This has been going on since early sunday morning. It is now wednesday and still no service. I go by where the service trucks are and nothing 4 guys just standing around or no one there at all. I have one that  needs the internet for college and I use it for work. Not to mention that all the fall sh

I'm soooo disappointed in at&t. I've been a wireless customer since 2003, so of course I thought it would be a great idea to get Internet and cable as well! Worse mistake ever. I've talked to about 20 different representatives and have either been "transferred" and hung up on, just plain hung up on,

I placed a pre-order for Note7 with my SSN (valid for work only). I reeived an email asking me to call sutomer support to provide additional information.Upon calling, I was asked to go to a Company Store with 2 pieces of ID in order to verify identiy. I did that, and came back to find out the order

AT&T DSL is by far the WORST in customer service. There is a huge language barrier, so trying to explain anything or ask any questions is extremely frustrating. The toll free number listed is for U-verse, so you have to be transferred every time you call and 90% of the time the person transferring y

ATTT does not care at all, sums it up nicely... I upgraded for a new phone, purchased in full, it was an iPhone 8..  In addition, as part of my 'deal' I was being offered we were bumped up to Unlimited data for ONLY $5 more a month- THIS WAS ALL A LIE AND WHERE THE MONTHS OF HORRIBLE CUSTOMER SERVIC

BEFORE AN automated AT&T robot sends a check out this link because this can help you fix your Wi-Fi problem pops up under this I've done that several times I've called, I've had a person come out, I've had a modem replaced AT&T U-verse Wi-Fi has been the worst Wi-Fi yet It is soooo slow every time t

After I paid 99 dollars for my internet installation, it was very disappointing... The technician was not able to connect the equipment in the living room so he just went the easy way and installed it in a bedroom were all the cables look awful, he first told my dad that the nightstand would cover t

Can any one tell me if AT&T customer service exist or they are done with once the product is sold.I had billing problem since October last year. It took at least 7 phone calls and finally one day 9:30 AM to 3:30 PM just to talk to be able to talk to someone who knows(6 hours).I talked to a manager w

There was a charge from att prepaid for $41.50 and another one for $11.50 they charged me for a plan I do not have I am currently in their $35 plan and I went to inquire about a $50 plan and paid the $50 then I went to the $35 plan to see what the plan details were just in case I wanted to change ba

My boyfriend bought the Galaxy s5 Active in October. He bought it for the durability because he is a cyclist and endures various weather climates.  So the representative had him sold on the fact that the phone is water resistant up to 3 ft for 30 minutes. He was sold on that thought not because he c

My contract was about to expire at the beginning of August, so I started shopping to see what deals I may be able to get. My internet was decent at around 20Mbps, but we did have intermittent issues. Actually, it got to the point I contact customer service. Their solution was to get me a good deal a

Help me get AT&T to unlock the phone! WAITING SINCE NOVEMBER 14 .....

So I initially got a internet/phone pkg bundle with ATT b/c I was paying $140 month with another major co. I wanted a cheaper bill and told the sales woman who was great that I wold infer about getting tv services possibly b4 installation date. A few weeks later b4 installation I talked to a sales g

I had a Uverse and internet account with ATT and around October of 2016 I decided to cancel the account because: 1. internet was too slow, 2. I hardly watched TV, 3. it was too expensive.  I called to cancel and was told that I was still in a promotion period and would have to pay a cancellation fee