Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (42)

Relevance

Accepted Solution

Official Solution

Closed

Getting Started

Questions

 • Other

1.3K

1

0

0

Accepted Solution

Official Solution

Digital Life Installation

I have an old hard wired system with door and window sensors already wired to an old control system. Can Digital Life use the same hard wiring with a new control system or does the entire system need to be replaced?

Questions

 • Other

8.4K

10

0

0

Accepted Solution

Official Solution

How do I rename a sensor

How exactly do I rename a device that is already installed in the digital life system. Also we have a motion sensor that we didn't install because of our dog. Now that dog is gone can you give me instructions to install and name the sensor myself.  Do the sensors automatically pair to the DLC-100? O

Questions

 • Device Troubleshooting

1.5K

1

0

0

Accepted Solution

Official Solution

Bonded pair install

Hello, I have a DSL Internet package (45Mbps Down, 5Mbps Up). Recently we had water damage and had to remove all the splicing in our media box and replaced our wall jacks.I attempted to reconnect the demarcation cat5e cables based on what was originally wired (I saved images).The wiring was OWO and

Questions

 • AT&T Internet Installation

3K

4

0

0

Accepted Solution

Official Solution

Activating Ethernet Port

Hi Everyone - Just discovered this community as a fairly new subscriber to AT&T U-verse.  Figured it would help me out with a somewhat small issue.  The install was extremely clean and well-done and the service has been great.  The service tech left me with a gigabit ethernet

Questions

 • AT&T Internet Installation

4.7K

1

0

0

Accepted Solution

Official Solution

Setting Up and Installing Your Equipment

If you have opted to install your own Internet service or wireless receiver, check out our step-by-step videos below!     Wireless Receiver Installation   Need to troubleshoot? Check out our TV Help Article or Internet Help Article   -ChrisZ, AT&T Community Specialist

Questions

 • U-verse TV Equipment

10.5K

2

0

0

Accepted Solution

Official Solution

Google Voice voicemail set up

Google Voice voicemail set up How to Activate Google Voice voicemail on your Phone 1. Log in to the Google Voice website & click Settings in the top right corner. 2. Locate the phone you wish to activate voicemail for & click Activate Google voicemail on this phone. 3. On your HTC Aria, dial *004*xx

Questions

 • Data & Messaging Features, Internet Tethering

144.7K

14

0

Accepted Solution

Official Solution

Reinstall service

I was wondering if there is a fee to reinstall my att uverse internet and what phone number to call

Questions

 • AT&T Internet Features

1K

1

0

0

Accepted Solution

Official Solution

Closed

How to verify my GigaPower order due date?

Need to verify your order due date? Read on...

Questions

 • AT&T Fiber Ordering

1.2K

1

0

0

Accepted Solution

Official Solution

Supervisor Contact Information

Does anyone have any contact info for a supervisor in AT&T Fiber group?  I place an order for AT&T Fiber for a new house on November 8 and I'm still without service.  I've been consistently lied to by AT&T agents regarding timing of the install, the service wasn't initially available at my address l

Questions

 • AT&T Fiber Installation

361

2

0

0

Accepted Solution

Official Solution

Looking for installation equipment information

Hello all,  I have my ATT fiber install scheduled for next week. I am looking for detailed information about the install BEFORE the tech is here so I can prepare. What ONT Models are frequently Used?What are the ONT rough dimensions?What is the CONNECTOR TYPE on the ONTs for the fiber interface, LC,

Questions

 • AT&T Fiber Installation

3.1K

7

0

0

Accepted Solution

Official Solution

U-verse installation

What type of cable is used between the Network box outside the house to the gateway insde the house?  Ethernet or Coax?

Questions

 • AT&T Internet Installation

2.2K

2

0

0

Accepted Solution

Official Solution

Cabling Used In-Home - AT&T Fiber Installation

I just signed up for AT&T Fiber (1Gbps) and have an installation scheduled for Friday. I was curious what cabling is used inside my home after I am connected to the Fiber network?   I am planning on running some cables myself prior to the install so the technicians don't poke too many holes in the w

Questions

 • AT&T Fiber Installation

32.4K

25

0

0

Accepted Solution

Official Solution

Closed

When is Faster AT&T Speed Going to be Available? - Info from the AT&T Community

Learn why faster AT&T speeds may not be available First thing first, AT&T is working on expanding internet service as fast as possible. Unfortunately, a lot of planning, equipment, manpower, and time factor in. When are faster speeds coming? We do not have a date. What we can do is explain w

Questions

 • AT&T Fiber Ordering

136.4K

141

0

New customer trying to get AT&T Fiber on a fiber enabled street for the past 6 months

I'm a little beyond frustrated as I have been trying to order AT&T Fiber for the past 6 months, and it seems like nobody at AT&T sales or "u-verse" can seem to help.Multiple "network tickets" to the "engineering" team have been raised and sometimes I don't get a straight answer, a call back or simpl

Questions

 • AT&T Fiber Ordering

217

0

0

0

Galaxy Note 3 won't download Facebook.

My Facebook randomely dissapeared one day and when I try to get it back, I get an error code during installation. "Unknown error code during application install: "-100". Please help.

Questions

 • Samsung

891

1

0

0

extremely problematic fiber install, billing, and wire burial

-Contacted AT&T to move internet from apartment to new house in May-Was told fiber would be installed in new house with no increase in monthly fee (did not even ask for fiber)-Took 5 visits for technicians to install fiber internet (technicians lied that existing DVRs/router were not compatible and

Questions

 • AT&T Fiber Installation

396

4

0

0

Internet speed down to 22 mbps after upgrade to internet 75

Today, I upgrade my service from Internet 25 to Internet 75.  An technician visit my home for install new line and replace my equipment.  After all his jobs done, the internet back online but, the speed dropped to 22/2 mbps.  My old Internet 25 speed was 30/4.5 it's about 30 % drop in downstream and

Questions

 • AT&T Internet Plans

446

3

0

0

Some Process Improvement Ideas

Initially ordered Fiber + UVerse in July. Install scheduled for August 6. Shortly after the install window expired, received a call from install tech. Can't install anything because there are no STBs. Told to cancel the order and order Fiber separately if that was my priority. Called to cancel, got

Questions

 • AT&T Fiber Installation

315

0

0

0

Horrible Experience with ATT Install

I’ve spent weeks trying to resolve installation at my new home. I’ve taken 2 days off work and still no resolution and no internet. I’m told outside service is needed for fiber wiring. However, the building is new and on an Isle and from what I understand no one has fiber, only copper.  There is ser

Questions

 • AT&T Internet Installation

740

1

0

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.