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Fraudulent Promise to Pay Set Up

AT&T has set us up on several promises to pay to allow time for them to clean up there work. 3rd billing cycle your account will get upgrade credit they say. That was back in early 2020. Fast forward 7 billing cycles later. Sorry but it will take another 3-5 business days. 210 days later. It’s a

Questions

 • Wireless Account

78

5

0

My ATT application

I just called into your company; like I have had to do several times in the past in order to try to remedy our internet or lack of internet situation. I called into your office (Nashville, TN Branch) and spoke with Denise. She tried every-which way in the world  'Not to Help Me'. Every question I ha

Questions

 • Wireless Account

23

0

0

I'm try to get my phone SMS unlock for I found get in my new phone

Its i have no money the just give me this phone and I try to CNN and it's not let me connect pleas let me in I'm the general and I give you my order to get me in this phone please  and thank you 

Questions

 • Wireless Account

12

2

0

Internet

AT&T internet is a scam. (Edited per community guidelines) you.

Questions

 • AT&T Internet Features

24

0

0

Please help me!!!

My wifi due date is today & i can't pay it due to being laid off...will my service be disconnected or keep America connect thing

Questions

 • AT&T Internet Account

3

0

0

i really need to know when my phone order will be finished so I can plan out payments

I have 0 when my phone is gonna be done being processed

Questions

 • Wireless Account

6

1

0

Unlock code request

Alright try the web site as well as other sites. I know for a fact my device is brand new I purchased it a few days ago from target. Att is denying my request saying it was on another account. Which is a lie. I need the request completed I've already been with out a phone this whole time

Questions

 • Other Phones & Devices

20

1

0

My wifi is pain.

My WiFi is dog(Edited per community guidelines), can’t play a single game of cod or rocket league without me lagging my (Edited per community guidelines) everywhere, this is a painful experience that I’ve been going through since March, please help me. p a i n

Questions

 • AT&T Internet Features

22

2

0

How do you set it up for when in a couple of days?!.

Good timing

Questions

 • Wireless Billing

9

1

0

Internet

I had AT&T internet installed the other day after a cancelled Spectrum. So I unplugged Spectrums equipment (Sagecom, Arris) to return it to the store. After unplugging this equipment I went to watch TV and I just had the word ROKU all over the screen and could not pull up any channels. I need a tech

Questions

 • AT&T Internet Equipment

15

2

0

Terrible customer service cost long term customer

So, where do I begin? Let’s start by why I called AT&T. I called to add a line to my plan and it resulted in me now consultanting other providers to leave AT&T after being with them for as long as I can remember. Now let’s get into the how did this happen? I called in to add a line and they had t

Questions

 • Wireless Account

25

1

0

OVERCHARGES

I have to say I have never experienced such a terrible and mediocre service from any provider before. AT&T checks every mark for TERRIBLE service. I have been on the phone for TWO consecutive weeks, I’ve spoke to more than 9 agents at this point, I’ve been promised to receive a call back from a supe

Questions

 • AT&T Phone Account

22

1

0

Scammed just like the rest

I purchased a Samsung on February 7th. Not knowing i would not be leaving the store without my device. I've purchased plenty of phone here in the past from Verizon and never had a problem. Ever. funny enough my salesmans name was Lenox also. I was supposed to receive my phone before or on the 10th o

Questions

 • Phone & Device Upgrades

20

1

0

TV FAQs

 Setting up your TV U-verse TV Basics Program your Remote Setup your HD TV The Hallmark Channel Channel Lineup Parental Controls for U-verse TV Watch TV anywhere with the U-verse App   What to do when your TV screen shows No Signal? Remote not working? How to Fix yo

Questions

 • U-verse TV Equipment

2.8K

1

0

0

Decades TV

So yell at me if you like, but I have to voice a concern. This spring brings us yet another network that U-Verse customers will never see because they chose to bring it to the country through digital subchannels rather than a national cable feed. In this case, the network is "Decades TV" which is an

Questions

 • Watching U-verse TV

6.7K

9

0

0

Construction

I just purchased a building from ATT in Houston Texas. Contractors are taking measurements of my property and telling me they are going to dig up my driveways.  Im in the process of having work done.  I run a business out of this property and need to know how this will impact my business.

Questions

 • AT&T Internet Installation

27

5

0

Uverse U200

I have had the Hallmark Movies & Mysteries channel as part of my package since I renewed in March.  Today, it's no longer part of my package.  Why?  When did this change happen?  Was there notification of this change?

Questions

 • Watching U-verse TV

27

1

0

sub YAHOO account

I looked through your help site and cannot find a solution to my issue or a contact phone number for Customer Service. I have a Sbcglobal email account with a yahoo sub account address for years and cannot access my yahoo account any more. I have some very important emails that I cannot retrieve and

Questions

 • AT&T Internet Email & Security

29

2

0

Difficult to locate anyone to speak to

As a customer, I am directed to where to select to "contact us", however when "contact us" is selected, the customer must go through a rat race to find a phone #.  This is horrible customer service!!!!   The least you can do is provide a direct number.  It appears that AT& T

Questions

 • Wireless Billing

16

2

0

Dissatisfied customer

Just 36 hours out of hospital after a month with a respirator in my throat my phone service that was supposed to be grouped with my att Direct TV  bill  evidently wasn't  so they shut my phone service off I called the wireless rep. And was told that it never did get grouped  and

Questions

 • Wireless Billing

28

1

0

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