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Caller ID not showing names

Hi all - thanks for reading.  I recently switched from AT&T POTS to AT&T Wireless Home Phone (we don't have U-Verse, so hopefully this is the right forum to post). So on the POTS line, the caller ID would show the name as well as the number that was calling.  This is not anything we set up on a phon

Questions

12.1K

18

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Official Solution

Caller ID has someone's else's name on my out going calls

moved our service to our new house which was installed by AT&T tech on 7/13/16.  we had to get a new phone # because of the area code (713 was not available in my new area) I had the same # for 21 years originally with southwestern bell. Now whenever we call out to family or friends some one else's

Questions

24.6K

15

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Wireless home phone text messages

Is anyone familiary with the text message feature on the Wireless home phone? If so how do I access these messages.

Questions

2.9K

8

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How do I delete personal info on my landline phone?

How do I delete personal info on my landline phone, before recycling them?

Questions

1.5K

1

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Wireless Home Phone & Internet - Incorrect Device Location

My device is showing incorrect location. Each time my wi-fi connected devices (i.e. smartphones and laptops) request a location, it brings up Houston instead of Austin. Any way to get this changed?

Questions

888

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U verse home phone pricing

I'm paying approx $35 a month for UVerse home phone. Verzion says they have a rate of $19 a month, no set up fees & free equipment. Will ATT match their price to keep me?

Questions

427

3

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Subusers voice mail - Callers get?

Hi, If I set up sub users and give each one their own voicemail.  When the caller calls my home landline what message do they get or how are they directed to the correct person?  Thanks

Questions

297

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Can't make long distance call to the Philippines

Hello, for the past month, I have not been able to make long distance calls to Cebu City, Philippines (I'm in Michigan). Each time I dial, I get the "Your call cannot be completed in the country you are dialing" message. I have made sure the phone number is correct. I have tried dialing a neighbor i

Questions

276

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How at&t will lose thousands in monthly revenue

I have had at&t wireless for ages. I have five personal lines and dozens business lines including tablets.  I have had u-verse internet for three years.  U-verse tv finally became available at my address so I signed up. Today was the installation day. Originally it was suppose to be installed from 9

Questions

331

8

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No Dial Tone on Landline in San DIego - Need Immediate Repairs

For health reasons, I need to have immediate and constant access to a landline. My landline went dead after I received a robocall and hung up. I called AT&T repair service using Google Talk VoIP from my computer and opened a repair ticket using the automated service, but was told that my service wil

Questions

615

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Uverse TV, phone and internet prices promised but not delivered

Hello, I am a uverse customer, I recently had a chat in April that promised me a discounted rate, and have yet to see the rate promised to me, I have a copy of the transcript and notes from my last phone conversation, where the rep said they would call be back in 2-3 weeks with a new offer, and it h

Questions

320

2

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AT&T home phone part of shared data plan?

Hi. Recently changed my plan to the unlimited & more. I see on the summary that is says it's for 4 devices used a shared plan. One of those devices is the AT&T home phone but why is that part of the plan cost in terms of data? It is wireless but it's not using any kind of data. It's just a home phon

Questions

161

1

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Trying to recover old phone number

My old home phone number - which I've had for over 15 years - appears to be in some type of limbo and no one from AT&T seems to be able to figure out how to reassign it. Back in late August, I had an appointment to move my AT&T Uverse, Internet, and Home Phone to another house in the same neighborho

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783

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HELP! Home Telephone - No Dial Tone - Have Dial Tone at Outside NID - What else can I do?

I have POTS (Plain Old Telephone Service) home telephone and DSL internet. (I do not have any U-verse services.  Not available in my area yet.) For several weeks, there was some static on my phone line and then a few days ago, I lost home phone service altogether.  I have no dial tone on

Questions

4.6K

3

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Closed

Caller ID displaying "Incoming Call" only

Good evening,   I have an AT&T Home Cordless Phone (Dect 6.0 - EL52303 - Ans Sys, Call ID...with 3 points). In the first week, it was working well, like AT&T products, but in the next days the numbers in Caller ID (Screen) not appear more...only appear the message (Incoming Call).   I need help to a

Questions

32.6K

5

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Unable to Register New Account

I haven't been able to register my new account. I recently set up an appointment for AT&T to come install a landline with a new number. I am a new customer. I was given a phone number, order number, and a 3-digit number associated with the account. I entered in the phone number and area code correct

Questions

302

1

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Need to BLOCK MORE NUMBERS

I quickly used up my allowance of 20 blocked numbers within 2 weeks.  Can you please allow more numbers to be blocked - like 100 or 200?  Call screening will not work for me. Here are several ways you could increase this limited number1) Create wild cards - since spammers seem to use blocks of simil

Questions

527

2

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problem adding my home phone to my account with same access id

I have successfully combined my wireless and internet accounts under one id access but have not been able to do so with my home phone.  I am told that a text message has been sent to my home phone number.  I cannot receive text messages on it.  How can I access my home phone account to change the ph

Questions

131

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Need to talk to a rep in United States

I have been trying to get my phone service cancelled since last December. I keep calling the 800 number but only reach somebody in India or elsewhere. I have been getting billed monthly for service that I do not have and would like to talk to somebody in the United States as those abroad cannot seem

Questions

373

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What can be done?

My grandmother of 86 yrs., has been with this company over 40 yrs. She pays her bill on time monthly. She as well as her down syndrome son are sickly and does not need to be In a home without phone services. In April of this year she paid her bill as always. In the month of May she began to be doubl

Questions

146

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