Hi there, I have been looking online for a week now for the Iphone 7 to be in stock to purchase outright for 249.99. I have had the prepaid plan through ATT for years now.  Iphone 7 is the only apple upgrade option. Can I order a phone through ATT? I am in need of a device... thoughts??

When I submitted the unlock application, I was reminded that I had not paid it back, but I bought this phone from eBay, what should I do

I am trying to transfer billing responsibility for my pay as you go phone. I'm going from a PAYG to a family shared plan. Each time I follow the TOBr link (https://www.att.com/acctmgmt/tobr/)it takes me to a different login than mine and I can't see any links within the AT&T Prepaid website. An

Recently AT&T changed the account management web site for the GoPhone. The new format is a lot easier to read and looks great. However, when I close my browser, the site does not log me out and my password is saved in the password field. Next time I open my browser, I can log in without re-entering

I tried logging in to my AT&T prepaid account online but the error message: "The system cannot sign you in at this time. Call 611 for help." came up. I cannot use my phone to call 611 because I am currently overseas. This seems to be a recurring error in the AT&T prepaid accounts over the last sever

As stated below, http://blogs.att.net/consumerblog/story/a7797591 new 45 USD GOphone plans and 60 USD GOphone plans for smartphones have Wi-Fi hotspot capability. But does new $55 Monthly US., Mexico & Canada have Wi-Fi hotspot capability?  Please let me know. I appriciate for your help.

I was trying to reduce what I had to pay before my next due date and they system now says I owe money and turned off my account! I am trying to find a way to talk to a person directly as when I sign in it takes me to another screen and the program to help doesn't show up. The site my log in takes

I'm having trouble getting an answer to this question by calling or going through AT&T's Twitter support. I have an unlocked iPhone 7 Plus and will be visiting the U.S. at the end of March. I want to use GoPhone while I'm there.I had a GoPhone SIM I used on my last trip, but it's expired now, and I

I sat on hold for 4 hours and then 6 hours before my pre-paid credits expired. Now that I can get through, I'm being told my $260 plus dollars in credit are gone.  How can I manage my plan if I can't get through?  There were all those great glossy commercials telling me AT&T had my back during the p

hi folks,It appears that ATT has recently implemented "unlimited" base (for example) 2.5 gb of data for Go Phone, after which the speed throttles back to 128kb of true unlimited.  Unfortunately, with that, they took away the true metering of the base, thus keeping customers guessing as to their real

I currently have an older phone with a regular sized SIM card on a GoPhone account. I just ordered a new phone that came with a microSIM card. How can I transfer the phone number to the new phone? Can I just call AT&T and have them update the SIM card associated with this number? Do I need to look i

My phone has been activated, but whenever I try to login to my AT&T account so I can add money, I'm told the password is wrong. I've never logged on before, so it should still be the default last 4 digits of my number, correct? In case it isn't, I tried using "Forgot Password"...and was told my numb

how much is the wifi number cost?

I have the GoPhone prepaid plan with the monthly data plan. When I look at my account history I see GPRS activity that I am unaware is happening. It appears that data is being used, sometimes every four hours like clockwork. The Timezone ranges from Mountain to Eastern and even American/Puerto Rico

What is the expiration of my GoPhone Balance if I buy 10 months of $10 auto refill?Or if I choose to buy two $50 refill cards? Does the expiration change to 365 days once the balance reaches $100?

I have a go phone and i got a new card for it and it didnt work so im wondering why it didnt work ?

Hi,   I wanted to transfer the balance from my acnt to my frds prepaid/postpaid acnt. Could you let me know how to do it. Bst Rgds,Vinay

Hello, I'm experiencing difficulties unlocking my HTC, which I bought off-contract. I tried using https://www.att.com/deviceunlock/?#/unlockrequest, but the service is unable to process my request. Error I have  recieved: Error: We found no record of the IMEI Number you entered. Check your device's

I attempted to log into the MyAT&T account but it said that the GoPhone account was disconnected. I had the $40 plan and the last payment I made was on April 14, ending in May. I have been out of the country but I believe that my account has been inactive for under 90 days. I did the exact same thin

I purchased an Iphone that's from AT&T, I have the box and everything for this phone. I am trying to unlock it to use it with my carrier outside of USA (it is compatible with my carrier) but when i try to make the request through the portal it says a request has already been made but neither