Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (6)

Relevance

Accepted Solution

Official Solution

Server Unexpectedly Dropped the Connection

We recently purchased AT&T U-Verse Internet service.  Since then, we can no longer connect to select web pages (including some of AT&T's pages) from our iMacs anylonger.  We either receive errors that "the server unexpectedly dropped the connection" or they simply don't load at all.  The problem per

Questions

5.3K

17

0

0

Accepted Solution

Official Solution

Using EyeTV?

I love using EyeTV with my AT&T cable box  so that I can now watch all channels & DVR recordings on my Mac. Anyone else using EyeTV?  I'm having problems configuring so can also watch on my iPhone when away from home.   I need to verify that the U-verse router supports NAT-PMP (NAT Port Mapping Prot

Questions

1.2K

3

0

0

Accepted Solution

Official Solution

Cannot connect new iMac to U-Verse wifi

I am trying to connect my new iMac to the wifi. I can see the network, I put in the correct password, but  I get the message that the network cannot be joined. The Mac tells me to move closer (I have my old laptop running the wifi right next to it, so that is not it) or to run the diagnostics which

Questions

1.1K

3

0

0

New 5268AC Moden Intalled: Cannot get imac to join wi-fi network

A new 5268AC gateway was installed in my residence today. All my devices connected with no problem to the new network except for my imac. My imac will not accept the P/W and let me join the network. I tried several obvious things like reboots and clearing out old wi-fi networks in the machine but ha

Questions

418

2

0

0

Intermittent Connection

Please help! I am a small business owner that relies on a fast/strong internet connection for day-to-day operation. I started my AT&T U-Verse service about 2 months ago and have had issues since day one. I'll try to be brief... Plan and specs:- 45mbps Plan- Modem: Arris NVG589- Made on 10/30/2014- H

Questions

462

4

0

0

iMac causing recurrent internet problems

A couple of weeks ago, we started experiencing recurrent problems with extremely sluggish internet speed (we are on Internet 18 plan). We had one AT&T technician come out, who checked for any service issues outside the house, and found no problems with service to the house. Then we had another techn

Questions

417

3

0

0

Not finding what you're looking for?