I requested fiber service when I discovered it was available. I asked about it after an AT&T U-verse Field Ops tech knocked on my door a few days ago to ask for access to our yard to help install for someone else in the neighborhood (I thought our account settings limited information AT&T can share

This happened approximately two years ago. I thought that repairs or terminal installation was done on another property but this wasn't the case. I found out that nothing had been done in all this time when I tried to order At&t internet. A tech guy came out to attempt installation but he mentioned

I would like someone, with the correct level of authority, to tell me when AT&T is going to invest in their internet infrastructure?  I thought, at first, the lack of investment in our area was because we live in a rural area, but I can tell from the nationwide complaints that AT&T is not living up