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Using a Prepaid Card to top up a Pay as You Go

I'm purchasing a new prepaid phone for someone who has a pay as you go plan. The phone will come with a prepaid card for the $30/month service. Will the prepaid card that comes with the new phone work to refill a pay as you go plan?

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310

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AT&T employee asks for PIN

Hi everyone,Is it a legitimate procedure for an AT&T employee to ask for the PIN of my GoPhone account as a means of account verification?E-mail communication has been official with him using an att-mail.com address, but disclosing my PIN sounds odd to me.My hesitation is probably wrong but I want t

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1.7K

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Trying to port out an inactive Prepaid line

I cant call them, i try to call 611 but it says "emergency calls only." I am behind on payments so that's probably why.Chat isn't avalable for GoPhone customersand They don't have an email related to customor service or at least not one I could find. I'm switching phone providers and I need my carri

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7.9K

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Acount expiration for unfilled account

Hello I am living outside of the US and just activated my brand new ATT gophone SIM card. So I have an account and a wireless number but I can't log in to my account to top-up the balance because I can't receive the text message with the one time password. Can anyone tell me how long accounts withou

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673

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SIM number where to find without removing card

I bought a new Samsung Galaxy j2 prepaid, at&t. I need to get the SIM number for AT&T online to update my device. I cannot remove the card! At least, not without an axe. So is there any other way to find this sim number?I have watched YouTube videos etc Any Help will be appreciated.

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1.3K

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unlock AT&T prepaid phone that has been used exclusively on an AT&T MVNO?

We purchased a AT&T prepaid phone but never registered it with AT&T. Instead, we have used it on one of AT&T's MVNOs (H2O Wireless) for a couple of years.  Is it possible to unlock it from AT&T so we can use on it another network, or is 6 months of AT&T service prepaid serv

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742

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GoPhone: switch to micro sim card

I got a regular sized sim card when I got my gophone plan, but now I will be using a new phone that needs the mini sim card.How do I switch my regular sized sim card for a mini sim card? I remember being told that I can switch to a mini sim card for free, but was not told how. Is there a way to do t

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23.9K

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Cannot use wifi calling on Go-phone

Why can I not use wifi calling on my iPhone under the GoPhone plan? No one has explained to me yet as to why that option is not allowed for prepaid customers. I bought my phone outright and yet I'm being denied the ability to use certain features for some stupid reason. I already can't get my phone

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1.9K

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GOPHONE monthly expiration and renewal

I have a gophone that I use for travel.  I'll need to renew it about 4x in a year with a monthly $45 plan.  Reading the terms I think that should basically work, it looks like a monthly plan will expire and if I renew again within 60 days, I keep the same phone number and the new monthly plan will s

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1.2K

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Invalid SIM

Upon taking the SIM card out of my GoPhone, I tried to place it in another one of my AT&T phones. Sadly, this did not work, and it gave me an invalid SIM error message. I've been told that sometimes, the SIM becomes locked to the first IMEI it encounters, but that shouldn't be the case anymore. I'm

Questions

8K

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GoPhone Plan Expiration Explanation

I am using a Gophone with 10cents/min. What does the expiration date mean in this case? What would be the minimum balance to keep the number I am using? Any restrictions with the minimum balance?

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1.2K

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Can't refill my GoPhone account online

Every time I try to refill my GoPhone account online at paygonline.com using a credit card I get the same message: Error! We seem to be experiencing system issues. Please try again later.I tried different cards from different banks, I tried setting up AutoPay - no luck, I keep getting the same error

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4.2K

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GoPhone Puk

Can me the AT&T Gophone community help. I have my pin forgotten and now i need a puk

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2.1K

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Can I retrieve an old prepaid At&t number?

So I bought a galaxy note 20 from the at&t store a couple of months ago and they told me that I had to get a new phone # that they couldn't give me my old prepaid number back........i still have the old phone with the sim card with the old # can I still switch the Sim card or no?

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65

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Prepaid balance expired

I would like to encourage everyone not to do business, with AT&T, pre paid cell services. It is a complete rip off, and AT&T, are taking peoples hard earned money and profiting off it. I’ve had an account with AT&T for over 3 years now; I’ve always maintained a balance of over $150.00. The phone w

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267

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Recover or reset pin code on ZTE z992

I've bought a gophone zte z992 in 2014 and used it for a month, during a trip to Disney with my only son. After that I went back to Brazil, where I live and never used it since.My son died and I'm trying to recover all the old memories I can find.But I can't remember my PIN code for this phone.I alr

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The new Kyocera Hydro SHORE GoPhone mobile phone, from AT&T!

We are excited to announce that the Kyocera Hydro SHORE GoPhone mobile phone will be for sale on Saturday, July 16th exclusively at Walmart! If you have any questions, comments, or thoughts about the Kyocera Hydro SHORE GoPhone, ask them here!

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2.1K

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Transfer pictures from Cingular IV flip phonr to home compiter

PC does not show phone as a device

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132

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GoPhone Rollover Plans

[Subject edited for better exposure] I'm wanna to know if if the go phone have roll over minutes and data

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568

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Prepaid plan international service add on

Why is canada not listed as a select country in This List?                                         

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411

7

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