So I bought a galaxy note 20 from the at&t store a couple of months ago and they told me that I had to get a new phone # that they couldn't give me my old prepaid number back........i still have the old phone with the sim card with the old # can I still switch the Sim card or no?

I'm not able to login to my prepaid account, receiving message as above when trying. Balance expiration date May 26th. I'm currently out of the US and can't use my AT&T # from where I'm at. Is there any chance to get some assistance to reach my account?

Why is canada not listed as a select country in This List?                                         

I have a monthly plan with Gophone service using my iPhone 5. Does anyone know if it'll work while I'm in Mexico? Sorry if it's been asked already. Does anyone know if AT&T connects with services from Mexico carriers? I seen this happen a while back while I had TMobile back in 06'.

1. Does AT&T GoPhone work with iPhones?2. Are you able to add money to your balance using visa gift cards?

How do I get just a SIM card the closest store to me is at least a hour away

I bought a prepaid sim card yesterday, (Prepaid  Mobile Hotspot) to get on the Internet with my computer while I am visiting the US for a month. Now I wonder where/how I can keep an eye on the total data usage, not only for a current session but for the total used so far?

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

I'm switching phones from an alcatel AT&T prepaid Go phone to a Moto E 2nd generation phone AT&T prepaid Go phone. Do I use the same sim card or activate the new one? I have the AT&T prepaid go phone. And would like to keep the same phone number.

If I buy a LG G3 (AT&T) no contract, can I use the Gophone prepaid plan provided by AT&T?

Hello everyone! I am sorry I do not know where I could post this issue, I am sorry if it doesn't go under this section, I didn't see an option for this sort of thing.I had purchased a refill card at Walmart on 7-05-2014, for my ATT GoPhone. Usually the Walmart here advertises the card for $24.88, an

I'm on the 30 dollar text and calling go phone plan with no data. For some reason, it doesn't let me send group messages or pictures. Any ideas as to why?

We are excited to announce that the Kyocera DuraForce PRO smartphone will be available online Wednesday, August 31st and in stores on Friday, September 9th! If you have any questions, comments, or thoughts about the Kyocera DuraForce PRO, ask them here!  

I'm trying to help my mother (76-yo) and aunt (79-yo) unlock their Lumia 640's. They have been ATT customers for 6-years and 8-years respectively and had an old 3G plan that was just sunset.  However, when they tried to get unlocked, ATT first stated they couldn't confirm that they were purcha

How oftend o I have to refil my go phone prepaid to keep my number?

Hello, I recently purchased an unlocked smartphone (the Motorla XT800) and put it on the $25 monthly GoPhone plan. I can call and text, and my data works fine, but I can neither send nor receive MMS messages. Please help? Thanks!

Hi everyone, So I am applying to jobs that may call me for interviews but need to leave the country for the next two weeks. I was wondering if there was a way to access my voicemail while abroad, knowing that GoPhones don't have network once you leave the country. Thanks for your help!

My AT&T Prepaid account was cancelled on May 31st 2022 without any earlier notification. The expiration date is April 2023, just refilled $100 for the extension. The phone number was also lost by AT&T. All my balance ($721.84) are lost. Call the costumer services and stopped by the corporate

I purchased an AT&T GoPhone from a retailer. The device just arrived and I want to unlock my device. Can I do this online?

If you decide to go the route of a prepaid plan, activating your phone is very easy. You can purchase a phone or BYOD (bring your own device). If you have your own device, make sure it is compatible with the AT&T network. Also, make sure it is unlocked. After that, you just need to purchase a