How can AT&T send out a notification that your have free HBO Max and then turn around and say that you don’t? Why send out an offer that you aren’t going to honor? Sounds like fraud?

I can’t even remember how long I’ve been an AT&T customer. Moved from state to state but kept my subscription with them. A lot of competitors sending great deals / offers just to switch but i don’t ever bother to look at it coz I'm happy with AT&T. Unfortunately, i think AT&T does not ca

I’ll be willing to take it out of your hands

Originally I was able to follow the steps for the hbo. I factory reset my phone and when I tried to watch hbo again nothing worked. I've gone through the verification process a dozen times and it wont work. I did the phone verification and its asking me to pay extra for direct TV which I don't want.

I only have wireless, but I'm told I have free HBO. How do I take advantage of it?

How do I do this? Is it HBO or the HBO stuff through DirecTV? Also, do other members of my family need to log on as my, or can they have separate logins?

I accidentally made my friend's HBO Max service provider my att wireless account. I wanted to unlink it and make my own HBO Max account for my family to use but cannot find a way to unlink the service provider on either end. I have looked through a lot of forums going through both HBO and att and th

Hello, I have two wireless AT&T Unlimited phone accounts, and have been successfully streaming HBO Go (using the old DirecTV Now connection) for at least a year. Today, I attempted to set up a new streaming player (a Roku Premiere + unit, like all my others) on a new TV, and when I went to "activat

I've read around and it seems like quite a few people have had the same problem as me. When i first signed up for my ATT Unlimited Plus plan in 2017, It said it came with HBO as well. Even today, it says the plan includes HBO. I was able to access HBO for quite a few months after initially signing u

I have had HBO Max as a benefit on my unlimited plan for years. Without me changing my plan at all, this benefit was just removed. 10 hours on support and no one can resolve the issue or explain why this happened. What’s up?

Hello there! So I feel like I really got bamboozled in switching services to AT&T. I was told by the representatives that signed me up that there were streaming services available after repeatedly letting them know that Id need to factor in those services that I had with T-Mobile in making the

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

I have been a customer of Att fiber for a few years now and recently experienced numerous UNETHICAL practices this year. In September of 2022 I switched from the 1000 mbps plan to the 2000 plan. In doing so I lost my free HBO Max. Not once did the rep on the phone or the sales rep that came to my ho

I cannot activate HBOMax even though it is included with my Internet 1000. I have been using internet 1000 with HBO max for a few years. Last week, the HBOMax site shows that my subscription has expired even though MyAT&T shows an active subscription. I checked with AT&T Billing, and my HBOM

I am considering canceling my AT&T fiber internet but would like to keep my HBO Max account. What is the best way to do that? I assume I can cancel and then just get a new HBO Max subscription but I would like to keep the current account (with all of our settings already in place, etc.) if possi

If I pay for HBO on my directv service (for in-home TV), do I get an HBO APP that i can put onto my APPLE TV at no additional charge? If so, what is the name of it, and how do I access it?  (I used to have this, but I think something has changed)

Hello there! So I feel like I really got bamboozled in switching services to AT&T. I was told by the representatives that signed me up that there were streaming services available after repeatedly letting them know that Id need to factor in those services that I had with T-Mobile in making the

Hello, I have the AT&T Unlimited Elite plan with HBO Max included, since HBO is rebranding is there any word on what is going to be happening to the subscriptions provided by AT&T? I would be very sad to lose this service as I use it quite often.

So, didn't realize until after signing up for AT&T Fiber 1G that HBO Max it's only a 30-day trial. I think it's a little misleading to repeat in the advertising and even after you log into your account and only mentioned on one page that you get HBO Max is only included for a month.  But

I have U200. I just want to add HBO and not upgrade the package I have. Very happy with U200 and don't want to pay more but just for HBO. Is that possible?