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Why was a hard Inquiry posted on my credit file?!?

On December 23rd, 2018. I inquired about opening a new phone service with the company, During the application process, the store representative had asked for my SSN#, I stated that I do not want an Inquiry filed under my name, thethe representative had lied and told me the SSN# is only held on file

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Fraud Hard Inquiry on my credit account on 10/11/2018

I have a fraud hard inquiry on my equifax account.Called Equifax and they asked me to contact ATT. I did not authorize this and have no services what so ever with Att and this behavior makes me avoid them forever unless resolved.

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