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Netgear Aircard 770S doesn't work with new AT&T Sim Cards

I have a Netgear Aircard A770S, during the pandemic the account wasn't used for 2 years so AT&T deleted the MyGoPhone account. The unit powers up just fine and says "Registration Error SIM not provisioned - MM#2".  Called customer service and they explained the account had been deleted due

Questions

372

5

0

GPRS data"units charged" What does it mean

I have the GoPhone prepaid plan with the monthly data plan. When I look at my account history I see GPRS activity that I am unaware is happening. It appears that data is being used, sometimes every four hours like clockwork. The Timezone ranges from Mountain to Eastern and even American/Puerto Rico

Questions

2.9K

2

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Very Unhappy Customer

I recently had an opportunity to travel to Europe. I have a monthly plan for my Go Phone Smart phone which includes a data plan. I was unable to get any service overseas and had to call for support. It was brought to my attention that a Passport Plan was needed to use my phone on my travels, BUT tha

Questions

211

1

0

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Unable to contact customer service before my pre-paid credits expired.

I sat on hold for 4 hours and then 6 hours before my pre-paid credits expired. Now that I can get through, I'm being told my $260 plus dollars in credit are gone.  How can I manage my plan if I can't get through?  There were all those great glossy commercials telling me AT&T had my back during the p

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50

6

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$45 Airtime eligible for existing number?

I've got this from my uncle, since I already have a gophone #. Will the $45 airtime apply to my existing number, or I must activate a new number for it to qualify?

Questions

195

1

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new Go Phone?

I have the pre-paid $25 per quarter ATT Go Phone plan. I have a 5-year old Samsung A01 Android smart phone that seems to be out of memory after I have loaded a number of Apps.  ATT used to have a list of compatible used phones for their Go Phone service and a way to order one on line.  Ho

Questions

111

1

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Difficulty canceling GoPhone payments from abroad (don't know my # any more)

Hi ATT -- It turns out for the past year I've been charged for my old AT&T phone, even though I have not been living in the US.  It looks like it's on some sort of auto pay thing. I want to remove autopay, but I don't have an AT&T account, as far as I know, I don't know my phone number anymore, and

Questions

87

1

0

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How do I stop my account becoming inactive?

I use my GoPhone account rarely, mostly when I go on vacation or when traveling (otherwise, my wife and I are together and I use her phone.)  When I am on vacation, I am a heavy user for about 3 or 4 weeks, then I am inactive for about 8 months.  I am on a pay by the minute plan.  How do I stop my a

Questions

297

1

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Change the GoPhone plan

Is there any extra fee such as deposit for changing different GoPhone plan?

Questions

190

1

0

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Gophone Refill is Succeed but the account balance is still 0

I have refilled my Gophone by the credit card. It has been successful refilled as my credit card has been charged with the refill. However, my Gophone account balance is still showing as 0.My phone number is 215-353-3623

Questions

231

1

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Cheated out of minutes by AT&T

I want to know how it is that AT&T gets away with ripping off their prepaid wireless customers? They are scamming us, we are supposed to be getting 30 days of service but in reality we are only getting 29. We loose a day each time we refill our service. ..Let's say i added my minutes to my phone on

Questions

155

1

0

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Data connect pass plans with a Gophone SIM card.

It seems I can use Gophone SIM card to use Data connect pass plans. https://buyasession.att.com/sbd/Common/ShopRatePlans.action But, which price plan should I choose when I use my WIFI router like a Sierra Wireless 754S AT&T Mobile Hotspot?  Then what is the diffrence between Mobile hop spot plans a

Questions

1.1K

2

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AT&T doesn't care about its GoPhone customers

The terribleness of your customer service is nearly unparalleled.  Perhaps you treat your contract customers better; I am of little means and wouldn't know.  I have used your GoPhone service for roughly a year, and while I've rarely had much to complain about, I've never before had to deal with your

Questions

208

1

0

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How to unlock an at&t phone online with military orders?

I recently bought a new gophone (Iphone SE) while in the US and was told that it was unlocked but after going back to Europe found that it was locked to At&t. I know that there is an online unlock request page but there is no option to send military orders, which I would need to send since I haven't

Questions

590

1

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New PrePaid accounts with GREAT new pricing (formerly know as GoPhone)

Over the last few weeks on it, I've seen some info around the net about the rebranding, but none of it had dates so I held off. But it appears the new pricing is live at http://att.com/gophone/ even though the branding seems the same, so I'll mention it anyways.   Even the $30 plan comes wit

Questions

383

2

0

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GoPhone Data for iPhone6

Hi Together,until now the shops, I have been, could not help me. I'm here (in he US) for 2 month and want to have data conection with my iPhone6 after I'll leave the office.In this case I'm searching for a prepaid data card and I don't need text and speech.Is it possible to use this card in my unloc

Questions

499

2

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New to Prepaid: Getting SIM, Plan, Porting etc. for Google Nexus

Hello, I am sorry if this has already been answered. I am new to the prepaid world and getting ready switch from verizon to ATT by next month when my contract ends. My plan is to buy 2 google nexus phones for me and my wife. My wife will be on Wifi all the time and does not require data. Therefore,

Questions

1.4K

5

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Recharge and rate plan change - money lost ?

Hi, I am on a $60 Gophone plan and it was up for renewal today. I made an online payment of $60+ taxes and I got confirmation that rate plan has been renewed. My balance was shown as $1. However within a few minutes of recharge I made a rate plan change to $45 online thinking that I will opt for tha

Questions

367

1

0

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Have good credit, plenty of money, gophone wont accept online payment

I just moved and need to get a wireless service- got a gophone sim and logged on to my gophone account and everything was working.  but it keeps rejecting my debit/credit card payment.  I held a 2 hour conference call today with the bank and the ATT person, I even made both of them go get their mana

Questions

159

2

0

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Information loss on new GoPhone account page

The new GoPhone "PAYGonline" website design, obviously optimized for tablets, has lost some information that was available from the original site. For example, according to the GoPhone plan terms:"GoPhone accounts will be canceled 60 days after expiration". That is, there are two important dates, th

Questions

295

1

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