
Billing help
Learn how to sign in, view and pay your bill online, change your service, and more.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
I have 2 Wi-Fi Bands (2.4G and 5G). How can I combine them to get better coverage? This was recommended by AT&T tech who provided me with a link some time ago. However, the landing page does not address combining Wi-Fi Bands; search has been futile. TIA.
Questions
• AT&T Internet Equipment
Accepted Solution
Official Solution
Hi, i'm from Venezuela and i bought my LG G2 D800 unlocked on amazon and i've been trying to update my phone but it keeps telling me that there isn't an update available. I use a Movistar sim, what should i do?
Questions
• Android
Accepted Solution
Official Solution
I have the new email service which has the conversation thread which is very nice. Something that I was able to do with the old email was change the Subject of an email bewfore replying or forwarding. There are times when I wish to use all the email addresses listed in the cc to address another subj
Questions
• AT&T Internet Security
Accepted Solution
Official Solution
Hi,I read a previous post about porting, and apparently I need to visit your page the allows me to see if the number is available to be ported. I did that, my number is apparently okay to port, but the only option I see is to take on a new account and or service. My need is to port my landline numbe
Questions
• Other Phones & Devices
Accepted Solution
Official Solution
Why can't I answer incoming calls,hitting answer does nothing
Questions
• Android
Accepted Solution
Official Solution
I have used up 3 hours of time over two days trying to upgrade my 3G hotspot. A rep at the AT&T store said to call the 611 number and ask for a free replacement. Is there anyone in the US who can help with this? The overseas reps are hard to understand and they don't seem to know wh
Questions
• Phones, Tablets & Devices
Accepted Solution
Official Solution
I need to add a caller to contacts or be able to call them back, how do I get the number that called when listening to voicemail on my cell phone?
Questions
• Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
I followed the instructions, unplug and remove battery then wait 10-15 minutes (actually 30-45 minutes) Install battery into new device plug into outlet and press On button and wait for signal lights. Plug in phone. I have a dial tone. Make test call. Get prerecorded message telling me this call is
Questions
• AT&T Phone Equipment
Accepted Solution
Official Solution
I have the uverse app for iphone thru at&t. I recorded movies and shows but i cant watch them from the app. Its says i need to upgrade my subscription but i have u300 plus on demand and i am suppose to be able to record too. Pls help! I wait to be able to watch recorded shows and movies while away f
Questions
• Watching U-verse TV
Accepted Solution
Official Solution
Please help me uninstall this app. I don't know where it came from. I can't get rid of it.Caller Name IDCequint Incorporated
Questions
• Android
Accepted Solution
Official Solution
Does anyone know how to set my Messenging so that there is a few second delay before sending out the message?
Questions
• Samsung
Accepted Solution
Official Solution
What do I need to do to add an international fee…if I need an international fee, with a yearly prepaid account.? which one will help me with Google, phone etc?
Questions
• Plans & Features
Accepted Solution
Official Solution
I was just wondering if an account is active with 4 lines of cell ph.service all new devices .Are all 4 unlocked ??? When on a promotional trade??
Questions
• Wireless Account
Accepted Solution
Official Solution
Hooked up Roku streaming box to an older Sharp non smart tv. I can program the Roku remote to go right to the correct output by touching any button. But to get back to my cable box I have to use the actual tv remote. To top it all off, when I bring up Roku, the volume is about 25% louder and I can’t
Questions
• U-verse TV Equipment
Accepted Solution
Official Solution
How do I recover a passcode on an iPhone before locking it up?
Questions
• Apple
Accepted Solution
Official Solution
purchased an Iphone 5 that is still under contract. can I pay the early termination fee and have the phone unlocked
Questions
• Apple
Accepted Solution
Official Solution
How can you watch cubs games on uverse. I got csn and the game was blacked out. I live in grand rapids Michigan btw.
Questions
• Watching U-verse TV
Accepted Solution
Official Solution
I am having U-verse installed at the end of the week. One of my hesitations in switching to U-verse has been networking concerns. I have a home network utilizing an Asus router that has three devices plugged into the LAN ports (including 1 desktop). I also have a couple of notebooks, iPads, iPhones
Questions
• AT&T Internet Equipment
Accepted Solution
Official Solution
I can CAST YouTube videos. I can CAST HBO/MAX movies from my Apple iPhone to the living room Samsung TV screen. Last night I went into the U-verse app / TV Guide to watch a movie for the first time, and my telephone screen was just too small to fully enjoy PATTON. I couldn't find th
Questions
• Watching U-verse TV
Accepted Solution
Official Solution
I purchased the International Travel Add-On, but I am not receiving text messages from the U.S. where my phone is based. If I try to make a call to a US number, the connection can't be made. I am presently in Japan, and I have checked that the area where I am has coverage: "Off-net voice serv
Questions
• Plans & Features