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Help with “AT&T DSL/U-verse DNS Request Form”

Hi, I want AT&T to delegate reverse lookups to my existing DNS server. I am a residential fiber customer with a /29 static block. I don't want them to store the PTR records, I want them to point to my name server, so I can manage the assignment of names. However, the request form requires PTR i

Questions

 • AT&T Fiber Account

274

2

0

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LG G3 can't load music from PC

I'm trying to load music from PC to phone using USB cable. Cable is good, have tried using both ports on PC (ports always work). AT&T's tutorial says "To place the device into the correct USB mode, swipe down from the top of the screen and tap Charge phone, then tap Media sync (MTP)."Nothing like th

Questions

 • Android

1.3K

8

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0

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How to check the Next program eligibily?

Is there any way I can check to see if I'm eligible for the next plan without going to an AT&T store?   [Subject edited for better exposure]

Questions

 • Account Features

1.5K

2

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Messaging center number settings

I chaged my home center message address to my cell phone number and now Im getting error message when trying to text out messages...how can i reset my home center message address..Pls help thank you

Questions

 • Android

5.8K

2

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Can you change print size and position of closed captioning?

Can you change print size and position of closed captioning?

Questions

 • Watching U-verse TV

1.7K

3

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New service plan comes with Advanced mobile security how do i activate it?

I just upgraded my service plan to the new AT&T Unlimited Elite that comes with the advanced version of the Call Protect. I already have Call Protect installed on my phone and was using Basic. Any time i try to upgrade it to Advance it wants to bill me through Apple. How do i get the upgraded v

Questions

 • Account Features

197

4

0

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Call/Text Blocking

I'm sure this is super easy to setup, but how do I go about setting about call blocking or text blocking on specific inbound calls or texts? Browsed around on the website real quickly and coulnd't find a way in a matter of about 2 minutes. Can I do this from the mobile myAT&T app?

Questions

 • Data & Messaging Features, Internet Tethering

1.7K

3

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0

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Can AT&T unlock a non-AT&T phone?

I was told the phone I am trying to unlock is compatible with AT&T but however, I got an email stating that you can't unlock it or provide me with an unlock code because the phone isn't AT&T. I spoke with customer service last week and she said I could unlock this device. Please let me know what you

Questions

 • Samsung

5.2K

3

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0

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How to make a payment arrangement?

I have started to pay on this months bill. I should have the rest of it paid off by next Friday. Is that okay in order to avoid another disconnect? I wrecked my vehicle and had to get another and am short on funds due to rental car fees recently.   [Subject edited for better exposure]

Questions

 • Wireless Billing

1.2K

1

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Upgrade iPhone and use old one for added line

i want to upgrade my iPhone 6 to iPhone 7 and give the 6 to my son for his first phone. My phone is eligible for upgrade in about 6 months. Am I correct in assuming I can continue paying on my iPhone 6 and begin paying on the 7 at the monthly costs I see on the shopping section of the website?And th

Questions

 • Wireless Account

1K

1

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blocking a text spammer

I continually get spam texts. while I block/delete the numbers, they continue to send using another number. It's endless. I tried AT&T Support but they only offered Call Protect.  So I thought the Forum might have more/better suggestions.

Questions

 • Data & Messaging Features, Internet Tethering

561

5

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What's needed to switch phones?

Ok so I'm on my dad's plan and my brothers on my mom's plan. He got a replacement phone. We wanna know if we can switch his replacement for mine. So he takes my phone and I take the replacement. And we wanna do this without changing the plans. Can that happen?

Questions

 • Other Phones & Devices

10.3K

4

0

0

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AT&T Help - Instructions for Trade-In Issues

@ATTHelp Can you please let the customers in this forum know what the appropriate course of action is when a customer sends a phone in to the Trade-In Department and the phones are either not received or are devalued for a reason that is refuted by documented evidence from the customer (e.g. crac

Questions

 • Phone & Device Upgrades

409

2

Accepted Solution

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New ATT/Yahoo Mail background change ?

Hey all, Like the new ATT/Yahoo Mail look!  But want to add my own background pic.  How can I do so? Thanks all and hope all is well!shawn

Questions

 • AT&T Internet Security

1.8K

2

0

0

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How To Transfer iTines Music to Android?

Is it possible to transfer my itunes music from my iPhone to my Android ?

Questions

 • Android

610

3

0

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why am i getting error code IA3 when trying to restore a mobile security plus subscription to my device?

I’m trying to get AT&T’s Mobile Security/Call Protect add-on off my phone, but it says it can’t be removed. I would prefer to simply get both apps from the Apple App store and pay for Plus on the Mobile Security, which will automatically enable Plus on Call Protect as well.AT&T trying to t

Questions

 • Account Features

146

1

0

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AT&T Cingular Flip IV - Can I Change the Name of Speed Dial #1 from "Voicemail"?

My mom is 91 and will not be using Voicemail on her new AT&T Cingular Flip IV phone. We have assigned speed dial #1 to a personal phone number and would like to change the name from "Voicemail".  Is this possible?  It was easy to edit on speed dials #2 - #9, but I don't see a way to d

Questions

 • Other Phones & Devices

174

1

0

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Official Solution

Can I trade my Next plan phone with another phone?

Can I trade my phone that's on the Next plan with another person?If so how does the process work? Do I still pay the amount of my current phone?I want to trade my galaxy s6 for a Note 4 or LGG4 I miss the SD cards and battery's.

Questions

 • Phone & Device Upgrades

2.7K

3

0

0

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Can I recycle old ATT mobile phones?

I have two old ATT mobile phones that I would like to recycle. One is a Motorola, the second is an LG G2.  Neither seems to work, although I tried charging them.

Questions

 • Other Phones & Devices

151

3

0

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Official Solution

Network Registration of an IoT Device

Hello We are currently developing an IoT Device, which sends its data through the cellular network into a cloud. It's a battery driven device and therefore needs to be low power. Our idea to save power, is to turn on the cellular communication and register it to the network every time we need it.

Questions

 • Data & Messaging Features, Internet Tethering

195

2

0

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