I tried to get a iPhone 6 Plus almost a year ago now, after I paid 171.91 cents to pick it up in the store. I get all the way to the store and the guy tells me I have to give him 500$!!! I didn't even have 300$! Ha! I asked that he cancel the order and service because it hasn't even been 24 hours an

WHY IS IT THAT EVERYTIME I CALL AND ASK QUESTIONS ABOUT MY BILL I GET RUDE AND DISRESPECTFUL REPRESENTATIVES? THIS TIME THE GUY SAID HE DIDNT HAVE TO GIVE ME HIS NAME OR EMPLOYEE # AND THEN HUNG UP THE PHONE ON ME! I HAVE CHARGES ON MY BILL AND I DONT KNOW WHY THEY ARE THERE BUT WHEN ITS TIME FOR AT