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IMO User ID

I am trying to retrieve my IMO user ID. Anyone knows how I can go about about retrieving it?

Questions

 • Wireless Account

646

1

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Accepted Solution

Official Solution

IMO Discount inactive, work for Best Buy

I am a Best Buy mobile sales consultant and sell/activate AT&T phones almost daily. My IMO discount recently stopped and I am concerned as to why. I cannot afford the full cost without discount and really hope this will be rectified before it affects my next bill. The site tells me to reach out to m

Questions

 • Wireless Billing

1.5K

1

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IMO issue

Hello,I am an employee at Best Buy, and I currently have an IMO account. I could've sworn that I changed my email on my IMO to my work email but it doesnt seem so because my discount has been rendered inactive. When I called customer care, they can see my discount was removed but no reasoning why. W

Questions

 • Wireless Billing

246

1

0

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IMO Indirect Mobiliy Offer Enrollment

I am currently employed as a Best Buy employee that has been approved for the IMO offered through our dealer. I am having trouble enrolling my phone number in the program because the application keeps saying that the  "Passcode does not match for current account" which is untrue because I have reset

Questions

 • Wireless Billing

110

0

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Indirect Mobility Offer Has Horrible Problems

I was working with a supervisor named Andy or Andrew. This might be the absolute worst experience I’ve had in sales support ever. It was absolutely disgusting how unprofessional and poor everyone was towards me. When I made the call, everyone was inviting, and I genuinely had questions about my indi

Questions

 • Wireless Billing

49

1

0

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IMO Portal Confusion

Hello,     I am an employee at Best Buy Mobile, and I currently have an IMO account. I have forgotten both my password and my security login information, and have tried to reset them to NO avail whatsoever. I cannot change my email to my work email, thus my discount has been rendered inactive. I wou

Questions

 • Wireless Account

411

1

0

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Cannot login to IMO portal, Best buy employee!

When i try to access the IMO portal my ATTUID will not work and i cannot access my account to get correct info, please help!

Questions

 • Wireless Billing

144

1

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IMO Inactive and unable to reactivate

I've had the IMO discount for 4 years, all of the sudden it's gone and my IMO account is inactive. The only option is to contact my account representative which I have none. Any thoughts, ideas, help, on trying to reactivate the IMO or do I need to sign up again, even though the IMO Portal already r

Questions

 • Wireless Account

79

1

0

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IMO ACCOUNT INACTIVE

I just opened up two lines with AT&T and i had already requested access in the past for the IMO discount I get through my job. However when I try to log in it says my account is inactive and to speak to my rep which can't help me either . Is there someone in specific I can call who can help me out w

Questions

 • Account Features

163

1

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IMO though an authorized dealer

I was wondering how I would be able to able the imo discount to my att account. I work for target Mobile store 1014 buffalo ny. However the att rep for my store is MIA, so I have no way of getting a hole of him. I worked here for a year and never seen him.

Questions

 • Wireless Billing

93

1

0

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IMO user Id access

Hi my name is Charity Ketcham I am a best buy employee and have an IMO discount on my account currently.I received an email at work to verify my email or my discount would be removed. I cannot remember my user id so I can do this.I've been emailing and calling customer support and haven't gotten any

Questions

 • Online Account Access

339

2

0

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IMO add line issue

Hi, I just got approved for the IMO discount, but its not letting me add any more lines. I am currently on the single unlimited and more plan.*Should I switch the the multi line?*Should I have added my other lines before applying for the IMO Is the plan I am currently on supported by IMO?

Questions

 • Wireless Account

303

1

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IMO DISCOUNT IS GONE!

Hello, I am a bestbuy employee that was receiving the ATT indirect mobility offer (IMO).  I recently had my Bestbuy store closed but I was brought on to a different bestbuy right away and I was never a day without a Bestbuy job in between. I stopped getting my IMO discount and my IMO account now rea

Questions

 • Wireless Billing

215

1

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Best Buy Employee IMO Issue

I am a Best Buy employee and have been unable to get ATT to give me my IMO discount since July. I have submitted the approved IMO ticket and proper dealer codes multiple times since July. I have spent many hours over many days being transferred and hung up on by too many reps to count. I would like

Questions

 • Wireless Billing

253

3

0

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IMO Indirect Mobility Offer - Discount / On-going Billing Issue

Hello, I am currently a Best Buy Manager in California and having major issues with the IMO mobility offer. I have had my offer removed for some reason last month, and spent hours upon hours to reinstate it. After reinstating it, my discount is no longer applying. It has been two months of being bil

Questions

 • Wireless Billing

176

1

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How do I access my IMO account?

I work for a retailer that partners with AT&T to get employee discounts on our plans. I received a message saying I need update some personal settings on my account, however I'm not sure where to login to edit this information. I've gone to the IMO portal, but there's no link to look at my account i

Questions

 • Wireless Billing

5.3K

2

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My IMO Discount was randomly removed - Cant Login to IMO Site.

Hello! My IMO Discount was randomly removed, I noticed when My bill seemed crazy high. I called ATT they had no notes on the account, and had no idea what was going on. I tried to login to the IMO site, but I either forgot my ID or it was removed for some reason, I can't find any contact info except

Questions

 • Wireless Account

132

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IMO Ticket Approval waiting for over a month

Hi, I am a Best Buy Mobile employee. I am trying to enroll in the IMO discount. I have completed the sign up process and submitted a ticket for enrollment. I have received an email saying that my ticket is awaiting manager approval. What do I do now? Who approves this because none of the managers at

Questions

 • Wireless Account

127

0

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Apple Employee Discount

Hi, How can I get the Apple Employee discount through this IMO offer under my AT&T wireless service plan. Sincerely,Raine

Questions

 • Wireless Account

8.6K

3

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IMO

I need help resetting my password for the imo website. I am sure I am answering the questions for resetting accurately but it is not working. Plus the IMO discount is extremely ineffective as I have to keep signing up for it often because they keep messing up my bill. I am starting to get very frust

Questions

 • Wireless Billing

65

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