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Lollipop update failure for Galaxy S4 (SGH-I337)

Hello all, I bought the unlocked AT&T version of Galaxy S4 (SGH-I337). Currently, I'm using a different carrier (Go Smart; T-mobile network) with this phone. Everything is ok, but I cannot update my phone into Android 5.0, Lollipop. I follwed the instructions from here http://www.att.com/esupport/so

Questions

 • Android

3.1K

3

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Upgrade iPhone and use old one for added line

i want to upgrade my iPhone 6 to iPhone 7 and give the 6 to my son for his first phone. My phone is eligible for upgrade in about 6 months. Am I correct in assuming I can continue paying on my iPhone 6 and begin paying on the 7 at the monthly costs I see on the shopping section of the website?And th

Questions

 • Wireless Account

1K

1

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How To Transfer iTines Music to Android?

Is it possible to transfer my itunes music from my iPhone to my Android ?

Questions

 • Android

613

3

0

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Network Registration of an IoT Device

Hello We are currently developing an IoT Device, which sends its data through the cellular network into a cloud. It's a battery driven device and therefore needs to be low power. Our idea to save power, is to turn on the cellular communication and register it to the network every time we need it.

Questions

 • Data & Messaging Features, Internet Tethering

203

2

0

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Data Plans: switching from iPhone 5S to Galaxy Note 4

I've been grandfathering an unlimited plan and I was wondering would I be able to keep my unlimited plan if I were to upgrade to a phone other than the iPhone? Since I haven't had any issues in the past with upgrading I'm hoping I'll still be able to hold onto it.Thanks.

Questions

 • Data & Messaging Features, Internet Tethering

618

1

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Secondary hard-wired receivers

Piggybacking on an install question of Cat5 vs Coax here, how can secondary hard-wired receivers be hooked up?  It's my understanding that you have a main hard-wired STB/DVR and can then have 2 Wireless receivers max.  So for any additional hard-wired STB's can they be wired via Coax OR Cat5?

Questions

 • U-verse TV Equipment

1.5K

5

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How do I get this phone unlocked?

I bought a phone from a friend and was told it was unlocked however they are saying it has to be active for 6 months before they will do it but I was told it had been activated but apparently not

Questions

 • Network Coverage

800

1

0

0

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Messaging center number settings

I chaged my home center message address to my cell phone number and now Im getting error message when trying to text out messages...how can i reset my home center message address..Pls help thank you

Questions

 • Android

5.8K

2

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Do my husband and I need to upgrade at the same time?

My husband and I are on the same plan and are both due for an upgrade. I need a new phone, but he wants to wait. If, I get a new phone, can he upgrade at a later date, or do we have to upgrade at the same time?

Questions

 • Apple

1.4K

2

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Where is all my data going on my shared family phone lines?

My family loves facetime.  They keep telling me it is free because it's over wi-fy.  Howevere, I believe that may be untrue.   Is there a way of telling what the data is being used for? Thanks for your time... who every you are!

Questions

 • Wireless Billing

628

1

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How to make a payment arrangement?

I have started to pay on this months bill. I should have the rest of it paid off by next Friday. Is that okay in order to avoid another disconnect? I wrecked my vehicle and had to get another and am short on funds due to rental car fees recently.   [Subject edited for better exposure]

Questions

 • Wireless Billing

1.2K

1

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Call/Text Blocking

I'm sure this is super easy to setup, but how do I go about setting about call blocking or text blocking on specific inbound calls or texts? Browsed around on the website real quickly and coulnd't find a way in a matter of about 2 minutes. Can I do this from the mobile myAT&T app?

Questions

 • Data & Messaging Features, Internet Tethering

1.7K

3

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bought phone in another country and now its sim locked for some reason?

hi, i recently bought a phone online and when i went to set it up it said sim not supported talk to your carrier, i live in a different region and i bought the phone online and saw it was working perfectly bla bla and i got it and when i reset it right now this issue occurred and now i have a brand

Questions

 • Other Phones & Devices

135

10

0

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Can I trade my Next plan phone with another phone?

Can I trade my phone that's on the Next plan with another person?If so how does the process work? Do I still pay the amount of my current phone?I want to trade my galaxy s6 for a Note 4 or LGG4 I miss the SD cards and battery's.

Questions

 • Phone & Device Upgrades

2.7K

3

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why am i getting error code IA3 when trying to restore a mobile security plus subscription to my device?

I’m trying to get AT&T’s Mobile Security/Call Protect add-on off my phone, but it says it can’t be removed. I would prefer to simply get both apps from the Apple App store and pay for Plus on the Mobile Security, which will automatically enable Plus on Call Protect as well.AT&T trying to t

Questions

 • Account Features

153

1

0

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Prepaid - international call + text?

I am abroad in Indonesia and was hoping to make a few calls and send texts to family but am unable to find an International day pass for my Prepaid account. Does Prepaid have add-ons for international calls + texting? I need both for 1 day/1 month if it exists. I’m not looking for a workaroun

Questions

 • Plans & Features

57

2

0

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New ATT/Yahoo Mail background change ?

Hey all, Like the new ATT/Yahoo Mail look!  But want to add my own background pic.  How can I do so? Thanks all and hope all is well!shawn

Questions

 • AT&T Internet Security

1.8K

2

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Determining if AT&T Right of Way is active or abandoned

My name is Ed (Edited as per community guidelines) with Locus Real Estate (Edited as per community guidelines) [email scrubbed]. I am purchasing a property at the intersection of NC Hwy 49 and NC Hwy 8 (Badin Lake Road) for development. I have an old map showing an AT&T easement across the property

Questions

 • AT&T Phone Equipment

116

1

0

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Motorola M2600 router

I have an Arviss NVG599 modem/router for my internet and want to install a Motorola M2600 router in tandem from the NVG599 WAN line so I can get better internet coverage. What do I need to do to get these two routers working together?

Questions

 • AT&T Internet Equipment

60

1

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Official Solution

AT&T Cingular Flip IV - Can I Change the Name of Speed Dial #1 from "Voicemail"?

My mom is 91 and will not be using Voicemail on her new AT&T Cingular Flip IV phone. We have assigned speed dial #1 to a personal phone number and would like to change the name from "Voicemail".  Is this possible?  It was easy to edit on speed dials #2 - #9, but I don't see a way to d

Questions

 • Other Phones & Devices

189

1

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