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online only order cancelled for in person id verification, how to redeem after completing request?

I placed an order for 4 lines to add my family and switch over to at&t from tmobile after 5 years and after placing the online order for the $300 reward card and 2 bogo deals for the iphone 11 and 11pro I was emailed that my order was cancelled as i had to verify id in a store, after i went to the s

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dishonest and deceitful sign up offers

As another example of bait and switch together with un-kept promises of credits and refunds, a 30 year ATT phone/wireless customer and a stockholder, they called to offer an attractive offer to switch from prior supplier to ATT internet and cable TV.  After a few more calls and verbal representation

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Horrible experience with loyalty deparment

I have been with ATT for years! I convinced my husband, who was on Verizon, to switch —and now I’m wishing I’m the one the switched! we were lied to by several associates and have had nothing but problems dealing with ATT customer service. we got a tablet on our plan, which we were told would not in

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