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GoPhone unlimited data -- no metering and no true unlimited high speed

hi folks,It appears that ATT has recently implemented "unlimited" base (for example) 2.5 gb of data for Go Phone, after which the speed throttles back to 128kb of true unlimited.  Unfortunately, with that, they took away the true metering of the base, thus keeping customers guessing as to their real

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need help unlocking at&t gophone (lumia 520)

need some help please   i live Trinidad and i purchased a at&t gophone from amazon -    i need it unlocked so it can work in my country.   please help -    phone # [edited for privacy – please do not post personal information] phone imei      need it unlocked asap please

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376

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Very Unhappy Customer

I recently had an opportunity to travel to Europe. I have a monthly plan for my Go Phone Smart phone which includes a data plan. I was unable to get any service overseas and had to call for support. It was brought to my attention that a Passport Plan was needed to use my phone on my travels, BUT tha

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210

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AT&T Prepaid Multi-Line Discount Charges

I am currently having a line under the AT&T Multi-Line discount plan ($45/month plan) which is managed by my friend and he pays $161.90 every month for 5 lines. Recently, my friend and I have removed ourselves from the multi-line plan and changed to the individual plan three weeks ago since we are c

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272

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Unknown text message type charges

I had this phone on go phone/ ATT Prepaid for a long time now. Recently my prepaid phone got 20 cents several times for no reason. It costs quite a lot on my phone. How should I do to stop unreasonable charges?

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20

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Prepaid ATT flip-phones

ATT should be ASHAMED of themselves for ignoring their prepaid customers during this time of crisis in our country! I sat on hold for OVER 94 minutes only to be RUDELY advised that I do not qualify for any relief simply bc I am a prepaid customer! The agent was also for snide in his responses and se

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35

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How to disconnect prepaid connection when not in country

Hi, I am currently out of US and would like to disconnect / suspend my atnt prepaid connection. I am unable to reach customer care and not able to disconnect the services through manage account. I do not want to pay for another month where i will not be using the services. Request help.

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46

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Unable to contact customer service before my pre-paid credits expired.

I sat on hold for 4 hours and then 6 hours before my pre-paid credits expired. Now that I can get through, I'm being told my $260 plus dollars in credit are gone.  How can I manage my plan if I can't get through?  There were all those great glossy commercials telling me AT&T had my back during the p

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49

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GoPhone Won't Enable a Disabled App

When I tap "Enable," I'm asked to confirm I want to "Delete Data and Disable App?"Am I, somehow, misunderstanding this or is this a bug? If I click OK for the above, would data be deleted? What data? How do I re-enable an app I've disabled?

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121

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Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

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Posts for AT&T not users: How to register an on-line account for GoPhone

I would expect that this is a piece of cake, and if not, there would be readily available answers.  Well, believe it or not, this is quite difficult.  I searched the forum and there have been many complaints in this regard and I read one that supposedly gave a way to do it: :registering your account

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312

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HTC Desire unlock

Hello, I'm experiencing difficulties unlocking my HTC, which I bought off-contract. I tried using https://www.att.com/deviceunlock/?#/unlockrequest, but the service is unable to process my request. Error I have  recieved: Error: We found no record of the IMEI Number you entered. Check your device's

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345

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Iphone Unlock

I purchased an Iphone that's from AT&T, I have the box and everything for this phone. I am trying to unlock it to use it with my carrier outside of USA (it is compatible with my carrier) but when i try to make the request through the portal it says a request has already been made but neither

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85

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Unlocked My iPhone

When I submitted the unlock application, I was reminded that I had not paid it back, but I bought this phone from eBay, what should I do

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Pay As You Go Billing Responsibility Transfer

I am trying to transfer billing responsibility for my pay as you go phone. I'm going from a PAYG to a family shared plan. Each time I follow the TOBr link (https://www.att.com/acctmgmt/tobr/)it takes me to a different login than mine and I can't see any links within the AT&T Prepaid website. An

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72

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What is the expiration of my GoPhone Balance if I buy 10 months of $10 auto refill?

What is the expiration of my GoPhone Balance if I buy 10 months of $10 auto refill?Or if I choose to buy two $50 refill cards? Does the expiration change to 365 days once the balance reaches $100?

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10.2K

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Question about getting a GoPhone SIM card for my iPhone 7 Plus

I'm having trouble getting an answer to this question by calling or going through AT&T's Twitter support. I have an unlocked iPhone 7 Plus and will be visiting the U.S. at the end of March. I want to use GoPhone while I'm there.I had a GoPhone SIM I used on my last trip, but it's expired now, and I

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1.2K

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GoPhone account management web site

Recently AT&T changed the account management web site for the GoPhone. The new format is a lot easier to read and looks great. However, when I close my browser, the site does not log me out and my password is saved in the password field. Next time I open my browser, I can log in without re-entering

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GoPhone current payment page broken...

The GoPhone current payment page to manage your auto refill account is broken and has been for 3 months...  This link:https://www.myprepaidrefill.com/MobilityUSWeb/processLogin.do?p3=en_US&p2=enqb8t1M6nmJxz49DaqfXzZ94Yo=&p1=5039139365&&source=Cingular Does not let you log in... Then:Click Here (GoPh

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522

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how to get wifi number

how much is the wifi number cost?

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79

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