Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (30)

Relevance
HD Voice not working in Portland, OR

I've spoken to 2 AT&T Reps and 2 differnt AT&T corp. Retails stores and so far no one seems to even understand HD voice. Its not working on my iPhone 6+ even though the coverage map for Portland,OR confims HD Voice coverage. I've concluded that AT&T is advertising HD Voice in Portland, OR but its no

Questions

 • Network Coverage

480

2

0

0

HD Voice not ready

I hate to you this at&t but your HD voice isn't ready for prime time. I had people call me these past few days, and I was breaking up on there end or there breaking up on my end. I switched to LTE data only on my iphone and it works. I'll turn on LTE voice & data feature when you guys are fully read

Questions

 • Device Features

375

3

0

0

Unlocked Google Pixel XL and Enhanced LTE

This hasn't been asked for a while, so I figured I would check and see if there is any word on when Enhanced LTE (HD Voice) will be activated for the Pixel XL?  I would really like to purchase an Gear S3 Frontier, but I found out that Numbersync won't work without HD Voice.  Anyone hear of any updat

Questions

 • Data & Messaging Features, Internet Tethering

1.5K

9

0

0

Advanced Messaging with unlocked phone (Google Pixel 2)

I have the Pixel 2 and I just found out at&t doesn't support advance messaging because it's not a phone from at&t. Are there any plans to change this? Because if not I'm 100% leaving at&t. I'm studying abroad in a few months and Google Fi works abroad so I will just keep that afterwards.

Questions

 • Android

474

1

0

0

Indiana HD Voice Active, How To Activate?

I see HD Voice is available in Indiana and such, but I don't seen an option in my iPhone 5 to turn it on even though it supports HD Voice.  The AT&T HD Voice Website shows that iPhone 6 and 6 Plus support HD Voice at AT&T.  Is that live now?  Thanks!

Questions

 • Network Coverage

695

1

0

0

Wireless Home Phone equipment upgrade without Internet

I have AT&T wireless home phone and want to upgrade to the features available on the Verizon Novatel T2000 (4G LTE, GPS for E911, Fax capability, etc). Verizon has had this equipment since mid-2017, when will AT&T upgrade and offer a device compatible with Verizon?

Questions

 • Phone & Device Upgrades

711

7

0

0

Call Protect - capabilities outside HD Voice area

This publication https://www.att.com/esupport/article.html#!/wireless/KM1137805  makes it clear that Call Protect "Suspected Spam Call Warning" only works in HD Voice coverage areas. I take that to imply the other stuff e.g. Automatic Fraud Blocking as well as blocking that has been "manually" set v

Questions

 • Data & Messaging Features, Internet Tethering

67

0

0

0

HD Voice for iPhone 5

Can I add HD Voice capability to an iPhone  5 by getting a new SIM card for it?When the iPhone 5 was first announced by Apple it noted that the iPhone 5 was HD Voice capable.  The problem was that AT&T did not have HD Voice at that time. I want to make my iPhone 5 HD Voice capable so I can use AT&T

Questions

 • Device Features

3.7K

28

0

0

VoLTE/VoWifi on Windows 10 Mobile Devices

There are several AT&T branded Windows 10 Mobile devices that are h/w and OS capable Advanced 4G LTE devices (Lumia 640, Lumia 640XL, Lumia 830, Lumia 950).  However, they are not being provisioned or properly implemented for IMS Registration and HD Voice. All of those devices could and should be ab

Questions

 • Other Phones & Devices

1.8K

8

0

0

Non-AT&T iPhone 6 does not provision correctly for VoLTE / HD-Voice

Can't get the non-AT&T iPhone 6 Plus (A1524 model) to provision the VoLTE / HD-Voice service. Anyone from the HD Voice department want to help? Thanks in Advance.

Questions

 • Apple

487

3

0

0

S7 Edge 4G LTE Icon Blinks and Battery Life Plummets

I have owned my AT&T S7 Edge (6.0.1, Build MMB29M.G935AUCS4API2) for many months now, and love the phone. It is better than my previous Samsung AT&T phones in all aspects: Captivate S, S3, S5. The battery life is great. But.... many weeks ago, I noticed that my battery life decreased significantly,

Questions

 • Samsung

8.9K

15

0

0

AT&T VoLTE and HD voice for samsung unlocked devices?

Hello AT&T I would like to know if AT&T is currently working on activating Samsung unlocked devices for VoLTE like the S9, note 9 and S10+ unlocked devices? I know there is a memo on AT&T system that they are working on activating VoLTE on all unlocked devices?

Questions

 • Samsung

16.5K

134

AT&T Wireless Home Phone - AT&T HD Voice availability?

Does AT&T have any plans to upgrade the wireless home phone service to allow for AT&T HD Voice in supported areas?

Questions

 • Other Phones & Devices

1.2K

5

0

0

Ref new AT&T Plans (port in from TMobile)

Coming from Tmobile carrier unlocked galaxy S9 to AT&T $65 unlimited plan ($45 with auto pay). Lots of questions but want to be fully informed and feel many people can benefit from these answers! Please note these questions are specific to working with an unlocked tmobile device.-Will the following

Questions

 • Plans & Features

489

4

0

0

My account is not letting me use hd voice (4th new sim and on tried on different phones)

Someone help! I have brand new s8+.  I can't get my account to let me use hd voice/enhanced LTE at all, Blocks outgoing calls from happening (voice recording can't make a call at this time when I try) .  I'm waiting for level 4 tech with customer support for 2 weeks and haven't called me. Will list

Questions

 • Device Features

596

1

0

0

Samsung Galaxy S5 Questions

I have two questions about my Galaxy S5 from AT&T.1: When will AT&T relaease Android 5.0.1 Lollipop for the S5?  Can I at least have a ETA of the update?  (See http://bit.ly/1xhPpCu) 2: The Galaxy S5 is capable of doing HD Voice (VoLTE), will AT&T's Lollipop update enable this feature for S5 users?

Questions

 • Android

3.1K

4

0

0

HD voice support on Lumia 950 XL (dual SIM)?

Having scanned the AT&T forums and the Microsoft forums, I'm left with the following questions: 1. Is HD voice supported by AT&T on this non-AT&T device? The OS is essentially the same as in the AT&T branded Lumia 950. If not, is there a plan to support it before the phone is end-of-life? (The Lumia

Questions

 • Device Features

719

1

0

0

MY DATA AND VOICE SERVICE HAVE SIGNIFICANTLY RELINQUISHED!!!!

Hello, My name is Dan I recently had some issues with my Samsung Galaxy S5 Active, and AT&T sent me a manufacturers refurbished phone.   Several months after having this refurbished phone is the data is extremely slow, and my coverage map is full of LTE and good HD voice and regular voice coverage.

Questions

 • Account Features

270

2

0

0

VoLTE and HDVoice not supported for Google Pixel XL

My Questions is why is at&t the only provider that does not support VoLTE or HDVoice for non at&t branded Phones. I bought the Google Pixel XL from the google play store and a LG Sport Watch from at&t. I can not use at&t's NumberSync Service because they will not support my Pixel with VoLTE and HDVo

Questions

 • Data & Messaging Features, Internet Tethering

6.3K

16

0

How to use VoLTE (AT&T HD Voice) on Lumia 950 Dual SIM (non-AT&T version)?

I am using a Lumia 950 Dual SIM (from Microsoft store and unlocked, non-AT&T version) with an AT&T SIM. The carrier logo shows "LTE" and the LTE data works well. However, when I call to another AT&T iPhone 6 (which is on LTE), the carrier logo changes to "4G", and the VoLTE (HD Voice) seems not work

Questions

 • Device Features

3.8K

12

0

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.