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Help Required Regarding Device Unlock

Hi,  I am been using ATT post paid for 3 years now. On Oct 13 I terminated my post paid contact as I have to travel back to my home country. I paid all the outstanding balance as well as the early termination fee. To recive the moble phone unlock code, customer service executive at the ATT store adv

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Filing a Grievance

My senior parents got swindled out of cash from a subcontractor that was sent by AT&T to trim a tree branch that was resting on the power/phone lines because a new phone was being put in. I need resolution on this as soon as possible. I am highly upset over this as my parents are. I need to know spe

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serious complain about one of your customer representative

My AT&T u-vers account number is ***. I have very serious complaint about one of your customer representative. I don’t know why AT&T hire this person. Here is my case- I took AT&T u-vers internet connection ($37/month) to my apartment (***), within 20 days I need to change my apartment to (***) whic

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How do I escalate my wrongfully treated issue by Rep Serenity / SG33IV? Grieving whole matter w/AT&T

To whom it may concern-   This all started on MARCH 16th when I had request to add additional services to a room in my home.  On this day, a AT&T Home Entertainment Consultant by the name of Sergio had presented himself very well and I was very unaware of his presence.  As my TV service (DirecTV/AT&

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