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Issues with Dialing Extensions from ATT Go Phone (BYOD)

I am not sure anyone else is seeing this issue as I cannot find anything on the web. I brought my iphone 4s with me from Australia and signed up with a ATT Go Phone prepaid account. The only issue I appear to be having is when I need to dial an extension during a call. The input of the numbers appea

Questions

 • More AT&T PREPAID Discussions

233

1

0

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Transferring money from old go phone to new go phone

In April 2015 I purchased a new Windows Go Phone for my 12 year old from my local AT&T store with the assurance that our $ balance would be transferred from the old phone to the new phone (new phone number).  Recently my son attempted to use his phone and saw an "SIM invalid" message.  We went back

Questions

 • Wireless Account

406

3

0

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How do I transfer $10 front my account to my wife's

I was supposed to put money on my account and my wife's. how can I gift her the $10 from my account to hers?

Questions

 • More AT&T PREPAID Discussions

91

1

0

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Galaxy S7 Unlock Not Found!

I recently purchased a Galaxy S7 off Ebay that is locked to ATT. The phone looks brand new, and I doubt it was ever used because it is in the original plastic film still. I am not currently an ATT customer, so I tried to unlock on the portal by entering my IMEI code and selecting that I am not a cus

Questions

 • Android

504

5

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Data cap on non-high speed data

I'm using an iphone 4 on a $45 Go Phone smartphone plan that includes 1.5 GB of 4G data.  I was told by three of my local reps, including the store manager, that only the 4G data is limited to that 1.5GB and that 3G and under is unlimited.   Why is it then that my phone's 3G data is being randomly c

Questions

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326

1

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Account expiration just days after renewing it

I am currently on the $45 ($40 with auto pay) GoPhone plan. I had just renewed my $45 plan on July 12. However, today on the 14 July 2017, my account says that my plan expired on 13 July 2017. During this time I had sent a message to my mom who is currently in India using an Indian mobile services.

Questions

 • More AT&T PREPAID Discussions

187

1

0

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No service in an area with AT&T service on their map

I have a Nokia Lumina 520 and have wonderful service where I live however, when I travel over the hill to visit friends I loose service.  This area, on the AT&T coverage map, looks exactly the same as the map coverage at home. So, is there something I need to do to access service over the hill?

Questions

 • Network Coverage

1.2K

4

0

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No phone call notification if phone is off

Hello,     I am using an AT&T Z222 Go Phone. If my phone is off and someone tries to call me, they will get my voice mail. But, if they do not leave a voice message, the next time I turn my phone on, it will never let me know if someone has called or not. It does not register for some reason. I thin

Questions

 • Other Phones & Devices

1.6K

2

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Active of Gophone international roaming service

I'm in Saudi Arabia and need to activate my service to receive and make calls to USA.Please advise what to do?

Questions

 • Data & Messaging Features, Internet Tethering

1.8K

1

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Email account created years ago, can I still access it with and without service ?

If I am in between phone services, but the email I want to use is my original AT&T email from years ago. It was started with a Go phone account prior to 2015. I lost everything I owned on a house fire including all records of these accounts. I can't remember my passwords but can give email addresses

Questions

 • Account Features

68

1

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GoPhone Account Managmemet

Can anyone from ATT comment as to wether there are any future plans to allow managment of a GoPhone account from ones existing ATT account?  I have several post paid ATT lines and one additional GoPhone Pre paid line and I would really like to manage them all together but right now Go Phone is a com

Questions

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96

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AT&T tells me my iPhone 4 is unlocked, but phone store in Paris says it is still locked

I've just moved to Paris, France, and want to get cell service here, so I put in an unlock request for my iPhone 4, and a couple days later received a confirmation email that my phone was now unlocked. I went to a phone store for a French phone carrier (SFR); they put in a new SIM card, but the SIM

Questions

 • Apple

1.1K

5

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Added packages aren't showing up on my GoPhone

Hi,I've added 4, 1Gigabyte packages to my GoPhone account and only 2 are showing. Where are the other 2?Can you also tell me where I can see my actual data use, because when I check my account history I see no costs with the data usage.Thanks

Questions

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158

1

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Att Go phone usage for an Att Billed acount.

I have a company provided ATT smartphone and is on its last leg but I wont be able to get a new phone for around 6 months.  I would like to buy a Nokia 635 go phone for that time period and switch out sims. After 6 months I would like to give it to my wife, who has a seperate ATT account on a mobile

Questions

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199

2

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Call receipt problem - My AT&T GoPhone and Husband's Sprint LG Stylo 2

I have an AT&T GoPhone (ZTE Z222.) My husband had AT&T cell phone service, through a family plan with his son until about a month ago, when, with his son's family he got a smart phone, LG Stylo 2, they changed to Sprint as their carrier. Now, the 2 times my husband called my cell phone (in the same

Questions

 • Account Features

1.3K

12

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Go Phone Roaming

Hello, I have a GoPhone plan. I've been using it for three mnoths in the US but now I'm in Spain for a couple of months and I need to use my AT&T phone number... I've read roaming is only available for Mexico and Canada... What can I do? Thanks in advance.

Questions

 • Account Features

374

2

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REFILL CARDS RIPOFF

I WONDER WHY AT&T OFFERS A $60 REFILL BUT NOT A $60 CARD? YOU MUST BUY A $65 CARD TO REFILL $60! I WONDER IF WE SHOULD EXPECT A RATE PLAN INCREASE SOON. I THINK IT IS TOTALLY LUDACRIS TO MAKE SOMEONE BUY A CARD FOR $5 EXTRA WHEN THERE IS NO NEED FOR THE OVERAGE! I KNOW ITS JUST $5 BUT YOU PAY THE RE

Questions

 • More AT&T PREPAID Discussions

310

3

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Will an att locked phone work with the go phone plan?

I'm going to get a Note 4, and intend to use the prepaid monthly go phone plan from att, and I have a few questions before I actually buy it.If I buy a phone that's still locked to att, will it still work with the go phone plan? Or does it have to be unlocked?Will the note 4 work with the go phone p

Questions

 • Samsung

1.1K

1

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Can I send picture messages on an Android Go Phone with the Unlimited Talk & Text $30 plan?

I was told no when I asked but its not charging me yet. Before I got the prepaid phone I asked an agent if I would be able to send picture messages without a data plan but just the $30 talk and text and I was told no but Ive read somewhere that I can and I am confused and I cant risk it charging me

Questions

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690

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