My Mom says the same thing. Im here to help. Thank You AT&T!!!

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

My house is currently under construction. It's still in the framing stages at the moment. I know I want to have AT&T Fiber installed (I've had it for the previous 2 years at other homes).  How can I ensure the house is wired properly so I can have the Fiber Converter installed in a specifi

I had at&t fiber installed in April.  I followed up with customer service (on twitter) to ask why the install technician was not wearing PPE in the home, and did not ask if I preferred this.  The other individual from at&t that visited on install day to ask questions and help me get signed up online

I've been going back and forth calling and trying to message ATT to come and bury a line on my property, but, in keeping with their tradition of absolutely terrible customer service, they either can't find my house, or don't know who to transfer me too every time I call. So, how can I get them to

The database shows fiber isnt available in my area. The fiber cables start at my property through easement. The cables cross my street to service new construction. How would I go about it procedurally to get fiber to my house? If I cant then is this a violation of easement due to the fact I dont h

I recently started having trouble with my internet getting intermittent latency and 10 - 20% packet loss. They sent a tech out who was super friendly.  They gave me a new router (BGW320-505).  This replaced the original router I've had for about 7 years the 5268AC.Previously I had to do s

Recent fiber installation at my house left my yard destroyed and a drain pipe crushed. I called 1-800-924-9420 (buried wire) and was advised that since I am not a customer, it would be 30-60 days for a contact back and no confirmation or email provided. I then called 1-855-365-4976 and was given a f

A couple of days ago, I had guys show up in my yard telling me they were doing a fiber optics installation in the neighborhood for AT&T and that we were supposed to get a paper telling us. We didn't get a paper. No big deal, though, because we already use AT&T and I like fast internet. I'm j

Hey everyone, So we are new to Fiber as a whole. I signed up today and was under the impression that someone would be coming to handle the install. But now it's telling me to be on the lookout for the self installation kit. My house is 7 years old and fiber is relatively new in the area. I'm uns

I am exploring IP Passthrough in order to use an RPi Pi-Hole and DNS resolver. Without instruction from ATT, I have a router set up with Static IP, mirroring the ATT Fiber Gateway settings: copied the WAN IP address and gateway; and I guessed the subnet mask to be 255.255.254.0; and tried 1.1.1.

Hello:Is there anyone who might be able to lead me in the right direction regarding a few questions that I am eager to have answered that pertain to Cable Modem Routers? Specifically, I would like to change/replace out the cable modem router that AT&T issued me when they first installed my internet

I have called twice to AT&T and gotten the same answer about my Cell Phone Signal Booster made by Phonetone. They deny they support it and act like I am speaking chinese and they have never heard of signal boosters. They say they stopped offering them years ago and stopped allowing them. Yet on A

I just bought my first home in the middle of a major city and since I have been an AT&T customer since 2013 I figured that getting Internet would be easy. WRONG! I called AT&T several times and I kept getting the same response, "AT&T doesn't service my area". The only problem with that is that they

How do I connect to the cloud to manage my account??