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unlimited and more plane + hbo

My plan started 11-2018, at that time the offer was you can choose a premium channel I choose HBO on 4-2019. I also received an email that stated with my unlimited plan I would get HBO for life. Now when I call, agents say that I never had HBO, or that it was a glitch in the system they went in corr

Questions

60

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"Is your myAT&T profile up-to-date?" I get asked this EVERY TIME I log in!

Every time I log in I get asked "Is your myAT&T profile up-to-date?" and I have to re-enter my email address. Then it takes me to "Privacy Disclosure" screen where I have to "Accept" for the 100th time!!   AT&T's online systems are absolute junk and LOADED with bugs! I also have continued issues try

Questions

341

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HBO Max Sign In

Hello, I have AT&T Unlimited Choice II and as far as I know, this should still come with HBO Max. I haven't changed anything with the account and was able to access HBO Max until yesterday (12/10/2022). I have tried signing out and back in, but nothing seems to work. Any help would be appreci

Questions

143

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Cant log on to HBO Max through TV

I have tried multiple times to log on to HBO Max through my tv. I have a Firestick.  I can log in on the computer and through the phone app with my AT&T account, but not the TV.  Can anyone help?

Questions

215

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How long do premium services like HBO take to show up?

I ordered HBO online but it has yet to show up on my receiver, shouldn't this be nearly instant?

Questions

5.8K

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Found an HBO on demand movie that never expires

I noticed that the HBO on demand movie Kiss the Girls (HD) has an expirationdate of 12/31/2099. Upon checking HBO's schedule website the movie is no longerplaying on HBO at all. The SD version of the movie is gone as it should be. Checked and you can still play the movie. Thought it was an amusing m

Questions

216

3

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HBO Max

Last month I updated my phone plan to the Unlimited Elite, which has HBO Max included. However, when I was eligible to begin using it I was having trouble logging into my account and reached out to a representative. After talking with the representative for over an hour trying to find different meth

Questions

153

2

HBO

i have tried multiple times to reach AT&T by chat and discuss via phone. my plan is grandfathered in to receive free HBO. I was told to download the AT&T TV/Watch app and use my AT&T wireless login information to access. I get an error every time saying that my wireless account doesn't qualify al

Questions

62

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Cannot setup HBO Max

I have tried everything possible to login to HBO Max, but it simply doesn't work; just like most of AT&T's sites and subsidiaries. I've made several calls to AT&T and HBO tech support and get no help. Eventually, they agree to send an email to help me out, but the email never shows up. This has happ

Questions

207

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Not able to activate my free HBOMax account

I have been round and round on the phone for hours with no solution. I have followed the steps below, but have no "Activate HBO Max" or "Start Watching" tile. When I try to sign in with provider I get a message that my account cannot be verified. I have confirmed with wireless support that my acc

Questions

52

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Cancel my HBO max Subscription

Hello, I have the AT&T internet deal. It comes with HBO Max as an included "free" package. I do not want HBO Max. I cannot for the life of me figure out how to cancel the subscription. I would like to cancel the subscription and reduce my AT&T monthly payment. I followed multiple steps on

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15

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How does HBO Max appear on my wireless bill

With the AT&T Unlimited Elite wireless plan, does HBO Max appear on my bill as a charge with a corresponding credit?

Questions

95

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Free HBO with Unlimited Plus Mobile Plan - Credit Expired?

I've had the AT&T Unlimited Plus Mobile plan since April 2017.  I received the free HBO Credit on my AT&T U-Verse TV bill ever since.  In the middle of April of this year, HBO was turned off, unprompted.  I had to call AT&T and they told me there was some glitch in their system and they added it bac

Questions

395

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I already have HBOMax that I am paying for. I have the opportunity to switch to HBOMax free of charge with my new AT&T fiber installation.

How do I do change the HBOMax account from the paid one to the new free one from AT&T fiber promotion?

Questions

61

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Losing the Audience Network is a deal killer for me.

Just letting you guys know that killing the Audience Network has killed our relationship. I don't say this lightly after being a U-verse customer and AT&T stockholder for 15 years. But that channel was one of the very few I enjoyed amongst the droves of incessant, pandering networks of simpleton adv

Questions

57

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hbo max with internet

Hello I HAD hbo max bundled with my internet as ive been a gigabit customer for nearly 3 years at this point. Being in the military i was pulled away to sea and now my hbo max account has expired at no fault of my own. Please help this is (Edited per community guidelines)!

Questions

36

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HBO Go and HBO Max through ATT TV w/ ATT Unlimited Elite Wireless plan

So, this will be confusing, but I'll do my best to simplify it. Also, my issue ranges across a wide array for topics so I just picked one. Simply put, I have the ATT Unlimited Elite wireless plan. I am/was subscribed to HBO GO through ATT TV ( a perk they offer). All worked fine. Since HBO Max came

Questions

330

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HBO movies only show 17 available but HBO lists a done not shown

I have HBO with U-VERSE. It list only 17 movies available in database under premium. HBOs website list a whole bunch of movies. Why doesn't uverse list all hbo movies available?

Questions

296

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Closed

Looking for folks to join in a (Edited per community guidelines)

AT&T has been purposely over billing customers, while also purposely making it difficult or impossible to contact any sort of support, while actively slowing down or impeding usage of their app and website. Phone calls to support are purposely disconnected anytime you get near a resolution. They

Questions

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HBO Max launched on Roku

Now HBO Max is rolling out on Roku. If your Roku device hasn't updated to HBO Max yet, please try again later today. If you're experiencing any problems we always recommend restarting the HBO Max application as the first troubleshooting step, Signing out and signing back in, and in some cases re

Questions

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