Hi, my AT&T HTC is not doing the Lollipop Tap & Go restore like my other Samsung Tab S,  Verizon M8, Razr HD does. What my other devices had was a selection at one prompt that allows me to restore apps etc, from one of those devices such as this link shows  http://www.gottabemobile.com/2014/10/19/an

Ok, so i had to send my htc in for a screen repair to htc and i just got it back yesterday. Well since i was using another phone i had to go to wal-mart and get another wsim card to fit my htc. Sooooo after the bull**** it took to activate my sim i was getting 4g only....no lte. With that being said

I am ready for a new phone and am very disappointed that ATT doesn't sell the HTC 10. It is way to expensive to purchase it elsewhere so I need to find one that I can get through ATT. Is there anyone out there that can give some advise on an equivalent phone. I want something with high performance (

I bought an HTC One A9 new from AT&T around the end of 2016 at the time I was expecting to get frequent updates as they were released because I was buying a new phone. However AT&T totally dropped the ball and almost a month or two after I bought the phone stopped selling HTC phones. I then never re

HTC One M9 users,    AT&T released Android Version 5.1 for OTA download today!To download:Drag down the notification bar with two fingers, and then tap Settings > General.Tap About Phone > AT&T software update.Tap Check for updates.Tap Update Now.Follow the on-screen instructions.Please note: Device

My HTC One M8 with Windowsphone 8.1 did not charge in my car USB.  It charges fine with the stock adapter in a wall outlet but not with my USB cable or the HTC USB cable in my car.ANSWER:  I have Windows set to popup and "Ask me before using USB data connection".  I just picked "Yes" since it seems

I recently reset all data on an HTC One M8 and now the AT&T address book has shown up. I have tried disabling the related application and cleared all cache, but the thing still shows up under my list of address books under contacts. Even another reset of all of the phone data didn't remove it! The w

Hello, I'm experiencing difficulties unlocking my HTC, which I bought off-contract. I tried using https://www.att.com/deviceunlock/?#/unlockrequest, but the service is unable to process my request. Error I have  recieved: Error: We found no record of the IMEI Number you entered. Check your device's

Here's a new webpage provided by HTC to give owners an idea of all that's involved in keeping devices up to date.  It provides information for which stage of the process they're in for HTC One devices.  http://www.htc.com/us/go/htc-software-updates/ Here's a direct link to the diagram showing the pr

So I bought my phone from a friend and its rooted. When I wanted to check for a system update there isn't the option in the settings. Is this because the phone is rooted? If I unroot the phone will I have that option again?

I recently purchased the HTC One X+ at the no-commitment price from an AT&T store.I am about to leave the country next week and I would like to have the phone unlcoked. I was assured before my purchase by AT&T representatives online and in the store that AT&T would unlock my phone if I paid the full

I bought the an HTC One A9 new from AT&T around the end of 2016 at the time I was expecting to get frequent updates as they were released because I was buying a new phone. However AT&T totally dropped the ball and almost a month or two after I bought the phone stopped selling HTC phones. I then neve

Hello,I was trying to purchase the AT&T data plan with option bring your own phone. After entering IMEI, I was offered micro SIM card. The problem is that HTC Desire 610 works on nano SIM.AT&T chat agent wasn't sure which SIM I will get, and what to do if I receive micro SIM card. Any help about the

Anyone with an m8 receive the lollipop update? I have not received anything, been using HTC guide app to try and help me find out if the updates come to my phone. Please help. Thanks.

Just wondering if Google Wallet will be made available for the HTC One X with Jelly Bean since AT&T Isis is not available in all but 2 select markets.

Has anyone else been experiencing issues with the battery life on their HTC One M9? My phone has been shutting down automatically and when I open it up it shows that the battery is nearly down to nothing.

My phone's GPS turns itself on anytime I make a call, recieve a call, send a text, wake it from a long sleep, or change cell signals. This constantly wakes my phone and drains my battery. I have put the phone into safe mode and it still happens. I have location off, location history off, and maps di

When will a ruu be released for at&t's latest 4.4.2 update? My device has no OS so I can't fix it without using a ruu but sadly you can't use a ruu older than your current android version (whos smart idea was this? seriously), so now I'm stuck here with a useless device until a updated ruu rears its

I have an HTC Inspire. It's about a year old. The other day, Wifi decided it didn't want to work anymore. I just thought maybe it needed to be restarted, so I tried that. But I quickly realized it wasn't able to connect to not only my home wifi network, but ANY network. Every time I select a network

Hello, I recently ported my number from Sprint to AT&T and purchased a new HTC One. I'm currently extremely disappointed and frustrated with the MMS services. About half of my MMS messages never download, I hit the download button over and over but they never come through, occasionally they error ou