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Lumia 640XL and Windows 10

Why did I received a Windows 8.1 version and not the advertised Windows 10 version? The smartphone is only a few days and around a week old. Now, I have yet checked the other specs of the received phone if it has the same specs as the advertised one.   Take your work beyond the office walls with th

Questions

1.8K

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BILL COMPLAINT/FRAUDULENT ACTIVITY BY AT&T

I called at&t for new service in December. I specifically asked for internet plan that was not anything over 50.00 a month with no overage charges. The rep was quick to get me signed up under these terms. My bill would be 48.27 per month for house phone and internet. I am homelessin a shelter with l

Questions

629

1

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Incorrect Billing from ATT. Says something in charges, charges something much more at end

In https://www.att.com/my/#/changemyplan My Bill says:Current planxGB$xx.xx/mo. per month for x devices My monthly bill is 30% more than what my plan says. I have international calling blocked, I have no devices I bought through ATT either under contract or as EMI so nothing should come up there. I

Questions

118

2

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fix your billing records

how do i get at&t to fix their billing screw up. i paid a bill and i have the payment confirmation. i still have been unable to get anyone from at&t to fix the messed up billing record. i am paying a stupid amount on DSL when i could be paying less for a better service but i am unable to change serv

Questions

477

2

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Loyalty Department Pricing Not reflecting in bill

I was going to cancel service and the loyalty department promised me a specific price for Fiber Internet. This was two months ago, every month I have to call spending at least 1 hour on the phone to get a price adjustment for the promised price.  How do I get ATT to fix this so my bill is consistent

Questions

370

1

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Balance on my credit report

I had all services (phone, Direct TV, and U-verse) when I signed up in 2014 or 15.  I moved in Aug of 16 and my new house was not able to get U-verse.  After having 3 different technicians come out and tell me the same thing, the last one got on the phone with AT&T and let them know that, even thoug

Questions

159

1

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Why does AT&T support even bother answering my questions when all their answers are dead wrong?

After breaking my iphone 7 plus, I inquired as to whether or not i could repair it through AT&T insurance AND upgrade my phone at the same time. After being in chat with them for about five hours, they told me yes, just file a claim with the insurance and as soon as that's done, I should go ahead an

Questions

144

4

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Reverse call gives wrong name from a known caller

The reverse call feature does not work correctly when I enter a telephone number from a known caller, a friend, it gives me the wrong name and location. How many other reverse phone caller numbers I checked have been wrong when this is happening when I tested calling somebody I know? Any help would

Questions

539

1

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Questions

136

1

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HOW CAN I PAY MY BILL IF IM IN ANOTHER COUNTRY?

So, i moved back to brasil last week and i can’t terminate my account. Before i came, i paid my phone (i had ATT next), and just let my internet because i’d need it at the airport between conections. I went to an ATT, the sales person said i’d be able to unlock my phone really quick. Just pay my acc

Questions

508

1

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unlock code is incorrect

Congratulations! Your request was approvedIMEI: *****Request number: ***** Hi, OSAMA.We received and approved your request to unlock your Samsung SM-G935A device. Use the unlock code and instructions in this email to unlock your device. Unlock code: xxxxxxxx unlock code is incorrect

Questions

508

4

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Number I never texted is showing up in my texts logs

Okay, so a few times, there has been a number on my text logs that I legitimately never texted. It shows a couple sent and received messages. Back in June, I spoke with a representative who said that was most likely happening because of some updates that were being made on the myatt system. I notice

Questions

326

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