I had to buy a new Go Phone cell phone in January of 2022. I have an account with AT&T and my wireless is one of pay as you go account since we rarely use our wireless. I was admitted into the hospital with covid pneumonia and was in the hospital & rehab for over 2 months. I was unable to se

I use the 45 (40 with refill) dollars/month rate plan for which my credit card was charged on Sunday. Then suddenly as of today, I had no phone service any more! When called 611, was played a message about my balance not being enough (which is not true as both my bank account and the At&T account hi

I was trying to reduce what I had to pay before my next due date and they system now says I owe money and turned off my account! I am trying to find a way to talk to a person directly as when I sign in it takes me to another screen and the program to help doesn't show up. The site my log in takes

When I tap "Enable," I'm asked to confirm I want to "Delete Data and Disable App?"Am I, somehow, misunderstanding this or is this a bug? If I click OK for the above, would data be deleted? What data? How do I re-enable an app I've disabled?

Hello, I'm experiencing difficulties unlocking my HTC, which I bought off-contract. I tried using https://www.att.com/deviceunlock/?#/unlockrequest, but the service is unable to process my request. Error I have  recieved: Error: We found no record of the IMEI Number you entered. Check your device's

I am no longer able to add minutes to my son's iphone. I think it's because I let 90 days go by without adding minutes. How can I add minutes, and if I have to get a new SIMS card, will he be able to keep the same phone number?

how much is the wifi number cost?

Hello all, Tonight I received an email from AT&T Prepaid letting me know my phone numbers are no longer associated with my account. To add insult to the injury, I cannot even sign in to myATT, because that's been disconnected as well. I hold 2 AT&T Prepaid phone numbers and pre-pay eac

The GoPhone current payment page to manage your auto refill account is broken and has been for 3 months...  This link:https://www.myprepaidrefill.com/MobilityUSWeb/processLogin.do?p3=en_US&p2=enqb8t1M6nmJxz49DaqfXzZ94Yo=&p1=5039139365&&source=Cingular Does not let you log in... Then:Click Here (GoPh

Prepaid customer - text says "3G goes away February 2022", but "starting April 12, 2021 calls are redirected"? Does this mean I need to go get a new phone before April 12, 2021 in order to get calls and use voicemail?

I have a Netgear Aircard A770S, during the pandemic the account wasn't used for 2 years so AT&T deleted the MyGoPhone account. The unit powers up just fine and says "Registration Error SIM not provisioned - MM#2".  Called customer service and they explained the account had been deleted due

I would like to know if i can transfer my At&t GoPhone service to a tracfone phone... I have the LG L39C ( LG Optimus Dynamic 2 ).

I've got this from my uncle, since I already have a gophone #. Will the $45 airtime apply to my existing number, or I must activate a new number for it to qualify?

Has anyone encountered this same issue?I recently moved abroad and took my phone with me, which was on an AT&T prepaid plan. After getting a new SIM abroad, I tried unlocking the phone, but kept getting notified that my plan hasn't been active for more than 6 months, which is not true. I stopped usi

My sim card was too big to transfer directly to the new go phone but I was able to activate my account with the new sim/imu"ime?" card already in the new phone, my old phone shows it is now d/c from the service but my new one wont allow for any text or calls, any solutions?

Hi ATT -- It turns out for the past year I've been charged for my old AT&T phone, even though I have not been living in the US.  It looks like it's on some sort of auto pay thing. I want to remove autopay, but I don't have an AT&T account, as far as I know, I don't know my phone number anymore, and

Hello, I have a GoPhone plan. I've been using it for three mnoths in the US but now I'm in Spain for a couple of months and I need to use my AT&T phone number... I've read roaming is only available for Mexico and Canada... What can I do? Thanks in advance.

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

I've setup smartphone plans on two GoPhone accounts this month and both times they were without LTE data (only HSPA+ access). In both instances I had to call 611 to get the account provisioned for LTE data, the process required updating the IMEI on the account.  The first CSR understood my explanati

Hello, I am sorry if this has already been answered. I am new to the prepaid world and getting ready switch from verizon to ATT by next month when my contract ends. My plan is to buy 2 google nexus phones for me and my wife. My wife will be on Wifi all the time and does not require data. Therefore,