If they tell you in-store that they are offering this. Tell them "NO" I don't want it and just buy your phone online and do the process online. What it is, is the store trying to sell you additional products without you knowing thinking its a bargain. Well it's not. You are still paying them $200 fo

AT&T has no loyalty, AT&T has no customer service, AT&T has no avenue to actually listen to, and handle complaints.  The customer loyalty representatives have no authority to make changes... Why in the world would anyone choose to stay here?  I have been a long time customer with AT&T since 2005, an

As a new customer, I signed up for U-Family and Internet 100 online, which made me eligible for three $100 AT&T Visa Reward Cards. However, after successfully ordering and scheduling the date with a technician, I would receive an email message from AT&T that "the address you gave us already has our

Original Issue Date: September 21, 2018Over the past few months I've spent countless hours on the phone with AT&T support in regards to an issue that is still unresolved. I've been missinformed throughout and any chance I had to resolve the issue on my own was lost due to the incompetence of untrain