After speaking to multiple reps, being transferred several times, even going on Twitter for support, I came across this forum and wow, it seems MANY of you are having the same issue I am having. I cannot sign into any third party app using my U-Verse credentials - it says I'm not authorized. Like yo

I have AT&T Fiber Internet 1000, and I began subscribing in November 2021. I tried to activate my HBO Max account last week when I got a flier in the mail reminding me that access is included in my internet subscription, and it specifically mentions that I hadn't yet activated the account. I hav

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

I cannot activate HBOMax even though it is included with my Internet 1000. I have been using internet 1000 with HBO max for a few years. Last week, the HBOMax site shows that my subscription has expired even though MyAT&T shows an active subscription. I checked with AT&T Billing, and my HBOM

I have been a customer of Att fiber for a few years now and recently experienced numerous UNETHICAL practices this year. In September of 2022 I switched from the 1000 mbps plan to the 2000 plan. In doing so I lost my free HBO Max. Not once did the rep on the phone or the sales rep that came to my ho

Can't find how to reactivate free HBO that came with wireless unlimited

Hi, I just changed plans and the new one includes HBO. I am having issues logging in to HBO due to an extra Login ID tied to my ATT account. I have tried to combine them but and also getting an error trying to do this. I can log in to My ATT without issue, this other ID was only used in the past u

I am trying to login to HBO Go on a new device with my AT&T credentials to use my HBO service that I have been receiving as part of my unlimited service. Everytime I go to login, it says that it is not part of my AT&T watch package. I never signed up for AT&T Watch service, so I am no

One of the reasons I chose the AT&T Unlimited Elite plan was the free HBO. I have tried using the Access HBO link on your support page (https://www.att.com/support/article/wireless/KM1261921/), but that just leads to a page describing your unlimited plans.I have already tried activating at atttvnow.

I switched to the Unlimited Elite Plan so we could have HBO. I seem to be having the same problem as several others. I cannot get signed on to receive HBO. I get a message that says "Looks like your plan isn't eligible for the HBO benefit." I have tried several of the different solutions I have

I have the Unlimited Elite Plan with free HBO, when I log into Watch TV app or HBO Go I get an error. I have tried my same login I use for the AT&T app. It fails every time. What to do?

I just upgraded my wireless package that includes free HBO. But when the system checks my wireless number it shoots back that "We're Sorry, but your number isn't eligible".

Hi:I have an AT&T wireless unlimited data account for my cell phone, and Comcast / Xfinity TV.Is there a way to get HBO Go or some other HBO plan free on my iPhone and if so, how? (I've seen some past questions like this, but am confused.)Thank you!

I recently had an authorized user go into an authorized retailer store to do something minor (remove Next Up from two phones as they do not upgrade yearly and did not want to pay for it anymore). The manager there lied to them about what they were doing, did things they were not supposed to do, and

I have the unlimited plus plan that came with hbo max, I haven’t changed my plan, I spoke to max support and was told that probably my max account was unlinked from my Att login. Please help

Has anyone else have there trade in stolen and no one seems to help it’s been a year of this and me paying for phones that I shouldn’t be paying on anymore

So back when I contracted AT&T it included an “HBO for Life”. I always maintained by AT&T account, but ever since HBO changed to HBO Max I am unable to access HBO in any device. I already spent 8+ hours on the phone and AT&T and HBO Max just keep transferring me between them, and none of

I would like a solution from ATT to troubleshoot MAX. I have deleted the MAX app and reinstalled, I have turned off my devices to reboot, I have changed my ATT password, I have logged into 2 different search engines on my desktop, I have exhausted all the posted links for help….and I verified that

HBO Login keeps saying “we want to keep your info safe” When I then click on "OK, got it." it just goes back to login page where I already was.

I have the wireless unlimited premium plan which means I should be eligible for Hbo Max for free but when I go to the MAX app to sign in, it says my subscription cannot be verified.