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Were you mistakenly told your plan had changed?

Has anyone gone through something similar?I lost my free Max subscription all of a sudden. I signed up originally with an unlimited phone plan + DirectTv Stream plan (over a few years ago) and was told I'd have free HBO (Max) for life. I've received no communication regarding my account changing, n

Questions

12.9K

30

Trying to sing into a tc network

I don't remember my password or my security questions to log in

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18

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HBO MAX says subscription expried

Hello, When I try to log into HBO Max with my AT&T login it tells me that my subscription through AT&T has expired.  I have an elite wireless plan and it worked just two months ago. 

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54

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Can't access free HBO under my plan

Same problem as everyone. I can't get to the HBO tile in my AT & T account.  If I attempt to log in using the HBO max it takes me to a Directv log in page.  Had Directv over 3 years ago and stopped it.  I see no linked accounts.  I had HBO max via a paid subscription and can

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28

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HBO max

How can AT&T send out a notification that your have free HBO Max and then turn around and say that you don’t? Why send out an offer that you aren’t going to honor? Sounds like fraud?

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54

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WHY AM I CONTINUOUSLY GETTING CHARGED FOR HBO?!

I have never seen anything like it.  Started my subscription with At&t last year, got 3 free months of HBO at the start.  I'm not a big fan of HBO, so I cancelled the free-view prior to the end date.  However, since that time I am charged EVERY. SINGLE. MONTH. for this service that I do not receive.

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173

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How do I stream HBO Go as an AT&T Unlimited customer?

Hello, I have two wireless AT&T Unlimited phone accounts, and have been successfully streaming HBO Go (using the old DirecTV Now connection) for at least a year. Today, I attempted to set up a new streaming player (a Roku Premiere + unit, like all my others) on a new TV, and when I went to "activat

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97

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Can't access HBO

Originally I was able to follow the steps for the hbo. I factory reset my phone and when I tried to watch hbo again nothing worked. I've gone through the verification process a dozen times and it wont work. I did the phone verification and its asking me to pay extra for direct TV which I don't want.

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209

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How do I access my free HBO?

I only have wireless, but I'm told I have free HBO. How do I take advantage of it?

Questions

586

2

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How to I get, setup my FREE HBO service for being an ATT Unlimited + and DIrecTV customer?

How do I do this? Is it HBO or the HBO stuff through DirecTV? Also, do other members of my family need to log on as my, or can they have separate logins?

Questions

796

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Would anyone want to get rid of their unlimited choice plan?

I’ll be willing to take it out of your hands

Questions

152

1

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Unable to activate HBO max on unlimited elite plan

I'm supposed to have access to hbo max on this plan, but after following all the guides and tutorials, I'm unable to get it working. I bought this sim card a week back. How to get this to work?

Questions

85

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HBO Max subscription cancelled notice

I have followed through on the "canned" suggestions by the ATT reps to uninstall, clear cache, power down, power back on etc. Still did not work. Went to HBO Max through ATT weblink, logged in under provider, it recognized my ID, went to select the show i was watching on sunday, only to circle b

Questions

182

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HBO Max app stopped working on Google Fi with their VPN turned on

I have Google Fi as my cellular carrier and 3 devices. For those not familiar with Google Fi - they include a "Protect your online activity" option within their settings. That enables the Fi VPN. I had it turned on all devices and HBO Max used to work just fine. Today I noticed that it no longe

Questions

125

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Unable to create separate HBO max account for secondary users

I have an unlimited AT&T elite account with 9 lines. I created a secondary users for each line but the secondary users are not able to create independent HBO max accounts. When the secondary user tries to login it shows up the homepage from the primary users HBO max account. Is anyone else facin

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719

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Fiber 1000 HBO Max - Can't Verify Subscription

I've been an AT&T Fiber 1000 subscriber since December 2021 and am grandfathered into the free HBO Max, but I cannot get the subscription. Whenever I attempt to sign into HBO Max with my AT&T account, it says, "Can't Verify Your Subscription - It looks like your account doesn't have access t

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206

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Can not log into HBO Max with my AT&T log in

I have the internet 1000 which was confirmed multiple times by various AT&T representatives includes HBO Max. However I have tried everything and everytime it states can not verify subscription.  I do not need a screen shot or copy from HBO help as so many times that has been posted before

Questions

236

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LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

70

4

Stalking

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

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42

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Att not honoring 1000 trade in any condition any phone for galaxy 23 ultra

I did the pre order for my 23 ultra and was promised 2 promotions one was the 1000 trade in credits for trading my paid off phone in and the other was a promotion from purchasing it through Sam's club of 250 off the bill neither credit is being honored. My family has been with att mobile before it

Questions

98

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