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Unable to Find an Old Charge

I was an Att&t Uverse customer about 8 years ago and closed my account about 5 years ago. I have recently had a credit ping claiming I owe a collections agency $91 on behalf of Att&t Uverse. My account is considered inactive and I am unable to log in to check any past bills for whatever balance they

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New Subaccount cannot receive emails

I set up a subaccount on Friday, January 4, for my son.  Since then, his account has yet to be able to receive any email sent to the address.  When I have sent an email to my son's account, I receive back a message saying that the account is "Suspended inactive account".   I have contacted AT&T thre

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Unlock request denied: Account inactive more than 60 days

We were ATT customers for years until about 2 years ago when we bought new iPhones and started service with a different carrier. Our old iPhones (5 & 4) sat inactive here at home collecting dust. A relative from Germany visited and when we saw she was still using an old flip phone, we thought what a

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