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Login Loop

This happens once every two weeks. HBO Max on my MacBook and my Amazon Fire TV says "ATT Subscription Expired", but when I login to ATT it says "Your plan comes with free HBO Max, Stream Now!" I click the link and then login using provider and it keeps "Choose A Plan" or "Click Here If Already Subsc

Questions

249

3

HBO Max account signup issue with ATT fiber

Hi,   I've signed up for ATT Fibre that comes with the HBO Max bundle.   I've already pushed the HBO Max button to set an account up.   However, when I try to login to HBO Max using ATT as the provider with ATT login, it just redirected me back to the subscription page.&

Questions

135

1

0

HBO Go on iphone says I have no HBO subscription when I do

Pop-up message on my HBO Go app (iphone 8 plus) says, "It appears that your AT&T U-verse subscription does not include HBO."  Well, my subscription does include HBO.  I see many similar complaints on the web dating back to 2015, but no solutions.  Lame suggestion of uninstalling/reinstalling the app

Questions

360

1

0

0

hbo max

when i stepped up my service i was told in the store that hbo max came with my service i have been trying on and off to get it to work since i was using another service provider but now that service is gone and i would like to use my full benefits but for some reason it doesnt show that i have that

Questions

73

1

0

Trying to cancel Max Subscription

Hello! I recently learned that Max becomes included in my plan. I accidentally signed in with ATT login in my friend’s Max account. Now their account has my Max Ad-Free plan. I want to cancel the subscription but cannot find it for the life of me. Please help me cancel this subscription. Also, I hav

Questions

415

1

0

SIM card hack Att employees give out your info

I had a SIM card hack , Att employee changed my pin for a hacker going into Att store  The hacker then got acc to my emails , every pic I took , remember every email !! the hacker then stole 38,000 from me  att Fraud department doesn’t answer phone. Att sends me a email saying yes I

Questions

268

3

0

AT&T/HBO MAX FAILURE

Unlimited Elite wireless plan listed as HBO max included; however, I am unable to log in following any of the instructions. I keep getting the same message with different error codes. AT&T will only answer my calls after long wait times and I've been hung up on twice trying to resolve this issue. I

Questions

175

0

0

Unable to Activate HBO Max

Does anyone know how to get my subscription verified and active??? I have HBO Max with my Internet 1000 plan which was installed last Thursday June17. For the last 6 days, I have tried over a dozen times to activate it on my phone and laptop with no success. I follow the onscreen prompts but get the

Questions

116

2

0

I don't have an AT&T account

I don't have an AT&T account, but someone else does, and has used my email address. He's resident in Texas (I'm in the UK) and has (or had) U-verse, DirecTV & HBO Max, plus a bunch of other nonsense account addons. I haven't however found a way to contact AT&T to correct this, as it

Questions

319

6

0

Disconnect / Cancel Internet DSL Account

I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!

Questions

402

10

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