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Is AT+T the Grinch in disguise? You took money from our account without our permission!

Hi.   ATT mistakenly took $1000 from our bank account through auto pay 4 days ago + now they say they are only able to provide us a credit to our ATT account not return the money they had no right to take! This was money my husband and I needed to buy Christmas presents for our children and family,

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