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HBO GO Reloading

I added on HBO GO on my Roku 2 months ago and it worked great.  Recently, over the past week and a half, HBO GO is frequently unavailble.  If I am able to load a show, it stops to reload in the middle several times, frequently taking a minute or longer.  This is not very usable and I am thinking of

Questions

 • AT&T Internet Equipment

326

1

0

0

HBO Go Activate

Since April 2018 I cannot activate HBO GO.  It says I do not have a valid HBO subscription.  Which I do.  This is NOT an HBO issue as I also cannot activate Showtime or Starz.  I get the same mesage from all 3 that I do not have a subscription.  I have wasted hours upon hours of time on the phone wi

Questions

 • Watching U-verse TV

178

1

0

0

HBO Go on iphone says I have no HBO subscription when I do

Pop-up message on my HBO Go app (iphone 8 plus) says, "It appears that your AT&T U-verse subscription does not include HBO."  Well, my subscription does include HBO.  I see many similar complaints on the web dating back to 2015, but no solutions.  Lame suggestion of uninstalling/reinstalling the app

Questions

 • Watching U-verse TV

315

1

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HBO Go/Max Go and Showtime Anytime Sign In Problems

For the past month I have had troubles logging into my premium content websites (HBO Go etc.) Every time I try to sign in and select AT&T U-verse it doesn't even take me to the page to put in my credentials, it goes back to the home screen ans says that I do not have HBO, Cinemax, or Showtime (depen

Questions

 • Watching U-verse TV

3.3K

2

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HBO Go, Watch ESPN, and other TV Apps Error Message

Error message when signing on to HBO Go, Watch ESPN, Showtime, and other 3rd party streaming applications: "It is not possible to sign in at this time. Please try again later." "User Not Authorized" "Primary Account Not Yet Registered"     In order to stream content from Uve

Questions

 • Watching U-verse TV

4.5K

11

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HBO Go says I'm not subscribed and I am!

I have had HBO on my Uverse account for years, and I've been using the HBO GO app on my tv as well.  When I try to go to my HBO GO app on my tv today, it is now saying I don't have HBO on my Uverse, which, i most certainly do.  I have seen other people post about this before, but having been able to

Questions

 • Watching U-verse TV

2K

1

0

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HBO Go Login Issue

Hello, We have recently purchased a U-Verse subscription to HBO. However, when attempting to log into the HBO Go App, we encounter an error stating that HBO Go cannot confirm our subscription. What can be done to allow us to use HBO Go?

Questions

 • U-verse TV Account

347

0

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view previous seasons of game of thrones

Just signed up for HBO on U verse to watch previous seasons of Game of Thrones.  I find one episode of season 1 on HBO On Demand and one episode of season 7.  My online research says I need to use HOB GO or HBO Now.  The only way I can figure out how to access those services is via a Amazon Fire sti

Questions

 • Watching U-verse TV

1.8K

2

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Trouble signing in to HBO Go and Max Go

Recently I've had trouble with both the computer version and apps for HBO Go and Max Go. Everytime I click sign in or sign up, and I click that my television provider is AT&T, the page refreshes and a bubble appears stating I am not a subscriber to the channel. I tried seeing if this was an issue wi

Questions

 • Watching U-verse TV

1.7K

3

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WatchTV Login & HBO Go Activation Issues

I have ATT WatchTV through my ATT Unlimited & More Premium Plan. I am unable to sign in to HBO Go to use the app. I keep getting an error that says “something went wrong.” Does anyone have a fix for this? I’m also unable to log in to the ATT Watch TV from the browser on my phone. It keeps redirectin

Questions

 • WatchTV Activation & Setup

6.6K

53

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HBO Go app usage thru Data Mobile (AT&T network) will be Data Free, zero-rating?

HBO Go app usage thru Data Mobile (AT&T network) will be Data Free, zero-rating? I do not have any UNLIMITED PLAN into my account, just a Mobile Share...  Thanks in advance

Questions

 • Data & Messaging Features, Internet Tethering

325

1

0

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HBO Go sing in

Why on earth......am I getting this message??  I have been using HBO Go on my computer since it became available. It says Primary Account Not Yet Registered.  This is a Sub-Account.  To sign in with this account, please register the Primary Account first. Someone, please help.  This is ridiculous.

Questions

 • Watching U-verse TV

945

3

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HBO GO unwatchable because of buffering issues

Over the last month HBO GO has been unwatchable via UVERSE.  My internet speed is fine, I'm maxing out at 20mbps.  I constantly get a drop in video quality below HD & get a "connecting to HBO GO" message now.  Shows will play fine for 2 minutes with quality ranging from HD to horrible, then the vide

Questions

 • AT&T Internet Features

22.9K

6

0

0

FREE HBO now comes with Unlimited Plus + Choice!

While AT&T only charges $5 for HBO with DirecTV Now, I think it's $15 pretty much anywhere else. But it looks as if you don't even need to have a regular DirecTV subscription to get this. It seems pretty simple:   "AT&T Unlimited Plus customers will benefit from HBO included

Questions

 • Account Features

17.7K

58

0

HBO Go activation

I've seen this issue posted a number of times with no resolution.  I'll just repost.  I'm having am issue with HBO GO.  I can log in from HBO iPhone App, pS3 or website direct and all give me "It appears that your AT&T U-verse subscription does not include HBO."  I can promise you it does.    Yes -

Questions

 • Watching U-verse TV

519

1

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Want my HBO Go on AT&T network not subscribed

I subscribe to HBO. I'm an ATT Uverse customer. I pay my bills on time. In general my service has been satisfactory. Although, using HBO Go, you know, ON THE GO. Has been problematic in several locations because the wireless network I am on is also a Uverse network, but the person who owns it does n

Questions

 • Watching U-verse TV

675

4

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HBO GO

I subscribe to HBO and use the HBO GO app but tonight it says I don't have HBO when I am watching HBO on my TV.

Questions

 • U-verse TV Account

201

1

0

0

HBO Go activation says my subscription does not include HBO

I have HBO as part of my Uverse TV package. When I try to activate HBOGo, I get the following error: It appears that your AT&T U-verse subscription does not include HBO. HBO GO is available free to AT&T U-verse customers who subscribe to HBO. If you believe that you received this message in error,

Questions

 • U-verse TV Account

503

1

0

0

AT&T WatchTV - HBO Go Login Issue

I have AT&T Unlimited & More (SM) Premium.  I chose HBO for my "premium" selection.  I have been unable to log into HBO Go with my WatchTV credentials since the beginning of August 2019.  It worked just fine before that on Roku, on Fire Stick, and on my iPhone.  Every time I attempt to log in now I

Questions

 • WatchTV Activation & Setup

2K

5

0

Can’t login to HBO GO with WatchTV credentials

I’m not alone and this seems to be a widespread issue. This is extremely frustrating as this was a primary reason I upgraded to unlimited. I’m not dealing with phone support as that is a hot mess of being transferred to 5 different people who can help. Who from AT&T wants to fix this?

Questions

 • WatchTV Account & Billing

937

3

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0

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