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We purchased a refurbished Samsung Galaxy S21 5G from a third party website. After realizing our phone needed to be unlocked by the previous carrier (AT&T) We received an unlock code and followed the steps to input said code. However, when powering the phone back on, there is no code input scree
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Android
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What do I need to do to add an international fee…if I need an international fee, with a yearly prepaid account.? which one will help me with Google, phone etc?
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Plans & Features
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U-verse TV Equipment
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How can I tell if my Uverse Residential Gateway has the latest software installed? The RG status page says the current software version is 9.1.0h12d22, and it has instructions for updating from a .bin file on my local PC. But, I can't find anything on the U-verse website about current software versi
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AT&T Internet Equipment
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I was just wondering if an account is active with 4 lines of cell ph.service all new devices .Are all 4 unlocked ??? When on a promotional trade??
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Wireless Account
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How can I reset my password?
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Android
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I'm trying to cancel my cell contract from the UK. How can I do this? The AT&T telephone service won't allow calls from the UK, so I can't really speak to anyone that could help me with this. Right now I'm getting billed for a service that I am not using, and will not use again. Any help would be mu
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Wireless Account
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Where is Season 6 Episode 10 of Suits?
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Watching U-verse TV
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Just changed from an old Android to an iPhone 13 Pro Max. Is there a way to bring forward to the new device the text messaging history seen on the Android?
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Apple
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How can you watch cubs games on uverse. I got csn and the game was blacked out. I live in grand rapids Michigan btw.
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Watching U-verse TV
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Is it true that a disabled person can get internet service for about $10 a month.
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AT&T Internet Account
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I have the new email service which has the conversation thread which is very nice. Something that I was able to do with the old email was change the Subject of an email bewfore replying or forwarding. There are times when I wish to use all the email addresses listed in the cc to address another subj
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AT&T Internet Security
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I have a iphone 12 with a standard plan with at/t that under settings shows airplane mode, wifi, bluetooth, cellular and personal hotspot. On my iphone SE under my pay as you go plan personal hotspot is omitted. How come i do not have personal hotspot on the latter?
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Plans & Features
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I would like to know when fiber internet will be on my street. There are people 2 streets over that currently have fiber internet. I am paying the same amount for 10m dsl that they are paying for 300m fiber. There seems to be no rush to get fiber to customers like myself.
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AT&T Fiber Installation
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I have a Galaxy S8+ from AT&T that is no longer in use. I'd like to use for my daughter with Boost. Is this possible?
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Samsung
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Current phone line from green junction box to house is over 38-years old and over the last 20-years has regularly demonstrated connectivity (slowness) issues and speed decline during wet weather. (My work is now regularly done via home-based telework, so consistent connectivity and speed are "musts"
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AT&T Internet Installation
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I am having U-verse installed at the end of the week. One of my hesitations in switching to U-verse has been networking concerns. I have a home network utilizing an Asus router that has three devices plugged into the LAN ports (including 1 desktop). I also have a couple of notebooks, iPads, iPhones
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AT&T Internet Equipment
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I can CAST YouTube videos. I can CAST HBO/MAX movies from my Apple iPhone to the living room Samsung TV screen. Last night I went into the U-verse app / TV Guide to watch a movie for the first time, and my telephone screen was just too small to fully enjoy PATTON. I couldn't find th
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Watching U-verse TV
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I have used up 3 hours of time over two days trying to upgrade my 3G hotspot. A rep at the AT&T store said to call the 611 number and ask for a free replacement. Is there anyone in the US who can help with this? The overseas reps are hard to understand and they don't seem to know wh
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Phones, Tablets & Devices
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Why when dialing out from my home phone it comes up as private number?
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AT&T Phone Features