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Recover Lost Data - Android

Learn How To Recover Your Android Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In som

Questions

 • Android

8.5K

8

0

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Slow connection using Google, Facebook, and certain sites after recent upgrade

Hello, I'm brand new UVerse GigaPower user.   The transition to this new service hasn't gone as smoothly as I hoped but I want to try to figure out this most annoying issue for now.   First of all, I'm using all of the default settings on the device provided by AT&T. The Motorola NVG589. On speedtes

Questions

 • AT&T Fiber Equipment

108.8K

49

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0

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Serious answers and responses only, PLEASE!!

My mother recently gave me her old phone and I factory reset it completely without thinking and now it's saying since it was reset that now it needs her email that was previously synced to the device and she can't remember the email nor password used, what can I do to get into this phone and be able

Questions

 • Android

234

3

0

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Android Play Store won’t load or download apps

Having a problem loading the Play Store on an android phone or tablet? Check out the following tips to get this issue resolved.   There’s nothing more frustrating than trying to check out that awesome new app only to discover that your Play Store isn’t loading. I’ve personally had this happen on a f

Questions

 • Android

9.1K

5

0

Accepted Solution

Official Solution

Why is ATT disabling visual voicemail on Pixel phones?

So my girlfriend just got her brand new pixel 3, unlocked straight from google. We have friends who are on Verizon who also did the same (went the unlocked route, and bought directly from google as well.)  However, in the dialer app, we noticed something strange: our friends phones had a dedicated t

Questions

 • Data & Messaging Features, Internet Tethering

26.9K

80

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Official Solution

Nexus 5 suddenly not sending/receiving MMS

I have had my Google Nexus 5 on AT&T since the winter of 2014 and have had no problems with it. This past week, I stopped being able to send or receive group messages (I receive group messages as MMS that cannot be downloaded) or photos on either Hangouts or Messenger. However, I have no problem acc

Questions

 • Other Phones & Devices

5K

5

0

0

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Official Solution

After factory reset, asks for Google Account but isn't working

I had to do a factory reset on my ZTE Maven 2812. It's now asking to verify my Google account. After I type it in and then the password, it just goes right back to the same page and makes me do it all over again. My credentials are correct. It won't allow me to skip this step or do anything else.

Questions

 • Android

21.8K

11

0

Accepted Solution

Official Solution

Slow connection using Google, Facebook, and certain sites after recent upgrade (2Wire/Pace)

If you are experiencing issues with loading certain sites, sites not loading completely, it is recommended to disable IPv6. The following goes over steps for a 2Wire/Pace gateway.   For steps for NVG Gateway, go here.     Thanks ATTJohnCS, AT&T Community Specialist

Questions

 • AT&T Internet Features

31K

3

0

0

Firefox and hacked accounts

I installed Firefox to help someone who was complaining of high data use on her browser. Within 24 hours I was notified of suspicious activity, attempt to login to my gmail and iCloud account. My computer lists devices and access, where and what browser.I have uninstalled Firefox, changed passwords

Questions

 • Android

448

6

0

0

AT&T's Google Account is messed up

I get a recorded message all the time that my Google Account need something, and I promptly block the number.  AT&T has said they can't help. Really?  Who's paying for the connection? Who's paying for the interchange so the call can be routed to my number?  Whatever happened to accurate caller ID? 

Questions

 • Account Features

1.5K

2

0

0

ProTip to find online solutions

Hello Community.I just wanted to share an excellent way to find practically any online self-solution for your AT&T account.  It always helped me, and superb way to empower yourself.Search in Google (my preferred search engine), and type: AT&T eSupport [Line of Business] [The issue or what you are lo

Questions

 • Wireless Account

163

2

0

Pixel phones: Why not AT&T?

It's been recently announced that the OTHER major carriers will be selling the Pixel line of phones.  Why not AT&T?

Questions

 • Android

341

7

0

0

Not receiving Google 2-Step Verification Texts

Hello, I received an alert on my galaxy s7 that my google account had been changed and i needed to log in again. I attempted to log in and it tried to send a text to my phone number (the phone number is correct, verified via another computer). My phone is not receiving the 2-step texts, but is recei

Questions

 • Android

817

1

0

Google Stadia: Please add 35 MBPS to Non-Fiber Internet in Houston! I need it!

Please add 35 MBPS to Non-Fiber Internet! .... I need it for Google Stadia!  Will it be implemented?  In the parts of Houston there's no Fiber Internet.  Also can you make Unlimited Data Cap cheaper too?  I read it's $30 dollars.  Can you add Dedicated Bandwidth with 35 MBS at 77095?  Please and as

Questions

 • AT&T Internet Plans

82

0

0

0

How much longer till RCS (Universal Profile) messaging is supported?

I have never experienced other carriers firsthand, but ATT is really disappointing me in how RCS is still not supported. Companies from Samsung to Google to Verizon have all pledged support for it and are bringing it on their phones. I would like to know the timeframe for when RCS is pushed out to A

Questions

 • Data & Messaging Features, Internet Tethering

1.7K

2

0

Pace 5268AC Router with Google Wifi Mesh network

Hello, Here is my system configuration:I have a 3-point Google Wifi mesh system with the primary Wifi point's WAN port connected to one of the four LAN ports on a Pace 5268AC Router (AT&T ISP). The remaining three 5268AC LAN ports are not connected and its WiFi is turned off. The primary Google Wifi

Questions

 • AT&T Internet Equipment

1.7K

1

0

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Bring Google Pixel to AT&T and get up to $360 in bill credits

I moved my phone number and Google Pixel to AT&T during the Google Pixel promotion (before June 30th). I am confident that I qualified for this promotion, however the promotion is no longer listed anywhere and when I talked to an AT&T representative on the phone, they had no idea what promotion I wa

Questions

 • Wireless Billing

1.4K

18

0

0

When will AT&T begin support for RCS in Android Messages?

I really want to know since their name is on the list of carriers that said they would support it, but we have not heard anything else about it since then.

Questions

 • Data & Messaging Features, Internet Tethering

10.2K

11

0

keep getting errors (LINK IN BODY)

https://forums.att.com/t5/Account-Features/Can-t-change-call-forwarding-settings-quot-Connection-problem/td-p/4849225 i'm having the same problem as this person, who was instructed to send a private message...but you do not allow private messages anymore? so how do i get help on this issue? --------

Questions

 • Account Features

77

1

0

0

Transferring ATT number to Google Voice?

I know its possible,  but just wondering if anyone has done this and as such as any tips and tricks to ensure the process occurs without a hitch.  For quite some time I've been wanting to get a new cell phone number to be able to screen out old callers, yet I dont want to totally lose access to my c

Questions

 • Wireless Account

1.5K

2

0

0

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