Two years ago, I moved from Texas to Wyoming. Prior to the move, I had both my "primary" AT&T Post-Paid phone, and also an AT&T "GoPhone/Pre-Paid" phone that I had used for many years. The Pre-Paid plan that I was on was $25 every 90-days - with "Roll-Over" - and my balance was only decreme

Over a year ago - in March of 2019 - I purchased one month's worth of data as a temporary measure. I did NOT want to turn AutoPay on, but yet it remained on until I noticed I had been paying regularly from then until now. ATT owes me nearly $500 for a service I didn't sign up for and didn't use. In

Hi, Before I could see that I paid $25 instead of $30 when i set up AUTOPAY but it looks this discount is not there anymore. The discount does not exist anymore? thanks

It seems I can use Gophone SIM card to use Data connect pass plans. https://buyasession.att.com/sbd/Common/ShopRatePlans.action But, which price plan should I choose when I use my WIFI router like a Sierra Wireless 754S AT&T Mobile Hotspot？  Then what is the diffrence between Mobile hop spot plans a

Is there any extra fee such as deposit for changing different GoPhone plan?

Hi all,I've moved from the US to Europe and changed my post-pay to a pre-pay (GoPhone) contract. Now I'm in Europe (Switzerland), but my phone won't connect to any of the carriers, so I can't make/receive any calls...How can this be fixed? I need to be available on my US number!! Thank you for your

Can I connect to 2G GSM 1900mhz with my 2G mobile phones in Hawaii yet? Any refarming in Hawaii?  Please let me know.

When I try to login to my GoPhone account I get the message that the account is disconnected and customer support needs to be called. I'm living outside US I could not call 1-800 numbers and obviously cannot visit a store.Would be great to get that sorted before I will be back in CA next month. Is t

Hi, I've just noticed that my GoPhone account has somehow refilled up unitl July 2015.  Can you please advise why and how I can get a refund? I want to terminate that account immidiately V

Hello, I just purchased a new gophone online with my previous phone number ported to it. It all went smoothly and I recieved it fairly quickly. When I followed the included instructions to activate the phone, it still is not active. Under phone settings I can view my phone number on my phone and it

I use my GoPhone account rarely, mostly when I go on vacation or when traveling (otherwise, my wife and I are together and I use her phone.)  When I am on vacation, I am a heavy user for about 3 or 4 weeks, then I am inactive for about 8 months.  I am on a pay by the minute plan.  How do I stop my a

I have an LG GoPhone and I got it unlocked because I had to travel and I needed a phone i won't be sad if it get stolen or lost. But the problem is I am not getting 3G or 4G at all. I had to enter APN settings manually and i am only getting Edge. I checked the Network Bands (3G 2100 // 4G 1800/2300)

I have a $10/month GoPhone plan.  Every time I complete a call, or send/receive a text, I get a text message from AT&T which says, "Your GoPhone balance is $XX.XX."  These messages are unnecessary, distracting, and (above all) annoying. Can I turn them off?

I am currently in Canada and lost my prepaid sim card during my vacation. Luckily, my brother was on a trip in the US and brought back me a new sim card. However, I need to activate my new sim to my old number but I can't access my account since I forgot my 4 digit prepaid pin. I was told on the pho

OK - here is a quick breakdown for any users who like the prepaid GoPhone option.I don't like being tied into contracts, so went with GoPhone. No fees are added. $60/m for smartphone, unlimited talk & text, and 4GB LTE data. (reduced to $55/m if you have auto-refill selected) (( Tax is calculated at

The new GoPhone "PAYGonline" website design, obviously optimized for tablets, has lost some information that was available from the original site. For example, according to the GoPhone plan terms:"GoPhone accounts will be canceled 60 days after expiration". That is, there are two important dates, th

Hello - I am using a grey market BLU smartphone. It has 2 SIM slots so I can have a Canadian number and USA number in the same phone! Since activating my SIM I can receive texts and calls but nothing outgoing! I can not even update my voicemail. I am currently attached to the AT & T Go Phone APN. An

I'm confused about expiration dates for my prepaid phone account. I have the $40 monthly plan, which expires 7/21/14 (tomorrow!), but I also have an account balance, which expires 10/12/14. I'm currently out of the country, and will be back briefly at the end of August (leaving again on the 27th), s

I bought 2 $15 cards and redeemed them both thinking i got 2 months worth but it only gave me one month!?! I never ever use my phone and feel i wasted my money since last month this happened to me where i bought a $15 card and had $10 left and it expired on me and now i am down $10. I was on the 10

I recently bought a new gophone (Iphone SE) while in the US and was told that it was unlocked but after going back to Europe found that it was locked to At&t. I know that there is an online unlock request page but there is no option to send military orders, which I would need to send since I haven't