Is there a way to access a previous backup? Either in Samsung cloud or at&t backup?

I am a McDonald's employee and they offer a discount to there employee's how do you go about using it

My services were just suspended for my past  due amt for the month of december . If I pay my past due amount today can my services be restored ?

Hi, my husband and I are going through a divorce and he is the primary on the phone plan. Could I split off the plan and keep my number?  Thanks

I am upgrading an iphone 5 and iphone 5c to an iphone 11/SE. Can I use the SIM cards in my 5/5c for the new phones or do I need to get new ones?

I want to pay to add funds to my account balance for my next refill, without skipping the remainder of my current cycle. How do I do that?

How do I save individual Stingray music channels for example hot country or New Age in the menu? Only can save Stingray music 1500 In menu then have to select what channel I want.Would like to be able to save individual stations in the menu for easy access. How does one do this?

Spouse and son both use iphones under my account. Spouse = 6s Son = 13 I wish to buy a new iphone 14 for Son and pass his 13 to Spouse. Sim cards between 6s and 13 are the hurdle afaik. What is the most efficient way of doing this? (I'll be paying in full for the new iphone 14 - so i don

Do you have a APN profile for Iphone6? Can I download it ? I would like to use AT&T gophone SIM card with my Iphone6. Sometimes, the APN setting seems not to be able to be set automatically.

okay in 2weeks i'm going to japan with my mother. my grandmother is the one who pays the phone bill for the family although i do send money that covers my part. i want to use my iphone for the camera to take pictures in japan and occasionally use Wifi only . i already plan to turn off data and all t

This is so frustrating. I've been going in loops with the experts, the Wearable App, the website, and I can't for the life of me get a QR code for the E-Sim or get this watch to function.  I DO NOT want this to be linked to my phone, this is for my son, it does me no good if I can't call it or

Hi, I received a text telling me to send the IMEI in order to get a shipping label sent to me to print myself but do I need the IMEI from my old phone or the new one?

I have a Samsung Phone (model number SAMSUNG-SM-J327A -- a.k.a. Galaxy J3 2017), Baseband version: J327AUCS7BTH1, with Android Version 8.1.0. Is it possible to update this phone to Android 9 or higher? When I go to Settings --> Software update --> Check for updates, it says that "Current soft

How much in store credit would be given for an iPhone 5 16gb in very good condition for a trade in towards an iPhone 6 plus 64gb?

Can't unlock my tablet forgot my password /pin what can I do to unlock it.

If I purchase a package from a third party...say optimum... for secure internet access will this action keep my information and internet surfing secure? Does at n t have an option for wifi security/ internet just for the phone at hand?

I would like to participate in new customer offers that I am unable to as a long-time, loyal AT&T customer (~25 years). I think the only way to get the discounts on offer is to close my current account and open a new one. (I am not under contract) (the alternative is to switch to another carrier, w

I was miffed to learn that per Customer Care Manger Mr. Duran in Colorodo, customer is unable to cancel pending order.  From a customer perspective Mr. Duran's asserted inability to cancel order that AT&T is unable to process per agreed to processing and shipping terms is incomprehensible, unethical

I cancelled my service and was supposed to get an email about how to return equipments. I haven't received an email yet. I've checked my junk folder too. How long does it take to get the email?

I received multiple emails allowing me to claim my $100 reward, then got an email that says "Your AT&T Visa® Virtual Account Reward is ready for you! Use your account to make purchases wherever Visa debit is accepted online, in the United States, US Virgin Islands, and Puerto Rico. Click here to