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Need accessibility for deaf users

I've called AT&T quite a few times about this issue and everyone I talk to seems to think I'm either an id!ot or insane. My partner is deaf, and on more than one occasion, they have come home after thinking they turned off the alarm via the app (it doesn't always work) only to set off the alarm (and

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No Cell Phone

How many times do I have to tell AT&T I do not have a cell phone?  I have told you at least 199 times by telephone, email, message I do not have a cell phone. I am sure that are one thousand senior citizens have the same problem. But you are AT&T how many times do I have to repeat the answer ?

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219

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