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Play/FF/Rewind screen information bar.

While watching Uverse TV and when the Play, FF or Rewind button is pressed, an information bar displays on the lower part of the TV screen for 5 seconds or more that prevents viewing the part of the programming until the information bar goes away. I find that this is annoying and could be prevented

Questions

 • Watching U-verse TV

665

3

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0

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Official Solution

Inclement Weather - Be Prepared

With the recent storms, we wanted to make sure everyone is prepared. Communication is crucial during times like these and it is important to have your devices ready. Make sure to: Charge your phone. Wrap it in a zip lock bag to help protect it from the elements. Conserve power - if your hom

Questions

 • Account Features

6.9K

2

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0

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Official Solution

Closed

How To Contact Collections - Resource Information From AT&T

Learn how to contact our collections and more Thank you for visiting the AT&T Community Forums. We understand knowing who to contact is key to resolving your questions and concerns. Contact Our Team Directly! For collection-related inquires, contact our team at 1.800.947.5096.   N

Questions

 • Wireless Billing

45.3K

1

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Official Solution

AT&T Secure Family - App Info From the AT&T Community Team

Peace Of Mind Just Got A Lot Easier   The AT&T Community Team is proud to announce that Secure Family will now work with your mobile carrier! It give you the tools to help you keep an eye on your children (monitor up to 10 devices) and keep their online experience safe. Your family secur

Questions

 • Account Features

28K

35

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Official Solution

FirstNet - A Network For First Responders

The FirstNet mission is to deploy, operate, maintain, and improve the first high-speed, nationwide wireless broadband network dedicated to public safety. This reliable, highly secure, interoperable, and innovative public safety communications platform will bring 21st-century tools to public safety a

Questions

 • Network Coverage

4.3K

4

0

Accepted Solution

Official Solution

Closed

Desktop Notifications – for AT&T Web Portal

FAQ (Frequently Asked Questions) What are Desktop Browser Notifications? Desktop notifications are a way to provide an on-screen ‘alert’ for breaking news and/or other content being published on the att.net homepage.  These ‘alerts’ appear in a small rectangular box on your desktop screen.

Questions

 • AT&T Internet Security

595

1

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0

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Official Solution

Closed

Dual SIM Technology – Information From the AT&T Community Team

Have you heard of Dual SIM? Wondering what Dual SIM is? Wondering when it will be available? Already know about it and want to take advantage of this feature? We've got you covered!   What is dual SIM? Dual SIM is a feature that allows you to have 2 active numbers, plans, or accounts on one

Questions

 • Device Features

6.5K

3

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Official Solution

Spam Text & Fraudulent Email - Things to Know From AT&T

Protect Yourself From Fraud And Theft There are many ways our data and personal information can be used. There are many ways that bad guys can use that information if you do not keep it safe.  AT&T can help with that. We are dedicated to helping protect you, and helping you protect yo

Questions

 • AT&T Internet Security

9K

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Emergency Contacts & Health Apps

It is important to be prepared for emergencies. Make sure to have your emergency contact and medical info with you! Your phone is a great tool for this. How To Add Emergency Contact Information and Medical Information For iOS devices.  Open the Health app – defaulted on the device. Ta

Questions

 • Account Features

1.8K

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How much will it cost to upgrade?

If I buy a certified like new Samsung Galaxy Note 5 White 32GB on AT&T Next 12 which would cost $31.45 per month and the device is $629 total to pay off, how much would it cost me to upgrade to a new phone in 12 months with a trade in of a perfect condition Note 5?

Questions

 • Phone & Device Upgrades

363

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AT&T Customer Data For Sale

Why is AT&T allowing our personal information to be sold on the black market?!   This is ONE example website that is selling it:     [removed questionable site link - available internally]   Anyone can sign up, buy some credits and order the information which would allow someone complete access to a

Questions

 • Wireless Account

780

6

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Homebase information light is blinking green, cannot connect to Internet

On my ATT Homebase, I think made by ZTE, the information light is blinking green, cannot connect to Internet anymore.  The instructions say I need to connect to this device, but I cannot connect to it to see the messages they want me to see. "To access the AT&T Home Base Manager, first connect to yo

Questions

 • Other Phones & Devices

2.9K

2

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Unlock prepaid amazon fire phone error: Looks like the information we need isn't in our database yet

hi,i bought an amazon fire phone ATT used from ebay, i am not ATT customer, when i try to request unlock in portal , always i received the following message :Looks like the information we need isn't in our database yet  this cellphone is ATT and maybe has 4 years old, so, was used more than 6 months

Questions

 • Other Phones & Devices

182

1

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Activation fees on everything?

I am going to be in the US for 22 days only and need Internet on my laptop. Is there really no AT&T service (without an activation fee of $40) for either a sim card for the computer, or a sim card to put in my mobile so that I can use it as a hotspot for my computer to connect to the Internet?I chat

Questions

 • Wireless Account

1.5K

2

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Mobile Share Value Plans W/Rollover Data - Information and FAQ

AT&T Mobile Share Value Plans offer a new way to share data on up to 10 devices with no annual service contract while enjoying the nation's most reliable 4G LTE network.   No annual service contract option Unlimited Talk & Text for phones Shared data on up to 10 devices Data options are: 300MB, 2

Questions

 • Wireless Billing

82K

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