Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (488)

Relevance

Accepted Solution

Official Solution

Question about changing from postpaid to prepaid

Heard news about AT&T starting to offer a $25 a month prepaid plan that allows for unlimited messaging and 250 minutes starting on the 18th. Figured this would be a great idea for me, but does anyone know, would I be able to transfer my number from my current AT&T iPhone to this GoPhone service?  On

Questions

26.1K

15

0

0

Accepted Solution

Official Solution

Calls under a minute charges as two minutes

I have the 10 cent a minute plan.So why am I being charged 20 cents for calls of 53 second  another at 48 seconds. One minute to me is 60 seconds.

Questions

1.4K

4

0

0

Accepted Solution

Official Solution

Old Cingular SIM & replacement GoPhone

I need to replace my wife's aging GoPhone.  The SIM is an old Cingular-branded SIM (that's how old it is!).  If I get a new AT&T GoPhone from Best Buy, will I be able to put the Cingular SIM in there and keep the phone number & balance?

Questions

4.2K

10

0

0

Accepted Solution

Official Solution

Pay as you go.

For the last few years I’ve switched my account from a pay-as-you-go plan to pay monthly plan when I visit the US all I had to do was top up £100 a year. I can’t do that now, why is that?

Questions

51

2

0

Accepted Solution

Official Solution

switching from prepaid 3G phone (ATT) to new iphone SE postpaid - how to do this and keep the same phone number?

I have a prepaid gophone - an old 3G flip phone. Just got a new iPhone SE. Expect I need a new SIM card as the old one is unlikely to fit. Want to keep my old phone number and switch to a higher data postpaid ATT plan. Do I have to go into a store (want to avoid that right now)?  Can

Questions

196

3

0

Accepted Solution

Official Solution

Text Message from AT&T to Replace SIM

Would you trust a message that says "Hi, It's AT&T. This is a courtesy notice to replace your SIM card before our 3G Voice Network shuts down in February 2022" and it provides a link asking for personal information to get a SIM. It says "Your AT&T Prepaid phone will STOP WORKING". (I did NOT

Questions

2K

8

0

Accepted Solution

Official Solution

how to remove my number from old go phoe

I have a new calypso go phone. It was activated at an AT&T store.  I have the same number as my old flip phone (LG B470).  I would like to turn in my old flip phone and have removed all information on it.  But I cannot remove my number from it.  Don't want someone else to ha

Questions

62

1

0

Accepted Solution

Official Solution

Disable GoPhone

I got new SIM card for my phone on December 30 2016 and now I would like to disable it because I don't need it anymore. Should I just stop paying so that you deactivate it? Do I need to give you the SIM card back?

Questions

455

2

0

0

Accepted Solution

Official Solution

What's the best plan to use for 6 months?

I am from India.I will come to USA for 6 months.I want a plan with a 6 month agreement and best international plan.   [Subject edited for better exposure]

Questions

1.6K

1

0

0

Accepted Solution

Official Solution

Pi update for LG V20

Hi, Is the Android 9 Pi update available for the LG V20? Please point me to a link with instructions. Thanks

Questions

65

4

0

Accepted Solution

Official Solution

Texting to/from Puerto Rico, US Virgin Islands, Guam, and Mariana Islands

Can I send and receive messages with prepaid smartphone plans in Puerto Rico, US Virgin Islands, Guam, and Mariana Islands.     Should I pay additinal charges for them???   [Subject edited for better exposure]

Questions

3.8K

3

0

0

Accepted Solution

Official Solution

Can i purchase an iphone 5c and use it with the gophone plan?

Questions

2.2K

3

0

0

Accepted Solution

Official Solution

AT&T GoPhone LTE Support

Does AT&T GoPhone support LTE for smarphone devices?

Questions

613

1

0

0

Accepted Solution

Official Solution

Acount expiration for unfilled account

Hello I am living outside of the US and just activated my brand new ATT gophone SIM card. So I have an account and a wireless number but I can't log in to my account to top-up the balance because I can't receive the text message with the one time password. Can anyone tell me how long accounts withou

Questions

678

2

0

0

Accepted Solution

Official Solution

GoPhone: switch to micro sim card

I got a regular sized sim card when I got my gophone plan, but now I will be using a new phone that needs the mini sim card.How do I switch my regular sized sim card for a mini sim card? I remember being told that I can switch to a mini sim card for free, but was not told how. Is there a way to do t

Questions

24K

5

0

Accepted Solution

Official Solution

Using a Prepaid Card to top up a Pay as You Go

I'm purchasing a new prepaid phone for someone who has a pay as you go plan. The phone will come with a prepaid card for the $30/month service. Will the prepaid card that comes with the new phone work to refill a pay as you go plan?

Questions

316

1

0

Accepted Solution

Official Solution

Orange and White GoPhone SIM Lock

Hi all,I have the new Orange and White AT&T GoPhone that was Activated 10/2/2011 and I had a picture from my old phone (RAZR V3XX) that I wanted to MMS to my e-mail address and it said Check SIM every time I tried to get into it. My dad just got the new iPhone 4S today and I was going to use his iPh

Questions

7.1K

8

0

0

Accepted Solution

Official Solution

AT&T Prepaid, going to Germany and Ireland

Our family has two iPhones (6S), each on the new Prepaid $45 (6GB) plan. I understand roaming and texting is unlimited to and from Canada and Mexico.But what will work in Germany and Ireland?Specifically texting - will the plan work with unlimited texting while in Germany and Ireland?(I understand t

Questions

1.6K

1

0

0

Accepted Solution

Official Solution

Check GoPhone card without service

My mother in law gave us a GoPhone card that she didn't use but doesn't remember when she bought it. We were going to buy an at&t phone only if the card is still usable but stick with our normal company if we have to buy a $50 card anyways. Each time we try to check the refill card to see if it has

Questions

1.1K

2

0

0

Accepted Solution

Official Solution

I want to transfer my Gophone number to a new device

I am interested in purchasing the at&t Z998 go phone, I have an existing go phone number. I see that the phone is available at the given price online only. What do i need to do if i want buy that device but keep my existing gophone number??. I am currently using my own device bt want to switch this

Questions

2.5K

1

0

0

Not finding what you're looking for?