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Please do not dig up my yard without my authorization

You are trespassing on my property and I will call the police and file a report! I noticed that AT&T spray painted my grass in orange and planning on digging up my yard to install cables; I do not have AT&T and I should not have to sacrifice my beautiful landscape for you to conduct business. Please

Questions

 • AT&T Internet Account

66.9K

31

0

Accepted Solution

Official Solution

AT&T UVerse monopoly

I got a letter from AT&T UVerse saying that I need to call their numbers within 45 days to prevent an interuption in service to my phone and internet. I have AT&T long distance and a Earthlink ISP for many, many years. It is my understanding that AT&T UVerse will be making hardware changes at either

Questions

 • AT&T Internet Installation

5.2K

13

0

0

Hearing impaired person trying to reach ATT Fraud Dept.......

Hello, I am hearing impaired and found out today that someone had taken a uverse and att cell account out in my name, now with fraudulent charges showing due of over 2K.  I have been given about 5 numbers and emails specifically for their department and still cannot reach them. I now consider this t

Questions

 • Wireless Account

125

6

0

0

Closed

Is it illegal for internet company to ask me to pay installation for my neighbor?

3 months ago I had internet installed in my place of business where I rent a unit. I was charged a fee for installation. A few weeks later the neighbor in my next door unit wanted to get the same internet connection. The ISP used the cable they had run inside my unit, made a hole to thread a cable f

Questions

 • AT&T Internet Account

464

5

0

0

AT&T Illegal Porting / Slamming

I hope the subject gets the attention of someone at AT&T who can help.I am caught in the middle of a porting nightmare where AT&T ported away from Spectrum the phone number of my 91 year old mother.  Currently she cannot be reached by children, friends or other relatives.Who can help resolve an issu

Questions

 • AT&T Phone Account

135

1

0

0

Unlawful disconnect of service

I have been a U-verse tv/ internet subscriber for the past year at my rental unit in an apartment complex, my landlord called in to have my service terminated and lied “that I had moved out” I have a trial date for mid March yet my service was cut off mid feb, 9 multiple-hour phone calls, 6 message

Questions

 • AT&T Internet Account

204

7

0

0

Throttled downoads and remaining bandwidth shut down when downloading, Is it legal?

This is on behalf of my sister where I am staying at the moment, who is elderly/wheelchair bound, and doesn't understand these things, and I think AT&T is taking advantage of her, but I need to be sure.It appears AT&T is illegally throttling her internet and basically giving her around a meg out of

Questions

 • AT&T Internet Account

358

3

0

Why does ATT allow their customers to be scammed?

6 weeks ago after talking to customer service I was asked if I would listen to an offer from an ATT partner, wasn't sure what that meant so I said ok. Transferred to a third-party vendor who offered me some free channels. She said that I could get all of the other channels that I didn't already have

Questions

 • Wireless Billing

718

1

0

0

AT&T Customer Data For Sale

Why is AT&T allowing our personal information to be sold on the black market?!   This is ONE example website that is selling it:     [removed questionable site link - available internally]   Anyone can sign up, buy some credits and order the information which would allow someone complete access to a

Questions

 • Wireless Account

774

6

0

0

14 hard credit checks over 3 days, major hit to credit score

Hi there, I started a new wireless account with AT&T a few weeks ago, I brought my own phone so I was just signing up for the wireless usage.I am new to the US from Canada, so I already knew my credit score would be low and that I may have to pay account activiation and deposits, no problem. I arriv

Questions

 • Wireless Billing

112

1

0

0

Fraudulent and unethical ATT Digital Life

Digital Life is claiming I owe $182 for services I canceled after having my contract fulfilled. I spent over 35 hours on the phone jumping through hoops and getting pushed around m, laughed at, and called a liar. I didn’t realize ATT was hurting so bad they have to extort $182 from a loyal customer.

Questions

 • Billing & Payments

2.6K

7

0

I was scammed by ATT

An ATT employee created an account in my name complete with a fake email, password, and security question unbeknownst to me. I could never login to pay my bills, and I was charged tons in late fees. After finally getting autopay set up through many phone calls, my internet was shutoff one day. I was

Questions

 • Wireless Billing

249

0

0

0

no record of IMEI found? Cant Unlock my phone.

Hello! I have a Samsung Galaxy S7, which my daughter gave to me for my deployment to Southwest Asia. This phone was completely paid off (I paid it off for her), however, when we attempted to unlock it via online (both via her AT&T account, and me as a non-AT&T customer), as well as telephonic, the A

Questions

 • Samsung

237

1

0

0

I cancelled service & DID NOT have a contract!

Being harassed with bills & threats of collection from Uverse for moving!All equipment returned!I specifically stated I did not want to renew due to moving, had several calls acknowledging my "no contract" & they won't stop harassing me with cancellation fee!There was NO contract.Over 20 yrs with AT

Questions

 • U-verse TV Account

117

4

0

0

How to stop Double Billing

I'll make this a short as possible. In Dec. 2017 I called AT&T to pay on my husband’s watch account, when I decided to participate in the bogo switch offer for Christmas. We had been T-Mobile customers for 20 years and I regret my decision every day since. The account at the time only had 1 line for

Questions

 • Wireless Billing

209

2

0

0

Closed

AT&T Refuses to Unlock Device - Complaining to FTC & FCC

I believe that AT&T is using deceptive business practices to squeeze extra billing time from wireless customers who are trying to switch to another carrier. My experience is that I paid off my phone and requested an unlock from the AT&T Device Unlock Portal. For a week, it reports that I still have

Questions

 • Apple

1.6K

8

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