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I am still being charged for HBO Max

I ordered AT&T Fiber on May 30th, 2022. There was a promotion offering HBO Max at no extra cost. I have been signed in through my AT&T credentials since then, but I'm still being charged $14.99 by HBO. My AT&T account shows that I have HBO Max. When I click "Start Watching Now" it tak

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147

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Official Solution

Did AT&T Discontinue HBO Max Perk for its Unlimited Starter Plan?

I had HBO Max through AT&T up until today, but am now getting a notification saying that the information is no longer able to be verified. Did AT&T discontinue this perk for the unlimited starter plan without warning...?

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58

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Not even sure where to get help.

Hi! So, I was an employee over at Warner Bros., signed up for AT&T phone services and signed up for the Elite phone plan that gives you free HBO. So last month when I was laid off, sure -- I expected the phone bill to change, but instead they just pushed me off the HBO..? I still have the same p

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113

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AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

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241

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Official Solution

HBO Max offer is false

I received a text stating that my account included HBO Max. I followed up and it does not include HBO Max despite the text chain and information on the AT&T website. I have AT&T Unlimited Plus (which is clearly shown on the screenshot of their offer page as an eligible plan). This fra

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83

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HBO Channels NOT included with DirectTV stream with ATT Unlimited plan??

Hello, We recently switched over from ATT Uverse to DirectTv Streaming. We have an ATT Unlimited Plan and had access to not only the HO Max app but also the HBO channels themselves. When switching over from Uverse, we were initially told that we'd only have access to the HBO Max app thru Dire

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75

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Official Solution

Does the AT&T Unlimited Premium℠ Plan include a subscription to HBO Max?

Does the AT&T Unlimited Premium℠ Plan include a subscription to HBO Max? Need to find out before I subscribe to that plan. The HBO Max list includes a plan called AT&T Unlimited and More Premium℠ Plan, not sure if it's the same.

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63

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Official Solution

HBO Max Login Issues with ATT Fiber

Can someone from ATT look into my account and check why I am no longer able to access HBOMAX? Technical support told me it was added for $0 without an expiration date well before the cut off earlier this year in June. I have called several times in the past but no one I get on the phone seems to

Questions

217

15

Accepted Solution

How to get Dolby Digital 5.1 sound with HBO Max App?

Hello everyone,I face problem with HBO Max App & Dolby Digital... Does anyone know how to get Dolby Digital 5.1 sound with the HBO Max app?Due to this, I can't get Dolby Digital on Netflix & Prime Videos. But, none come through as a Dolby digital signal on HBO Max. coomeet Thanks &

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6.8K

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HBO Go app usage thru Data Mobile (AT&T network) will be Data Free, zero-rating?

HBO Go app usage thru Data Mobile (AT&T network) will be Data Free, zero-rating? I do not have any UNLIMITED PLAN into my account, just a Mobile Share...  Thanks in advance

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354

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HBO and AT&T Unlimited Plus Account

I upgrade to the AT&T Unlimited Plus with HBO included yesterday and cannot access my new account. I do not use the AT&T TV service of any kind and only have the wireless plan with my phones. I have tried logging in on the app on my iPhone as well as on my computer and am having a service error pop

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60

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Losing the Audience Network is a deal killer for me.

Just letting you guys know that killing the Audience Network has killed our relationship. I don't say this lightly after being a U-verse customer and AT&T stockholder for 15 years. But that channel was one of the very few I enjoyed amongst the droves of incessant, pandering networks of simpleton adv

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57

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hbo max with internet

Hello I HAD hbo max bundled with my internet as ive been a gigabit customer for nearly 3 years at this point. Being in the military i was pulled away to sea and now my hbo max account has expired at no fault of my own. Please help this is (Edited per community guidelines)!

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HBO GO No longer available???

I've spent about a week of various avenues of attempting to revalidate my HBO GO app on my smart TV. No matter what, I cannot get it to work any longer. Obviously, AT&T support is slightly less useful than asking my pet iguana what the problem is, so I figured maybe the internet think tanks could

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722

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HBO movies only show 17 available but HBO lists a done not shown

I have HBO with U-VERSE. It list only 17 movies available in database under premium. HBOs website list a whole bunch of movies. Why doesn't uverse list all hbo movies available?

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296

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Found an HBO on demand movie that never expires

I noticed that the HBO on demand movie Kiss the Girls (HD) has an expirationdate of 12/31/2099. Upon checking HBO's schedule website the movie is no longerplaying on HBO at all. The SD version of the movie is gone as it should be. Checked and you can still play the movie. Thought it was an amusing m

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216

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List of Shared Login info

List of Shared Login info    I know you can log into hbogo.com, sho.com, starz.com, etc if you have the Uverse package. However, does anyone have a full list of websites? thanks,

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463

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HBO Go Login Issue

Hello, We have recently purchased a U-Verse subscription to HBO. However, when attempting to log into the HBO Go App, we encounter an error stating that HBO Go cannot confirm our subscription. What can be done to allow us to use HBO Go?

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Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

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61

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Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

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