
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
I've just installed Google Wifi wireless router on my Uverse network. The Google router insists on using subnet 192.186.86.xx for everything connected to it (everything that's wireless). My Uverse router (NVG599) uses 192.168.1.xx (everything that's wired). Everything works fine except my printer
Questions
•
AT&T Internet Equipment
Accepted Solution
Official Solution
I am having issues with my wireless STB boxes after installing Google Wifi and a Network switch onto my network. My wireless STB boxes will frequently lose signal or it will display a "Network problems have stopped this stream" while watching recorded shows. Sometimes the shows will play for 30 minu
Questions
•
U-verse TV Equipment
Accepted Solution
Official Solution
Greetings friends—I’m unable to find current (Jan 2019) step-by-step instructions for establishing IP Passthrough or Bridge Mode to use 3-puck Google Mesh WiFi with ATT Uverse gateway NVG599 (firmware 9.2.2h4d16). Thank you for your help.
Questions
•
AT&T Internet Equipment
I'm considering upgrading my wireless network with a Google WiFi mesh network. I've read that with a little tinkering, Google WiFi works great. But I'm curious if having wireless set top boxes makes for a complicated set-up. Here's what I'm working with: U-verse Fiber connectionPace 5268BC GatewayDV
Questions
•
AT&T Fiber Equipment
So I got U-verse installed last Friday and have run into some issues with setting up my own router (google wifi pucks) with the Pace 5286ac.Background Info: I have 300Mbps plan with the dvr and two wireless boxes for tv. After the tech left on Friday I did what I had previously done with the Pace an
Questions
•
AT&T Fiber Equipment