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Hooked up Roku streaming box to an older Sharp non smart tv. I can program the Roku remote to go right to the correct output by touching any button. But to get back to my cable box I have to use the actual tv remote. To top it all off, when I bring up Roku, the volume is about 25% louder and I can’t
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U-verse TV Equipment
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I can’t login to my “old” sbcglobal.net email addresses bc I can’t remember the password and I guessed wrong too many times. Now what can I do to access it?
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AT&T Mail Login & Security
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How would I go about making extra installment payments on my Next Smartphone? [Subject edited for better exposure]
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Wireless Account
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I am having U-verse installed at the end of the week. One of my hesitations in switching to U-verse has been networking concerns. I have a home network utilizing an Asus router that has three devices plugged into the LAN ports (including 1 desktop). I also have a couple of notebooks, iPads, iPhones
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AT&T Internet Equipment
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How can I cancel my prepaid service with att from abroad? I am enrolled in auto pay, but cannot log in through the prepaid site or reach anyone vial phone or text from Rwanda.
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Wireless Billing
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U-verse TV Equipment
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I’m new and posted a question without knowing the best place to post it. Additionally, I asked a follow up below the post so it might falsely appear that I answered my own question. Also, I noticed that I have 2 tags, neither of which address my main question. Can I add another tag and if so, how?
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Device Features
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We purchased a refurbished Samsung Galaxy S21 5G from a third party website. After realizing our phone needed to be unlocked by the previous carrier (AT&T) We received an unlock code and followed the steps to input said code. However, when powering the phone back on, there is no code input scree
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Android
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I purchased new phones and transferred lines from Verizon at an AT&T store and was told the packaging and shipping would come with the phones. The phones arrived without anything to send in the trades. How do I get the necessary packaging and shipping labels?
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Phone & Device Upgrades
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I would like to know when fiber internet will be on my street. There are people 2 streets over that currently have fiber internet. I am paying the same amount for 10m dsl that they are paying for 300m fiber. There seems to be no rush to get fiber to customers like myself.
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AT&T Fiber Installation
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I followed the instructions, unplug and remove battery then wait 10-15 minutes (actually 30-45 minutes) Install battery into new device plug into outlet and press On button and wait for signal lights. Plug in phone. I have a dial tone. Make test call. Get prerecorded message telling me this call is
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AT&T Phone Equipment
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I can CAST YouTube videos. I can CAST HBO/MAX movies from my Apple iPhone to the living room Samsung TV screen. Last night I went into the U-verse app / TV Guide to watch a movie for the first time, and my telephone screen was just too small to fully enjoy PATTON. I couldn't find th
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Watching U-verse TV
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Just changed from an old Android to an iPhone 13 Pro Max. Is there a way to bring forward to the new device the text messaging history seen on the Android?
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Apple
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Why when dialing out from my home phone it comes up as private number?
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AT&T Phone Features
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What apps are my teenage daughter using that is killing our data??? She's on wifi at home but something is using almost 9GB every month. She closes her apps and makes sure her wifi is on. But there is something we're missing.
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Data & Messaging Features, Internet Tethering
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I've been an AT&t prepaid customer for a couple of years, but I lost my phone recently for a number of weeks. I didn't think much of it, but when I found my phone again, it wouldn't make any calls, and then I got an email asking me why I had canceled my account. It turns out during my period of
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Account & Usage
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The app I need to use to connect my husband's landroid to his phone needs 2.4 ghz but we are connected at 5 ghz. I have read comments to rename the 5ghz to something else but when trying that I receive an error message that both have to be named the same. 2.4 ghz is only needed for the initia
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AT&T Internet Equipment
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I want to move my modem to a new room. I have the wall jacks terminated in several rooms, but they were never terminated back on the side where the internet comes in to my house. I'm wondering if I can use this green board with all the connection ports (see pic) as a way to connect all of my rooms t
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AT&T Internet Installation
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I'd like to turn off 2-step verification when I travel abroad. If my phone is lost or stolen I will not be able to access my online account to lock my phone account since I won't have my phone to receive the verification code. How do I turn it off?
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Online Account Access
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Current phone line from green junction box to house is over 38-years old and over the last 20-years has regularly demonstrated connectivity (slowness) issues and speed decline during wet weather. (My work is now regularly done via home-based telework, so consistent connectivity and speed are "musts"
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AT&T Internet Installation