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AT&T contract states they will not keep our data safe. I did not read the contract See below. Get out while you can or read the fraud forums before doing business with AT&T. It is likely a timely resolution will be quite challenging if your AT&T account is ever compromised.&nbs
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Online Account Access
I posted a few months ago about the upgrade program with the 1000 trade in credits where after the new phone was bought and the contracted signed for the 1000 trade in and only given 130 and told when calling in and concerned that was the first 2.5 months credits, to bring told that was the whole tr
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Wireless Billing
Sometimes ALL the local stations show up on the station guide in the APP, including all the HD stations, but most of the time NONE of the local stations show up on the APP station guide. What causes them to appear and disappear?? I have not changed our U-VERSE service at all.
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Watching U-verse TV
There’s an AT&T pole in my front yard that has been broken in pieces for two years. We have tried to get this remedied, but with no success. Please advise next steps.
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Landline Phone Features
To whom it may concern, I would like to file a concern regarding AT&T box repair which is located outside the my building 150 royal wood court tucker 30084. It appears that the box has been mistakenly hit by someone, resulting in popping out the wires. This is affecting our customers and dail
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AT&T Fiber Equipment
I have a WD MyCloud Home cloud drive that requires UPNP to be enabled, Unfortunately, the AT&T Gateway does not allow for UPNP. I have a Linksys WRT1900AC Router that does allow for UPNP. My questions are: Has anyone else ever set up this router with the BGW210 and if so, how? Also, I am assumin
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AT&T Internet Equipment
I am interested in replacing/upgrading my gateway with a third party router to gain better wifi in my house. I chatted with ATT for 30 minutes yesterday and they said they would email me a guide to do this. Of course, the email never came. Does anyone have a good guide on how to do this. I am o
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AT&T Fiber Equipment
I was told CA was protected it would stay - turned off today Due to business shutdown during COVID I, like many were laid off of work. Found a few jobs off and on but Ive been drowning this whole pandemic. Lots of local and government assistance available and I have pending applications that wou
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Wireless Account
My husband and I recently had Uverse TV and Internet installed at our house. We both installed the Uverse app on our Android phones (I have the Samsung Galaxy S3, he has an LG Optimus G). We were both able to install and sign in to the app, and we are able to see scheduled recordings and control the
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Watching U-verse TV
I have noticed on a couple of occasions the information on the guide is not accurate. Just now according to the guide, "soundtracks" is playing on CNN, yet the show that is actually playing is "CNN Tonight with Don Lemon". Anyone else having this issue? Any advise?
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Watching U-verse TV
I found a way to hide standard definition channels from the guide one by one, but it is tedius to setup. Any tips to hide all of the non HD channel lineup? Why does Uverse insist on displaying standard definition channels anyway, when I am paying for High Definition service?
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Watching U-verse TV
On the device unlock request form, if I click "NO" where it asks if I am a customer, the "next" button grays out. I have a clean IMEI phone that has been out of service for about two years ... it has a damaged screen. ATT doesn't work here in the boonies and I would like to unlock it, get it repaire
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Phone & Device Upgrades
I added a 50gig plan to my hotspot about 4 days ago. Today when I tried to connect I get a message saying im out of data. Seriously. Maybe 12 hours of web surfing. No downloads no streaming and 50 gig in 4 days? Not possible. Then I cannot get info on account because no where can I logon and
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Account & Usage
How do I update my Samsung Galaxy S10+ with a baseband version G975USQU3CTB3 with Android 10 to Android 11 with One UI 3.0 and above?
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Android
Hi, My cell phone caller ID name is incorrect. How can I go about changing it?Is this something I can change through my AT&T online account or do I need to contact customer service?Thank you!
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Data & Messaging Features, Internet Tethering
There is an iPhone mini syncing with my account I do not own nor did I set up number sync with an iPhone 12 mini. I want to know who’s phone it is, how it was linked to my account, why the “remove” option is unavailable for me to use to unsync this unknown device, what all personal informat
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Account Features
what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection
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AT&T Internet Account
I have been on the phone for two weeks now everyday trying to connect to someone from AT&T to help me. I am a victim of identity theft and fraud my account was transferred as a First Net account a year ago and had my phone bill payed through First Net. Come to find out I was being charged an add
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Wireless Account
I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!
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AT&T Internet Account