Hello, I have a DSL Internet package (45Mbps Down, 5Mbps Up). Recently we had water damage and had to remove all the splicing in our media box and replaced our wall jacks.I attempted to reconnect the demarcation cat5e cables based on what was originally wired (I saved images).The wiring was OWO and

Google Voice voicemail set up How to Activate Google Voice voicemail on your Phone 1. Log in to the Google Voice website & click Settings in the top right corner. 2. Locate the phone you wish to activate voicemail for & click Activate Google voicemail on this phone. 3. On your HTC Aria, dial *004*xx

Hi Everyone - Just discovered this community as a fairly new subscriber to AT&T U-verse.  Figured it would help me out with a somewhat small issue.  The install was extremely clean and well-done and the service has been great.  The service tech left me with a gigabit ethernet

If you have opted to install your own Internet service or wireless receiver, check out our step-by-step videos below!     Wireless Receiver Installation   Need to troubleshoot? Check out our TV Help Article or Internet Help Article   -ChrisZ, AT&T Community Specialist

I was wondering if there is a fee to reinstall my att uverse internet and what phone number to call

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Does anyone have any contact info for a supervisor in AT&T Fiber group?  I place an order for AT&T Fiber for a new house on November 8 and I'm still without service.  I've been consistently lied to by AT&T agents regarding timing of the install, the service wasn't initially available at my address l

Hello all,  I have my ATT fiber install scheduled for next week. I am looking for detailed information about the install BEFORE the tech is here so I can prepare. What ONT Models are frequently Used?What are the ONT rough dimensions?What is the CONNECTOR TYPE on the ONTs for the fiber interface, LC,

What type of cable is used between the Network box outside the house to the gateway insde the house?  Ethernet or Coax?

I just signed up for AT&T Fiber (1Gbps) and have an installation scheduled for Friday. I was curious what cabling is used inside my home after I am connected to the Fiber network?   I am planning on running some cables myself prior to the install so the technicians don't poke too many holes in the w

Learn why faster AT&T speeds may not be available First thing first, AT&T is working on expanding internet service as fast as possible. Unfortunately, a lot of planning, equipment, manpower, and time factor in. When are faster speeds coming? We do not have a date. What we can do is explain w

I’ve spent weeks trying to resolve installation at my new home. I’ve taken 2 days off work and still no resolution and no internet. I’m told outside service is needed for fiber wiring. However, the building is new and on an Isle and from what I understand no one has fiber, only copper.  There is ser

Initially ordered Fiber + UVerse in July. Install scheduled for August 6. Shortly after the install window expired, received a call from install tech. Can't install anything because there are no STBs. Told to cancel the order and order Fiber separately if that was my priority. Called to cancel, got

-Contacted AT&T to move internet from apartment to new house in May-Was told fiber would be installed in new house with no increase in monthly fee (did not even ask for fiber)-Took 5 visits for technicians to install fiber internet (technicians lied that existing DVRs/router were not compatible and

Today, I upgrade my service from Internet 25 to Internet 75.  An technician visit my home for install new line and replace my equipment.  After all his jobs done, the internet back online but, the speed dropped to 22/2 mbps.  My old Internet 25 speed was 30/4.5 it's about 30 % drop in downstream and

My Facebook randomely dissapeared one day and when I try to get it back, I get an error code during installation. "Unknown error code during application install: "-100". Please help.

I have a Samsung Note 3 and last night the ATT Update came through and asked if i wanted to install. I said remind me later as I havent had a chance to backup my phone since I'm out of town on vacation. This morning the update kicks in and gives me no option to cancel or postpone the update. It just

I'm a little beyond frustrated as I have been trying to order AT&T Fiber for the past 6 months, and it seems like nobody at AT&T sales or "u-verse" can seem to help.Multiple "network tickets" to the "engineering" team have been raised and sometimes I don't get a straight answer, a call back or simpl

I live in a large apartment complex and AT&T have been installing fibre in the neighborhood. I received a letter from my apartment leasing office with "48 hr's notice of intent to enter" The details of this was along the lines of AT&T will be accessing the closet to install a fibre cable.

Installed in San Diego yesterday 1-26-18Tech was awesome, but it was late on Friday evening and I wanted him to get home, even though I requested an entire day off from work. Installed with speed less than 300Mb and told him I would call into TS. Confirmed by tech right off the modem and in his word