We have a Neighborhood Watch Camera currently in my yard with an OK picture, but I was told by Flock, the people who installed it, that it would work much better on the BellSouth Pole at the entrance ot the street. How do i get persmission for that? Its at the corner of Forestdale andHigh Point in S

I ordered replacement equipment and upgraded my service because my Gateway is completely broken and it messed up my DVR.  I ordered new equipment over chat, got a confirm # and saved the chat to show I ordered it and was promised it by Friday.  However, no one can seem to see this order in the syste

I've got a new install for 5 rooms of U-verse TV, U450 programming and DVR plus upgrade from Max Pro to Max Turbo on my internet scheduled for late next week. I have a DirecTV system that's being replaced with this, so all 5 rooms have co-ax run for that and each room has at least two RJ45 jacks tie

I had no one show up for my installation today. I called an hour before the appointment to confirm a technician would show up because I know this never goes how you want it and the lady (Leah - they refuse to give last names) told me that I was good to go. Fast forward to 15 minutes after my 2-hour

Fiber optic was installed in my neighborhood a few months back. They dug out my backyard and put a box in the corner. I came home on Friday. The box lid was removed and left open. The next day I saw a large hole where they had dug up my yard to install the conduit. I went to look at the hole and it

We have U-verse over fiber network. Recently had an issue with one of the TVs giving 'no signal' error. After chatting with customer service, I received the new BGW320 gateway to replace the current one. I do not have the technical knowledge to do it myself. How do I get a technician to come and

             im staying at a Sonesta Select hotel (boston/ danvers, ma location) and have direct tv with free hbo, but have free internet thru verizon.... SO... my question is... how do i go about getting to watch hbo max free on my laptop computer... either w/ or

We were given a 4 hour window. The window is up. Where is the tech? We hired our IT consultant to manage this, and now we are paying him to sit there and do nothing. What is going on? This is for a business Landline, which is not listed in the categories below.

I have cell phone and internet with AT&T. Terrible website.. most of the links keep circling around and dont load. Its been 2 years, NEVER once I am able to install the Internet security suite. THey are ever ready to take payment, but terrible service,. Phone calls get disconnected, nobody cal

@yahoo.com Wondering if I could possibly have a Wi-Fi hotspot in my 2017 Honda civic if someone could call me at (Edited as per community guidelines) or email at [email scrubbed]

After paying for deposit order how soon can I get installation

I have had 2 appointments for internet and tv service be missed. On November 13, my first installation appointment was scheduled for the timeframe of 11AM - 1 PM. Since at this point I was not moved into the house, I had to have my father wait for the technician to arrive. Since no one arrived by 1P

No call no show. 2 hours on the phone with customer service and still no resolution.anyone have a solution?

I had an appointment time scheduled for yesterday between 12 and 4, then at 3:38 I received a text message stating that the tech wouldn’t be here by 4 and asking if I still wanted to keep the appointment. I responded “Keep” to the text to maintain my installation for yesterday. I called customer ser

I've got a unique issue. I'm building a house on a private road(i.e. driveway) 700 feet off of a county highway. The issue is our new address, assigned by the county 911 office, does not show up on any of AT&T's maps/databases, so they are refusing to send a technician out to even investigate the po

I contacted ATT two weeks ago about moving in to a home and establishing service.  The technician who saw the report came to our home to make sure we had service and noticed that the line was cut and he ordered a repair two weeks later.  Yesterday was two weeks.  Tech #2 came yesterday morning and s

I am relocating to an area where AT&T is available about 4,000 feet away. In the area I will be moving, there are around 20 houses being constructed in the new phase of an existing neighborhood, and I am wondering how we can request AT&T be extended to this new area (equipment made available

Yesterday, after a week and a half of waiting, the service technician did not show up for the 1-3 PM appointment. I received a text from an automated number saying that the technician is late but should arrive by 5 PM. Around 6:30 PM, I contacted customer service as I had still not heard anything

We scheduled our installation several weeks before moving into our new home.  Day of we get a text saying the tech wouldn't make it and we need to call to reschedule.  We call in and they tell us they were over booked and the next available time is two weeks later!  This can't happen.  I work from h

Hello there! you guys installed the service at [EDITED] Jacksonville, Fl 32206. the way pulled in the cord or wire over the ground is prone for accidents. is is all over the ground and hard to walk and when there is no light this come between your steps and people fall and have accidents. please to