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The OS update process, as explained by HTC

Here's a new webpage provided by HTC to give owners an idea of all that's involved in keeping devices up to date.  It provides information for which stage of the process they're in for HTC One devices.  http://www.htc.com/us/go/htc-software-updates/ Here's a direct link to the diagram showing the pr

Questions

 • Android

5.3K

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HTC One X backorder

I ordered the htc one x 3 days ago and there still telling me its on backorder and cant tell me even an expected time when the backorder will be up todate again. I think they should know when there phones will be in the warehouse again. There is no way they just dont know when there phones and acces

Questions

 • Android

2.3K

10

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Lollipop update for Desire 610

On the HTC software update site it says that the desire 610 GoPhone is on lollipop right now, but whenever I check for an update it says none is available. Could you please tell me how to update or when it is planned to air?

Questions

 • Android

732

2

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Cingular 8525 - unlock

I've got as a gift PDA  Cingular 8525. It's locked, but  AT&T unlock page says "Looks like this IMEI not belongs to ATT device". No any chance to unlock?

Questions

 • Other Phones & Devices

228

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Insurance claim for HTC M9 does not give HTC but LG and Samsung 7 ???

I have been using HTC for long time. Currently I have HTC M9 and I wanted to claim insurance due to damage.However, I was surprised to see the options for replacement. Asurion (ATT's insurance provider) says ATT does not support HTC anymore 😞They gave me option of LG G6 or LG V20 or Samsung S7. I a

Questions

 • Other Phones & Devices

550

6

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HTC One M8 Windows Phone, streaming media over wifi

Recently replaced my Lumia 920 with the One M8. Digging the new phone for the most part. I have one gripe with it though, I can't seem to find any way to play music on my phone to other devices on my network. Is this a Nokia WP only feature?

Questions

 • Other Phones & Devices

544

4

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HTC One M8 1/26/15 Software Update Bugs

Since the most recent software update for the HTC One M8 (http://www.att.com/esupport/softwareUpdateArticle.jsp?sid=KB424491&cv=820), I have encountered several bugs in the stock Messages application. 1) When texting the same contact multiple times, the phone sometimes "forgets" the phone number it'

Questions

 • Android

300

1

0

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HTC U11 AT&T support

HTC claims that the U11 device supports AT&T network but a simple but useful feature is VoLTE which was supported by last year flagship HTC 10 even when AT&T didn't carried the device themselves, I have been back and forward with AT&T support and every time they update the IMEI on the system with my

Questions

 • Android

12.9K

37

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PUK

I am currently using an Alcatel att phone and would like to know the pin unclock code for my sim card to use an unlocked, supported HTC desire. Please help. Thank you!

Questions

 • Android

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AT&T released a software update for the HTC One M9 (OPJA110) on July 15, 2015.

HTC One M9 users,    AT&T released Android Version 5.1 for OTA download today!To download:Drag down the notification bar with two fingers, and then tap Settings > General.Tap About Phone > AT&T software update.Tap Check for updates.Tap Update Now.Follow the on-screen instructions.Please note: Device

Questions

 • Android

457

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ATT no longer carries HTC, and is trying to replace my HTC M9 with a Samsung S6.

I started an insurance claim on my HTC M9 and Asurion is offering to replace it with a Samsung S6.  This phone doesn't even have expandable storage .when searching the forums I ran across a post from last year staying that at that time, they were replacing my phone with Samsung S7... and now they ar

Questions

 • Other Phones & Devices

289

2

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Anonymous - Message Not Found, Transient Download Failure, etc

Hello, I recently ported my number from Sprint to AT&T and purchased a new HTC One. I'm currently extremely disappointed and frustrated with the MMS services. About half of my MMS messages never download, I hit the download button over and over but they never come through, occasionally they error ou

Questions

 • Data & Messaging Features, Internet Tethering

4.2K

12

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HTC One M8, 5.0.2 GPS turns itself on.

My phone's GPS turns itself on anytime I make a call, recieve a call, send a text, wake it from a long sleep, or change cell signals. This constantly wakes my phone and drains my battery. I have put the phone into safe mode and it still happens. I have location off, location history off, and maps di

Questions

 • Other Phones & Devices

3K

22

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HTC ONE M8

I picked up this phone on Saturday, upgrading from my beloved 920, and I'm having an issue with it.  I can't get any notification lights to display on the top of the phone other than the charging led.  The phone is supposed to notify you if you have notifications via a LED light and I'm not getting

Questions

 • Other Phones & Devices

1.1K

6

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HTC One-mini: stuck on Bootloader screen

I have an HTC One mini and have been having issues lately. My phone started to freeze a lot and when I go to reboot the phone, a bootloader screen pops up. I've tried to reboot from this screen, power down, etc...but when the phone comes back on, it always comes back to the same bootloader screen. I

Questions

 • Android

2K

2

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HTC One M8 - Disable AT&T address book

I recently reset all data on an HTC One M8 and now the AT&T address book has shown up. I have tried disabling the related application and cleared all cache, but the thing still shows up under my list of address books under contacts. Even another reset of all of the phone data didn't remove it! The w

Questions

 • Android

455

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HTC Inspire no longer connects to ANY Wifi network!

I have an HTC Inspire. It's about a year old. The other day, Wifi decided it didn't want to work anymore. I just thought maybe it needed to be restarted, so I tried that. But I quickly realized it wasn't able to connect to not only my home wifi network, but ANY network. Every time I select a network

Questions

 • Android

5K

4

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Security Certificate Expiration on HTC 8X (PM23300)

On Monday, October 19, 2015, a security certificate on the Microsoft authentication servers was updated. This certificate change causes customers using AT&T HTC 8X devices to be unable to log into and use a variety of Microsoft services. This severely impacts the device experience.   How does that a

Questions

 • Other Phones & Devices

698

1

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HTC Desire 610 nano SIM card on AT&T

Hello,I was trying to purchase the AT&T data plan with option bring your own phone. After entering IMEI, I was offered micro SIM card. The problem is that HTC Desire 610 works on nano SIM.AT&T chat agent wasn't sure which SIM I will get, and what to do if I receive micro SIM card. Any help about the

Questions

 • Other Phones & Devices

263

1

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HTC One A9 update

So I know I'm not the only one wondering, are we going to get the Nougat/7.0 update for our HTC One A9? Because that could is going to be an issue for me if not. It seems all the other carriers and worldwide markets have this update. Why don't we? I do pay for the phone and service. The update is ou

Questions

 • Phone & Device Upgrades

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