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Wifi range and signal strength

I just had fixed wireless installed in my home. The installer put it in the basement toward the middle of the house. When I checked internet speeds, I noticed the speed near the modem was over 20 Mbps Download and only 8.42 Mbps in my office (where I need the speed). Is there a repeater I can use

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Multiple Networks with FTTH

I currently have Cox Communications (cable/coax) for internet where I have a splitter going to two modems with two networks--one for my work modem which my company is paying for the service and the other modem is for my residential use. Separate routers are connected to each modem providing connect

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How do I request AT&T internet to be extended into my new neighborhood?

I am relocating to an area where AT&T is available about 4,000 feet away. In the area I will be moving, there are around 20 houses being constructed in the new phase of an existing neighborhood, and I am wondering how we can request AT&T be extended to this new area (equipment made available

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They're not here, they're not coming

I could dump a wall of text detailing dates and names of ATT personnel I’ve dealt with over the past month. It would accomplish nothing but elevating your blood pressure. Almost everyone I have dealt with has been kind and professional. And I’ve treated almost everyone with the utmost respect. This

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Missed Installation Date

I contacted AT&T about purchasing the fiber internet product on Wednesday, September 27. Both myself and the representative agreed that Saturday, September 30, would be the installation date. While waiting for the technician to arrive for installation, I received an email at 11:48 a.m. on Saturday m

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Fiber Internet Service availability in New Orleans 70125

There is an ATT Fiber internet connection block on the utility pole directly across the street from my house. Cox Internet service comes into my house from the same pole.  Yet when I put my address into the ATT site to check for fiber internet availability, it says it's not available.  I'

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How to install wifi

I was told I get att internet at my apartment. I cannot find the broadband jack but my apartment does have this smart home set up, called Alloy. Any tips on how to get my wifi set up.

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Digital Life Installation and Customer Experience- Worst Experience Ever Buyer Beware

Where do I start?  We have been Direct TV customers for years and decided to stop into our local AT&T to consolidate our wireless phones (from Verizon) and our home security (from ADT) so it would all be with one company.  We started through the process and almost had everything ready to go and real

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PACE 4111N modem Red Service light

My PACE 4111N modem sometimes has a red service light. I have tried to reset and reboot multiple times. I have tried to get as far as I can on my own when the screen asks you for your billing information and to reset the PPP Username and Password. After this point it gives the message of " The Inst

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S22: Text Reactions

Hello Support, I recently updated my phone with the latest update. However, I still do not have the text reaction feature. My wife has a S22+ and it also does not have that feature too. I noticed other S22 from other carriers have it. May you assist? Thank you. - Linh

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Fiber cable buried too far over utility easement

There is a 7.5ft utility easement in my back yard. I am having a pool built, so the guys came out and flagged all the utility lines in the easement. The pool will be going right up to the 7.5ft easement. AT&T has placed a fiber optic cable at 8ft, which is .5ft over the easement and will cause a

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216

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New AT&T wireless phone

I bought a new At&t wireless phone and plugged it into the phone jack. It doesn't work and I'm wondering if I have to buy a dsl connector in order for the phone to work.

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Visual Voicemail Samsung galaxy s10e (AT&T branded SM-G970U)

How do I get visual voicemail on my Samsung galaxy s10e (AT7&T branded SM-G970U). The Google Play App shows its not compatible with any of my devices  This page https://www.att.com/support/article/wireless/KM1009152/?source=ESSZ0SSPR00T1EsEM&wtExtndSource=20210928205608_AT%26T+Com

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How to get my address validated and entered into the system so I can place an order in a multi-room Senior Care facility

My relative moved into Senior Care facility. Here room number is not in the AT&T system, so I can't order a landline for her.  Rooms around her are in the AT&T system, but needless to say I can't use those room numbers.   How can her room number be added as a valid address in this

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Alarm light on ONT is on

So I got AT&T Fiber installed yesterday and it is already out today.  I have an service call set up for this evening but wanted to have a thread to update anyone else having the problem. Yesterday the installer was have a problem getting consistent readings from the outside box to the inside ONT (th

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can not connect internet

Just start AT&T internet service and technician installed BGW210-700 modem.I have two PC and one of PC is windows XP can not connect internet with Ethernet cable but the other PC windows 7 works .How can I connect XP PC for Internet.

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Fiber, optics cable, attached to house

Can I have my fiber optic cable attached to the top of my house I will build a Raceway in side straight to the basement where he can reconnect

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Need help getting a telephone pole moved

Hello, We put in a request to get a telephone pole moved back in February and we have not heard anything back. I have an Intent Number that the joint pole desk gave us. It's been over a month. We are at a standstill in the construction of our home because of this issue. Who can I call to get help in

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So Many Issues Lately, and then AT&T downgraded my Internet 100 Plan to Internet 50 during a technician visit last week?!

1) I’ve already ordered a new Xfinity Internet Starter Kit due to the complete lack of effort from AT&T to make sure my family and I are able to use the Wifi service we have been paying AT&T for since 2014. Over the past month, not only has our Wifi been dropping every hour or so (requiri

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NEED SERVICE!!!!!

I am moving to a new house in the 77632 area code. My neighbor has AT&T.All up and down my street there is at&t, but when I call or go online it says there is no service!!!! Is there a local number I can call to have someone come out and get me hooked up to AT&T? I want phone, TV amd int

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