I'm an unlimited Elite member and can't get Watch TV OR HBO go to login. Continue to get generic error messages about being unable to log me in at this time. VERY frustrating and no threads with solutions to be found.Anyone figure a way through this??- Jeff

I've been trying to sign up for my Free HBO with my wireless unlimited plan for a while now and keep getting the same error code. I see that a lot of your customers have this same issue for many months. It is a feature of my plan. Please provide me with a workaround or fix for this. Thank you.

It says multiple places online that my plan includes HBO. Tried calling support before COVID about this, they said my plan doesn't include it. I asked them why it says "HBO included", underneath my plan then. No response, no help. Can anyone help me figure out how to get the HBO service I am pay

I subscribe to HBO and use the HBO GO app but tonight it says I don't have HBO when I am watching HBO on my TV.

Upgraded my plan several months ago to include a premium channel, but every time I try choose HBO I can't get past the https://attwatchtv.com/verify page where I'm suppose to text a random word to 2884. I send the text and nothing ever happens. Tried calling support a few months ago, was on the phon

I cannot verify my subscription on Max using any instructions provided. There is no Activate Max or Start Watching tile. myAT&T continues to state that I have access to Max with my AT&T Unlimited & More Premium plan. Would appreciate a DM so we can get this resolved quickly! Thank you!

I have tried creating a support ticket with HBO max support and AT&T with no luck, figured I would try this forum to see if anyone can help me. I currently have and have had for a few years AT&T unlimited Elite plan as well as enrolled as an AT&T signature program employee. I haven't

I've previously been able to access the service through my unlimited elite plan, and now when I try it says to contact my service provider, att. What can I do to gain access?

The new update is kinda unbearable for me and my kids that want to watch the same episode or movie over and over. And the new update on Amazon Fire took the "restart" button away, again. Can we get that back? I don't know what it means to you, but to me with kids that are on a repeat binge for the d

I recently updated my phone plan because I was overpaying for unlimited. I was assured that I would not lose access to HBO Max because I use it often. However, now it is saying my subscription has expired. I have logged out of all devices and tried to log back in with my AT&T login and it is sti

I have Fiber 1000 and it included HBO Max. I've had it for about 3 years. I noticed that it was $10 cheaper, so I called ATT to get the discounted price. The customer specialist said that she's having computer issues and could not get me that discount. I said that I could downgrade and try to see if

I have been on the phone for two weeks now everyday trying to connect to someone from AT&T to help me. I am a victim of identity theft and fraud my account was transferred as a First Net account a year ago and had my phone bill payed through First Net. Come to find out I was being charged an add

Where can I go in my ATT account to upgrade my HBO subscription to next level plan? Thanks.

On December 11... just last month, I went to the local AT&T store to add a new line to our account... this makes 10 lines now and for reference, I am not a small business... just a dad, looking after 9 other family members and making sure they can participate in this digital age we're living in

I've tried on several different devices (Pixel 6 phone, Amazon FireTV, Amazon Firestick, desktop computer) and I have been unsuccessful. I get HBOMax through my wireless plan (AT&T) and I have several devices that I am logged in to. However, any new logins I am attempting are resulting in the fo

Hi There, I have been receiving emails about my phone plan going up by 6 bucks and coercing me to change plans to one of the newer unlimited ones ( I already have unlimited but I also have HBO for life). The new plans do not offer HBO for life - so why would I want to change my old unlimited choic

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

Greetings. It's Friday - my journey started Monday. My goal was simple - activate and enjoy HBO Max, which I am eligible for with my unlimited data plan. Here is a list of every single thing that has happened to me over the course of five days. Monday - three agents tried to assist. At first, many o

It took almost a full year to get my subscription to work after signing up for AT&T wireless (12 months of paying for it without having access). I kept trying and kept getting responses that my plan (Unlimited Plus) didn't include it.  I would give up and then get an email every couple mon

So over the weekend, I got a text from AT&T that says the following..."AT&T FREE MSG: Great news! Your AT&T unlimited plan gives you access to HBO Max(TM) at no additional charge. To start streaming: Download the app here: att.com/download4iphone1. Open the app and click Already Subscribed? Sign in.